Rated 4.86 / 5 from 28 reviews
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Woods Comfort Systems Woods Comfort Systems specializes in delivering a complete line of heating and cooling services to residential and commercial customers in Central Texas. Whether you need a furnace repair, central air installed in a newly built home or a solution for dry air, we are the HVAC contractor to call in Central Texas and the surrounding area.

Our company dates back to 1956 when it began as C. Woods Company in Tyler, Texas. The Woods Comfort Systems name came just over 50 years later, reflecting our focus on providing services and systems that satisfy our customers' needs, and we strive to deliver 100 percent customer satisfaction with every job we do.
Business details
  • Year established: 2009
Services
Attic Ventilation
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When it comes to lowering your monthly energy bills, few home improvements offer a better return on your investment than attic insulation. Without an effective thermal barrier between your living spaces and the attic, your heating and air conditioning systems have to work overtime to keep your home at optimal temperatures.
New Construction
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Building a new home is an exciting milestone in your life, but the process can also be fraught with anxiety-producing decisions. One of the most significant challenges you will face in new home construction is making sure you install a heating and cooling system that will provide you with complete indoor comfort throughout the year.
Air Conditioning
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At Woods Comfort Systems, we offer a full range of air conditioning services to ensure that you stay cool and dry during the long, hot summers in South Central Texas. No matter how high temperatures rise outside your home or business, our experienced technicians have the know-how it takes to make sure that your indoor environment stays comfortably cool.
Indoor Air Quality
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When it comes to air pollution, most people think about smoggy, industrialized cities, but the truth is that the air inside the average home in Texas is often many times more polluted. We spend a considerable amount of time indoors which means that we also spend more time with those contaminants trapped inside.
Heating
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A safe and reliable heating system is essential when temperatures take a nose dive in South Central Texas. At Woods Comfort Systems, we supply the heating repairs, maintenance, and new system installation you need. Our goal is to ensure your home is adequately heated when you need it most.
Reviews (28)
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Patti & Lee
May 22, 2022
The tech Michael Eisenhower was great. Professional and showed me how to work the new thermostat. Did a thorough check and explained what he was doing. I love Woods. They were the only AC company that would come out when we needed them the most in a hot July month when our AC went out in our old home. We have kept with them for several years and now in our new home. I would rather pay a little more for great service then cheaper and bad service. Thank you Michael and the staff at Woods.
Thomas Parsons
May 14, 2022
Mike Eisenhower is an absolute quality professional, and he took his time and wasn't in a rush, but was still timely. He was very personable, and o could tell he know what he was doing, so good job on woods behalf, with the training of their employees. This is the kind of guy that breeds consumer loyalty in a company. I hope woods quality control sees this, because this guy is what we call.an asset.
Bob Oso
Apr 26, 2022
We had a mold problem on our interior unit and their technician, Michael Eisenhauer, fixed it in no time flat. Michael is not only a highly competent and knowledgeable individual, but a kind and professional one as well.
Joseph Shields
Apr 15, 2022
Travis was here this morning checking our units and as usual did an excellent job. His professionalism is indicative of the woods comfort system business. He has been especially helpful to us since we got the new unit. One of the best I've worked with. We appreciate him and wish him continued luck.
Lauren Lavezzari
Apr 07, 2022
From start to finish, this company has exceeded all expectations. They were able to come to our house within 12 hours of our online request. Kelly reached out and made sure we were made a priority Our technician Roy who came out was super knowledgeable and intricate with his diagnosis. Even though the diagnosis was to purchase an entire new unit, they made us feel it was going to be OK an would all work out.

I let them know that I had a medical condition that requires me to stay cool so their promptness on ensuring to get a salesperson out to order the unit was within an hour that same day. Cary was our salesperson and was so patient understanding, and answered all of our questions. He made sure that all our needs were met when picking out the new unit, down to the affordability.

To top it off, he let us borrow 2 window units to cool our house until they could do the install 2 days later! I HIGHLY recommend this company to anyone! When our water heater goes out next, they will be the ones we call as well. THANK YOU THANK YOU THANK YOU!
The Bonhost Team
Mar 01, 2022
Travis Killian was so professional and was so detailed on what exactly was wrong with our unit. The communication from the making the appointment to the service getting complete I highly recommend this company for AC/Heating units. Affordable and reliable! Customer service was one of the best experiences we've had with this type of service.
O. O.
Feb 19, 2022
Woods has the best technicians. Our experience with Michael Eisenhauer was great. He was quick, thorough, and professional. He alerted us to a couple of issues, educated us about our options, and completed the repairs quickly. This is why we have trusted Woods with our home for the last 10 years. Michael's extensive knowledge, quality work and great customer care reflects all the benefits of using Woods Comfort Systems.
Greg Steffen
Feb 19, 2022
We had our bi annual inspection today which Mike Eisenhauer performed. While in the attic, he brought down pictures of mold. Not a lot of mold but enough to further discuss our options. I have sinus and allergy issues 365 days a year. We opted to install the Solaris Air Purification system, install a new thermostat and a new capacitor. Mike spent a lot of time with us and explained everything perfectly.

He did not apply a lot of pressure and handled the sale/upgrades professionally. We also renewed our annual contract with Woods Comfort. I would like to request Mike to come back for our next inspection if at all possible. Great job Mike!
Kim Lough
Jan 23, 2022
Woods Comfort Systems is our go-to A/C and heating company for our commercial business. They're extremely responsive and professional. They also work quickly for both installation and maintenance appointments. We just had a 30 year old A/C unit replaced by Justin and Thomas and they did an excellent job and communicated with us throughout the process. They even had to install a unit on a rooftop, which I am sure is not easy at all.
J.
Dec 20, 2021
Always very professional and knowledgeable. Courteous and friendly. Very good at explaining the work they do and why they are doing it. Good feeling to have our Trane heat pump cared for by Woods Comfort Systems. I would recommend them highly. Service:HVAC maintenance
Nicole Dan
Dec 14, 2021
Michael E. was thorough, quick and extremely knowledgeable about our AC /heating system. He was also very professional with a great personality : We will definitely be requesting him in the future for our AC service needs
Sally B.
Dec 10, 2021
Royce and Charlie came out quickly and found the problem fast. Really good people. I will recommend them to everyone. Very professional, fast workers and got the job done. Thanks guys!
Mary Mahlie
Dec 06, 2021
The technician, Michael Eisnehauer was excellent. Informative regarding issues with mold in ducts, and offered several solutions. He also assisted me in installing Nest app on my phone to set up new remote controls. Was very knowledgeable. Thank you for having such a great employee. Services:Repair thermostat, AC maintenance
Jennifer Powell
Dec 05, 2021
Michael Eisenhauer was a great technician. He was professional and very helpful throughout the entire repair. He answered all the questions we had pertaining to the system and was well versed in his work. Service:Repair thermostat
Patricia Kolodzey
Oct 28, 2021
Royce installed a new garbage disposal for me. He was professional, courteous, knowledgeable and took the time to explain options as to repair Vs replacement. Before arriving he called to say he could come earlier if that was convenient which was a real plus. Woods provided this next day appointment even with my calling in the late afternoon of the day before. Would highly recommend this business.
Allisun White
Sep 26, 2021
Excellent service.very capable as a business and solid. Charlie worked on our faucet.and inner cartridge and did a fine job. When consulted on the phone about a glitch we has with this he advised us of the situation and we corrected this. We would recommend this business
Lupe Kesel
Aug 26, 2021
Cary took his time in the inspection and provide us with quote that was fair and able to install the next day! He was kind by letting us borrow 2 portable AC units to survive the night. Justin and Chris arrived promptly on schedule and worked professionally. They did not leave until AC was up and running. We are so grateful!
Patricia Snyder
Aug 05, 2021
I hired this company to replace two exterior faucets. On the front exterior faucet, the seal between the pipe and the exterior house wall was broken and frayed. While the plumber replaced the faucet, he ignored the seal. I was not present at the time of the repair. Another adult in my household was present. When I arrived home after the repair was done, I noticed that the seal had not been repaired.

I called Woods Comfort and expressed my disappointment. The woman I spoke with told me that someone would get back with me. No one did. I called a second time, later the same week, and complained a second time. Again, the woman I spoke with told that someone would get back with me. No one has. Instead, they have sent me an email and asked me to review them!

The seal should have been repaired. I have attached a photo. Notice the seal. This is what Wood Comfort considers to be a repaired faucet. I was charged $424 for two faucets. This is what I got for my money. Very dissatisfied.
Kevin Gilley
Jul 19, 2021
From the start of the process until the very end of the installation, Jacob and Miles were amazing! Three new TOTO toilets including a washlet were installed perfectly. Literally, from my first phone call to book the service to the follow-up with an estimate everyone from Wood Comfort have been responsive, professional and courteous. We are going to use them again for the additional TOTO Washlet that was just delivered for the 4th bathroom and also a gas line for a fireplace. This team is great!
Lynne
Mar 21, 2017
Each time they come to inspect my unit, they are soooo thorough. My system is old and they have given me great advice and kept it cobbled up together for as long as they could. Now it's probably time to replace, but I trust them to do that job better than anyone else!
Pippa
Dec 12, 2016
Woods Comfort Systems - and Rob Wolff especially - have been servicing my HVAC system since I first purchased my home. Rob is extremely reliable, informative and I have utmost confidence in him and Woods.
Keith
Nov 18, 2016
Had Mr. Rob Wolff servicing our Heating/AC system today. Found him to be extremely knowledgeable and a great communicator. He noticed several settings that while operational, were not at there optimal selections. He explained them as I was wanting to know as much about my system as I could.
Gabe Zepeda
Sep 17, 2016
I have been a long time customer with woods comfort service and there is a simple reason for that, they take care of business and make sure you are satisfied. Mark my technician for tonight's emergency visit, and last time tells it to you how it is, going into detail about what he is doing and how it will effect your system.
Diana Sheffield Richards
Aug 06, 2016
Steven called us back so fast on a Saturday when we had 2 no-shows booked through our home warranty company. They knew my grandmother is 84 and on oxygen, but no one came and their office phones weren't being answered.
Aurora
Apr 27, 2016
I switched to Woods after many years of supporting a local a/c contractor - wish I had done it sooner. Rob has corrected many of the issues my previous contractor left undone or neglected, and I can tell the difference in the performance of my systems. He is always very professional and takes time to explain the process very carefully.
John
Dec 08, 2015
Rob is pleasure to see twice a year. Professional, courteous and diligent, he always leaves us with the peace of mind that our HVAC system is ready to handle whatever extremes Mother Nature has in store for us during the next six months.
Camden Howard
Apr 21, 2015
Cant thank these guys enough for their emergency services. Now that the weather is warming up, theres no way you can last a day without AC. They came out and fixed mine the very same day that I called so we could sleep in peace that night.
Brad Hullum
Sep 26, 2013
Great people who really care! They have taken care of my house and my business, if you have an A/C issue these are the guys you need!