Longhorn Lawns

Update! A year later and my zoysia grass put in by LONGHORN is fantastic! It was cut too short, so scorched and dead last year from the HOA landscapers. And now it is looking like green velvet a year later

I have used Longhorn Lawns for many years now and the service has gone from okay to pretty terrible. Very unresponsive office and none of the workers speak any English so communication is difficult. The work for the lawn; mowing, edging, blowing, - both front and back- is done in 15 minutes with the results showing the lack of time and care. No thought or care to your property or needs.

This company also does large projects. Buyer beware! A project I had them bid on came in at $5500.00 The company that did the project, and did a fantastic job, ( House To House Lawns), cost a total of $2000.00 Longhorn Lawns no dodoes a good job on their projects but are ridiculously over cost! I will not be using them again for ANY services.

I first used Longhorn Lawns in about 2009 for a custom landscaping project in South Austin and their regular lawn service. Now I am in my third home since then and Heath and Longhorn Lawns were the first call I made for the new landscaping project. Kara, the designer, took my basic ideas and turned them into a fantastic design. Matt, the project manager, and the rest of the crew were very courteous and patient with my numerous questions. I highly recommend the Longhorn Lawns teams for all of your landscaping needs.

I have been a loyal customer of Longhorn Lawns since 2015. Not only do they do my regular yard maintenance, I have hired them for various landscaping projects and they always do an excellent job. I particularly like working with Kara and Heath, very responsible and knowledgeable!

I would never recommend this business. We spent well over $10,000 with them to create an oasis type vibe in our backyard. After two years and some plant replacement by Longhorn nothings alive. It looks terrible and was even protected during the cold weather. The plants they used did not thrive after two years of waiting. They first told us it would take about a year for everything to settle in well that was a bunch of baloney. I sent them a long detailed email and got no response. Save your money don't use them! Go elsewhere.

I could not ask for better service. I needed help with erosion issues and overall curb appeal. They did both. They exceeded our expectations. I would highly recommend Longhorn Lawns!

I just had a fabulous experience with Longhorn Lawns! I needed several projects taken care of- trees to be trimmed, trees to be removed, weeds to be removed in my rock beds, new landscaping plants to be planted, metal borders to be installed, sprinkler system to be repaired and they did it all! I do appreciate having a company able to do all kinds of projects!

And they did it so professionally, so responsibly and with great kindness and respect to me. A crew of at least 8 came and it was all done within 2 days. And Heath, the owner and coordinator, was in immediate contact both in person and by phone. I am so impressed and I highly recommend them!

I have had Longhorn Lawns for over 2 years now. This is a professional and customer oriented business. They always say "Yes" when you need help. Fast responsive communications. I've had big and little projects and they were all completed to my approval. LL aims to please. Also they have provided bi- weekly yard services for us. Never once did they miss a service, unless weather was really bad. Always on time and always to my satisfaction. Moved into an apartment so I don't need their services but I will use them again if we buy a house.

My experience with Longhorn Lawns was NOT good, to say the least. All I wanted to know is what was included in the price quoted to me. If you tell me you're going to charge me $20K to $40K to landscape my yard, then you need to tell me what I will get for that and what I will have to pay for separately. If all your estimate includes is labor and your fee, then all other supplies, stones, plants, hardware, parts and materials are separate charges, then be honest and say so. I'm not going to pay you $500 for a non-refundable landscaping plan only to find out that what you led me to believe would cost $20K to $40K will actually cost me upwards of $75k.

If you can't give me an honest answer to a simple question then you are disreputable. This business model is a disgrace, and these smoke and mirror tactics to force a customer into a commitment are disingenuous, manipulative and just plain CROOKED! I do not recommend Kara or Longhorn Lawns to anyone who seeks integrity or honesty up front in what you will actually pay to get your landscaping done. Buyer beware this merchant!

Longhorn Lawns did a exemplary job installing our new French Drain. We put this off for years, but couldn't wait any more after the monsoon rains last Spring. I contacted Longhorn Lawns to do the work based on Yelp reviews. JP and Matt scheduled us and sent out one of their top crews to do the work. The crew worked meticulously to get the drain angle just right for the drainage.

To accomplish the task, they had to use a jackhammer to get through all of the limestone. Note: It was ~100 degrees the day they were here. They worked tirelessly all day to get the job just right. When they finished testing the drain, they put all of the plants back in there places and added more mulch to make it look fresh. Needless to say, they did an awesome job and I highly recommend Longhorn Lawns for your next work. My beds looks fantastic and now I am ready for the next big rain.

Second day-of cancelation in a row for a quote. I understand landscaping companies have a large backlog but do not make appointments and cancel them multiple times. I can understand once but twice in a row is a trend. If you can wait around to a company's whim stay patient for when Longhorn Lawns thinks your time is important enough. If not spend your effort finding a company that will honor its commitments. The good; Longhorn Lawn was upfront about its project start date availability when I inquired to schedule the first visit.

I always apply the 80/20 rule. If you get 80% of what you paid for you're doing ok. Longhorn was about 70/30 and dealing with John Paul was a real struggle. I would not recommend.

I can't say enough good things about Kara and the crew at Longhorn Lawns! After the freeze in February, we were anxious to get our yard looking good for spring. Kara was so quick to respond when I called. She designed a great plan and kept it to a reasonable cost. Best of all, the install day went great and we are so happy with the landscape! We've lived here for 20 years and so glad we finally found a great landscaper!

We have used Kara for all of our landscape design needs and she is AMAZING! When we built our home we used an expensive landscape design firm here in Austin to help us with our natural landscape yard design needs. They were terrible with recommendations of trees and plants that quickly died a year later. When we looked for another landscape designer, we met Kara and we hired her immediately for her design expertise, She hit the ball out of the park and we NEVER lost another plant or tree again.

Her meticulous design plans and her knowledge was vast about what woks best here in the ever changing Austin climate. Honestly, she is the best landscape designer we have ever had in our last 4 homes we built and that is why we will never use anyone else again!

JP and his crew went above and beyond the original quote in both quality and materials used. They made sure that the job was done right and that our family was very happy with the results. It was an 8 day drainage and landscaping project to reroute runoff rain water and design the front of our house (before/after pics). Their price quote was 75% of competitors in the Austin area with comparable plans to meet our requirements.

We made slight changes to do the plants ourselves, mostly due to indecision on our part, and added more grass to the order. Both changes were efficiently and effectively managed and implemented. We will be recommending them for related jobs, and VERY likely to be return customers.

We hired Longhorn Lawns to replace our irrigation after we built our pool and then complete the backyard with landscaping. We also had them replace our builder landscaping in the front with xeriscaping and then hired them again to set poles and hang lights around the fire pit. They were on time, within budget, communicative, and creative during the process. They made a mistake by breaking the fill line to the pool and fixed it without question. I would recommend them to anyone.

Our HOA has been working with Longhorn Lawns for the last 6 years and they have been great! They show up when they are scheduled and take care of our park and retention ponds. They let us know when we have maintenance that needs to take place on the irrigation system and handle the necessary repairs. They take care of the trees in the park and have made a number of improvements to the landscaping. It's a one stop shop for all of our landscaping needs. A number of owners use them for their personal landscape design, installation and maintenance as well. Heath and his team are awesome!

JP and his crew at Longhorn Lawns exceeded our expectations for an 8-day project to fix our drainage problem and landscape the front of our house. They went above and beyond the quoted price with quality, professionalism, and advice. We had been saving for this work and quoted three other competitors, I'm SO glad to have chosen L.L.! Will definitely be a return customer and recommend for friends in the area. Superb!

They even pressure washed our driveway after it was all done until nearly 7PM. The unyielding sun/heat didn't phase his team from delivering on everything we asked for and more. See below pics for before (first 2) and after (next 2) pictures. Thanks JP and L.L.!

Outstanding hardscape and drainage work by Longhorn Lawns! Very knowledgeable project manager. Good communication, hard-working employees and reasonable pricing. We wanted to enlarge our flagstone patio, remove some existing planter boxes, improve our drainage from rain and remove some shrubbery. I had several companies come out to give me quotes in late February. Austin Taylor from Longhorn Lawns was by far the most knowledgeable.

He came up with better solutions than the ideas I had originally and was very knowledgeable when he explained the reasons for his suggestions. Austin sent a very detailed proposal a few days later and was polite and accommodating every time I'd send him an add-on or a change. The employees that came to do the work were all polite, courteous, and very neat.

And they arrived each day when they said they would and I never once saw them not working very hard. At completion of the job they went overboard to make sure they left our yard clean. Austin came out to the job at least once a day to check that everything was going smoothly and on-plan. Our yard looks great and we are very happy with it! We had new underground drain pipes installed. We've had several big storms since the work was done and the water is flowing perfectly out of our yard. No more small ponds after the rains. I would not hesitate in using longhorn lawns again for our landscaping needs. Thanks guys!

Beware. Terrible service, reckless employees, destroyed our lawn gazebo and when we asked for accountability they said they would not be able to service us again! On top of which their work is shoddy. We tried time and again to get them to step up. Ruining our back yard was the last straw. Cheap machinery, little attention to detail, hiring them is a mistake. They cannot be trusted and don't care about the customer.

Truly a fantastic experience! I've been a customer for 10+ years and their service and personal touch is unmatched! I wanted to create an enjoyable, but sustainable backyard - something that made me excited each and every morning when I looked outside. mission accomplished! Worked With: -- Kara, she is the landscaping manager. She transformed a muddy, grass less backyard to the present with design, installation, irrigation, maintenance, and ongoing attention and trouble shooting. -- Heath (owner): After signing up, for the ensuing 10+ years could not be more pleased.

In early days Heath actually did lawn work himself, and as the company has grown, both he and director of operations Julie have provided prompt responses and problem solving on a multitude of issues. -- Another key element is how nice ownership is and how this ethic is reflected in their staff. Pros include: Lover of everything Longhorn! Courteous. Responsive. Creative. Cons include: I wish I had another house for them to take care of! (on behalf of Joe S)

Love these guys! I've been using them for years and years to not only provide regular lawn maintenance but also landscaping design and installation as well as maintenance and repair of my irrigation systems and trees.

This is a wonderful company that actually cares! Not only do they show up when they are supposed to but my yard always looks amazing when they leave! They pick up the hose when it's left out. They move toys when in the way. They always have a friendly smile and a wave! Anytime I have a special request or need anything, Julie and Virginia in the office are always super helpful and quick to respond.

We currently have Longhorn Lawns full service maintenance package. This past spring we wanted to spruce up our back yard and they blew our expectations away! We gave them a few ideas we wanted and Kara, their landscape designer, created a backyard oasis! All the guys were friendly, efficient and I will refer them again and again! We love our Longhorn Lawns!

I have been working with Longhorn Lawns for three years and I could not recommend them more highly. Above all they are honest, trustworthy, talented and strive to ensure that their customers are happy with their work. Any time that I have had a question or critique they always ensure that my satisfaction is their top priority. In addition to maintaining our yard and sprinkler system, they have also done a number of landscape projects at our home.

Before we owned the house the former residents let the yard grow out of control and our neighbors/HOA were not happy when we moved in. Thanks to the crew at Longhorn Lawns, we now notice our neighbors frequently stopping on the street to look at our yard and even taking pictures of the plants and flowers. We are so appreciative of their time and expertise!

Special thanks to: - Heath for leading an excellent team and for always making it a point to drop by the house for frequent quality checks or anytime I had a question or concern. - Kara for her landscape design expertise as well as her vast knowledge of native plants. Our yard has been dramatically improved thanks to her vision. - Virginia & Julie for answering emails and calls quickly, efficiently and with kindness. - Juan & Eloy for continuing to improve the coverage and efficiency of our sprinkler system.

They come out to the house quarterly to ensure that everything is running optimally and do not stop working until everything is in tip top shape. To be more specific, these guys do not cut corners and have helped me reduce water usage in the yard which has ultimately saved me water usage and money!

I've used LL for several years for regular lawn maintenance, and they're great! They recently did some amazing tree trimming work in my backyard. I was hesitant to have two trees removed, as recommended by Kara, but she was right! I appreciate their reminder emails about regular visits, as well as the seasonal reminders about fertilizer, etc.

This is a wonderful company that actually cares! Not only do they show up when they are supposed to but my yard always looks amazing when they leave!! They pick up the hose when it’s left out. They move toys when in the way. They always have a friendly smile and a wave! Anytime I have a special request or need anything, Julie and Virginia in the office are always super helpful and quick to respond.

We currently have Longhorn Lawns full service maintenance package. This past spring we wanted to spruce up our back yard and they blew our expectations away! We gave them a few ideas we wanted and Kara, their landscape designer, created a backyard oasis! All the guys were friendly, efficient and I will refer them again and again!! We love our Longhorn Lawns!!!

Longhorn Lawns has handled our condo landscaping maintenance for two years. We are a small townhome community with extensive planting beds, lawn areas, heritage trees and hardscape. We find the whole Longhorn operation responsive, friendly, and committed to great customer service. From the weekly mow and blow crews to the needed seasonal projects (leaf removal, lawn feeding, winter plant clean up, spring mulch), we consistently get great service. Longhorn's management and office team are easy to work with and are willing to address concerns that occasionally arise. Heath Pafford deserves kudos for managing a great team and Virginia Lanten in the main office is top notch.

I’ve worked with Longhorn Lawns on my personal home(s) and had them help me with clients’ homes. They’ve been great.

I had a great experience with this company. I worked with Kara Sanders and BOY does she know her stuff! We needed 5 plantbeds redone and other work around the perimeter of the house. I was stumped about all of it and Kara spent a lot of time asking me questions, making suggestions, and explaining the rationale behind her thoughts. Then she designed and emailed me plans to approve.

She had a great crew here for two days - very professional and with a crew supervisor - and she came onsite a couple of times a day as well. She is also so knowledgeable about her field and passionate about the work. We're thrilled with how it all looks. It has elevated our home and made such a difference in our quality of life to be surrounded by all of this natural beauty. Even the side of the house, where we keep a boat and trash/recycling bins live, looks so charming. 10/10 would recommend!

My family has been letting Longhorn Lawns care for our yard, trees, and flowerbed for over a year, and we have been very satisfied. Not only have they taken great care of us, but they were able to help us find someone to fix our sprinkler system, and they were able to suggest a great solution for a particular patch of lawn that was not getting enough irrigation.

We have been satisfied customers with Longhorn Lawns for approximately 3 years now. We originally contracted for bi-weekly lawn service but have recently moved to weekly servicing. Heath Pafford and his work crew are extremely professional and have always provided excellent lawn service, including mowing, edging, and area cleanup.

I wanted to let you know how much I appreciate all of the effort you, your work team, and office staff (Julie!) put in to make my lawn and landscaping look great. I receive many compliments from my family, friends, and neighbors on how nice my yard looks- a positive reflection on the quality of your service and our successful collaboration on landscape design ideas.

I have used Longhorn Lawns for lawn services for over three years and have been extremely satisfied with their high level of customer service, proficiency of lawn care, and overall reliability. I have been very happy with the lawn services that have been provided by Longhorn Lawns for our lawn, as well as my parent's lawns.

It is with great pleasure that I recommend Longhorn Lawns. They have been providing weekly lawn service to us for two years and I can say with all honesty that I enjoy every step of the way. All of their employees are professional and friendly and great at what they do.

I've used Longhorn for my home and business for over a year now and could not be happier with their performance, rates and responsiveness to my questions and concerns. I highly recommend Longhorn Lawns.

I found out about longhorn lawns when they had a truck out at my neighbor's house mulching some flower beds. After speaking to my neighbor and finding out how much he likes them I thought I would give them a try.