Rakeman Plumbing

Called for a water leak on side of garage. Was pleasantly surprised that the office called me and said they will try and get someone out the day of. Tech called about an hour later and said will he out later in the day. The service tech was to the point and gotnon the issue right away. He was ex Military and learned the trade while serving. Very professional and I appreciated the work that was performed and reasonable price.

This is the 2nd work order done with this company and both times they have given me an open availability of 8am to 5pm. At both times did no one show up. I should not have to follow up with a company to make sure a work order is done. The amount of time taken off to have no one show up. This is poor service. This is also my first time with this company. Bad 1st impression. I would not recommend if we can't set up a scheduled time. Poor customer service and takes to long to get work order done.

Horrible customer service by the plumber who came out to the house. Rude and condescending, he's lucky I was not home at the time.

I called Rakeman because my toilet was leaking water at the base. They got me scheduled for the next day. The plumber arrived on time and was professional. The plumber changed the wax ring and reinstalled the toilet. He checked to make sure there was no leaks before he left. We haven't had any problems since. I would recommend Rakeman Plumbing to anyone in need of a good plumbing company.

These guys are awesome. After a water heater install from this company. I wanted to find out why the pilot shut down on brand new water heater and get a quote. An old guy came from the company and looked at it and lite the pilot burner. So one would think maybe this is simple task and cost efficient around. I got an bill in the mail from a collections company for $172 to basically light a gas stove.

I drove to rakeman plumbing myself and asked what was going on. I paid the $172 to light a gas stove. Talk about knowing right from wrong. I would of lite it for free and asked more business references. Build better business relations.

Do not use this company, they will not do the work that is needed and will steal your money. Do not ever give them or anyone your credit card before the work is done. They did not complete the work but still billed for work that was not done. Save yourself the headache and use a credible plumber because these are not professional plumbers by any means.

This company is sooo unprofessional, the lady that answer the phone in the plumbing department ALL WAYS have a attitude! I called them on Wednesday for a quote and I still don't have anything on Friday! I tried calling and the lady with the attitude answers the phone of course unprofessional with an attitude saying she can help me. They are a bad look for the compnay 100% if it was my money I would go else where but it's the owners money. Smh

I had them come out to change one part on a water heater that they installed a few years prior which was still under warranty. The plumber sat around for hours waiting for them to bring him more parts that I did not agree to and still couldn't fix the problem but ended up charging me over $700 in labor without any invoice or receipt. They decided to put the charge on my card without notifying me of the cost or what was even done to warrant that cost which ended up being more than the cost of a brand new water heater.

I called the office to ask where the invoice was and they said it would be sent first thing the following morning. I had to call the next day and ask again just for some girl to tell me it was "a process" and had to "go through several people" and even had the gall to hang up on me. This place is a scam and i will be disputing the charges to my card and looking forward to any legal action they might try to take.

This company is extremely unprofessional and should not be trusted. There are very obvious fake 5-star reviews on here. There are many other plumbers with better experience that can actually do the job without charging you for just sitting around. Very disappointing.

Rakeman has been my number one choice since day one. I am a project coordinator for Titan Solar power and if i ever need a contractor to do any work for our Local Office or Customers home they are my go too! They have done jobs ranging from Thermostat installations, Gas Line add ons, Water line add ons, Water Leaks, Emergency Calls, A/C repairs Etc. Its always a great pleasure to with Joseph (service Manager)!

I was referred to Rakeman by a neighbor who had extensive work done as part of a water leak remediation project. My neighbor referred me to Rocky - I called Rakeman, spoke with a very nice person, Rhonda, who told me that Rocky would call back. I waited a few days and never heard anything from Rocky. I called again, Rhonda told me that he was very busy, but she would give him the message and I should hear from him.

I never heard from Rocky or anyone else from Rakeman. I understand if they are too busy to discuss new business, but a professional company should at least have someone return a call. I hope that Rakeman and other businesses realize that while they may be experiencing a lot of new business during this construction "boom", this will come to an end and I, and probably others, will not be calling them in the future.

I contacted Rakeman Plumbing with an urgent clogged drain at our dental office. They were so helpful and professional setting up the service call, Ashley was great. The technician that came out was kind, informative and efficiently fixed our problem. I appreciate all the wonderful people at Rakeman Plumbing. If your looking for a plumber look no further they are awesome!

I put out some feelers for toilet repair this morning - the toilet quit flushing during the night. Got a response from Rakeman Plumbing within an hour or so, said they could be out today; I hired them. The techs showed up this afternoon, went about their work efficiently, with consideration for our home, didn't leave a mess, and were done in fairly short order. Repaired flush valves in two toilets, and replaced the fill valve in one. The cost was more than fair. Rakeman will get my recommendation if anybody asks me.

Rakeman was hired to run a camera down an old sewer line under house built in 1942 I had under contract to purchase in old Henderson. The plumber with Rakeman was very knowledgeable, could easily determine where main sewer line was and the configuration of an addition including plumbing, probably built in the 70's. The camera showed us the old cast iron 4 line under old, original house was cracked, had serious root growth inside and appeared to be collapsed. That inexpensive inspection saved me many thousands of dollars of potential sewer main repair under house, including ripping up newly renovated floor to replace main line.

Thank you Rakeman plumbing and Magic Mike for coming out today and addressing our plumbing issues. Magic Mike was amazing, found our problems right away, was very informative and time efficient. Customer service is the best I have dealt with in a long time. Thank you for sending your best drain guy! The whole warehouse actually thanks you!

Used Rakeman Plumbing in 2013 to have tub installed. Called last week for same job. I was told 116 hr + 1/2 hr that's fine, then told will schedule next week however give me your credit card now. I complained, no call back. In this instance Rakeman should have scheduled a time and taken c.c. no problem. DOES NOT SEEM LIKE SAME ONWERSHIP AS THE RAKEMAN OF OLD. PS. FOUND BETTER PLUMBER.

We were told last year by a different AC company that our AC would not last through this next year and we would need to replace it. My husband decided to call Rakeman plumbing at the recommendation of our family. They came out last week before we started using our AC and they replaced a part that was going out and said we would be good to go.no new AC needed! Honest, reliable service!

My one-year-new tankless water heater broke. As bad as that was for my husband and me, we were expecting visitors that very same day who were staying for a few days. I needed a working water heater! The plumber who installed it was too busy to help and I was referred to Rakeman Plumbing. They came the same day and somehow managed to find the parts I needed and fixed it within hours.

They were prompt, efficient and very understanding of my desperate situation. Jr. Sension was the Service Technician who did all the work and he even made sure the parts were covered by the warranty (even though the service call was not, of course). I highly recommend this company. They were a lifesaver indeed! Put their phone number in your phone so you'll have it in a pinch.

I had an issue with continuous water flow in my home reported to me by the Las Vegas Valley Water District. I called Rakemen Plumbing and requested that a plumber check for leaks. Rocky, a Rakeman representitive came to house and quickly eliminated leaks within my home and with my pool as a source of the leak. He noted that a continuous flow of water existed when my irrigation system was turned on.

My landscape maintenance man was here at the time and he discovered two external watering system valves were mafunctioning; they took care of the problem by cleaning the diaphrams. I told Rocky that I had a leak under the kitchen sink and requested that someone from Rakeman correct the problem. Within an hour a Rakeman plumber arrived and he removed and replaced the leaking components.

He was polite, professional and completed the job quickly. To my surprise, I received a 10% senior's discount. I would not hesitate to call Rakeman for Plumbing problems in the future. Fast response and very honest company. Highly recommended.

I was so impressed with the whole process from the beginning. I had a leak in my front yard from old pipes. The ladies at the office were so polite and informative which helped reduce my stress. They sent JR to assist me and got me a quote the same day. JR walked me through all my options. Two days later JR and Darnell came, fixed the issue, and completed the job in one day!

Both gentleman were on time, professional, and did a fabulous job! The best part was what I paid was what they quoted to me. No hidden fees. Thank you for everything! This was the one of the best customer service I have every encountered. I will be recommending them to all my family and friends. For sure, I will be using them in the future.

While we were gone for the holidays, our hot water conked out. Our neighbor saw the water running out from the garage. Fortunately, Rakeman Plumbing sent a crew out that very day and replaced our hot water heater by that afternoon. The installation work was very professional. The work area was completely clean when we returned. We have used Rakeman before and I keep them on speed dial. They are professional in every sense and is highly recommend them to all my friends

Hot water heater went out and was under warranty still and was given Rakeman as a point of contact who honors warranties. I couldn't get through reading off the first three letters of serial number before the sloppy communicator on the other side interrupts me to proudly announce this type of water heater is not something they will service.smh. I needed it replaced not services; but it was obvious this company isn't looking to provide the best service.

Eric was nothing short of amazing! This gentleman showed up in a mask, addressed all my concerns and was very friendly and professional! There were a few issues as far as garbage disposal, low pressure toilet and clogged sink. The work was done quickly and adequately with great customer service. Eric stated the best resolution was a new toilet, a second gentleman Carey, also wearing a mask, showed up with a new one in less than 30 minutes to install to resolve all issues the first time! I'm giving them 5 stars because that's all that's allowed! Great job guys! STRONGLY RECOMMEND!

Rakeman sent out a young man "Junior", I believe. who told me to drain hot water from AALL my faucets!.the water was running out toooooo HOT no matter what I set the water heater on! I BEGGED him to do something other than run out ALL MY HOT WATER as I PAY for my water 4 TIMES before it runs out of the tap. He said it was the only way. ran out all my water and said there was nothing he could do! Called Honeywell (makers of the control panel on the heater) and they referred me to Bradford White, manufacturer of the water heater.

Very professional and astute customer service and help at both those companies. Tech at Bradford said it needs a new gas valve regulator. I told him the temp of the water running out (I measured it with a thermometer) and he said 145 degrees is WAAAAAY TOO HOT!.as I KNEW! Bradford referred me to their website where they list plumbing companies who are their authorized service people.

I did that and Atlas Plumbing is coming this morning. I am sure they will fix it. Meantime, I am in a battle with Rakeman as I do not believe I should PAY for what that young man who knows NOTHING ABOUT PLUMBING did here! :(

I've used Rakeman a couple of times and was very pleased both times. Their staff was courteous, prompt and professional. Their prices are competitive so added to the rest of their attributes, I highly recommend Rakeman Plumbing!

Rakeman Plumbing handles all of our needs at all 10 of our Palm Mortuary locations. They are fast to respond and repair. In addition to having friendly and knowledgeable staff, the value from this business is by far the best we have encountered. Thank you for taking care of us so we can take care of the families we serve!

Yesterday Jan 10 2020 between 3:30 & 4;00 pm one of their employees pulled right out in front of me on Las Vegas Boulevard South & Ford Street. I drive a small Fiat & it was a good sized work vehicle, I could have been killed! Please teach your drivers how to drive safely!

115 degrees and second day in our new home and air stopped cooling properly. Joseph Grande was sent out to fix it and for 2+ hours he worked non stop to find the problem which turned out to be several issues. Joseph was efficient, professional, and did not stop working until the air conditioner was working to it's best productivity. Highly recommend. Thank you Joseph for making our move cooler!

I had my garbage disposal and faucet start leaking. I was out of town and Rakeman Plumbing was referred by a coworker. I had Corkey replace the garbage disposal and today Eric and Junior replaced my faucet. I'm so appreciative to all of them for a FANTASTIC job. Eric and Junior explained everything about the warranty and made sure everything was right before they left. Anyone needing a plumber, call Rakeman!

I woke up to water on my garage floor from my water heater and called Rakeman plumbing at the recommendation of a friend who works in home repairs/improvement. They were fantastic. They got someone out to my house right away and they quickly replaced the 14-year old water heater. Corky was the repairman and he was really great (very funny) and knowledgeable and explained everything to me.

This week, I needed to replace my water softener and I requested Corky again and he was efficient, helpful and explained how everything worked. Plus, he brought in my trash cans! Also, a shout out to the people I spoke with on the phone (Dawn and Angel). They were fantastic. I highly recommend Rakeman Plumbing.

On August 20th, 2010, we had a drain backup problem. We called Rakeman and Junior was dispatched. He did his usual excellent work and the drain is now free running. As Junior was leaving, I meant to tip him for his extraordinary service. I pulled a bill out of my pocket and handed it to him sight unseen. I had assumed that it was a $20 since I had a set amount of $20 bills in my pocket.

This review is for Rakeman Air, a part of Rakeman Plumbing. Our 15-year-old A/C compressor stopped working last Friday night. On Saturday morning I called the Rakeman 24/7 service line and left a message. The service manager lived close to us and came over within the hour. He determined that a new compressor was needed, a BIG job. We hoped it could be done that day and Rakeman did not disappoint. We were up and running by about 4:00 pm! The Rakeman technicians were both polite and efficient. We wouldn't hesitate recommending Rakeman to anyone.

This review is a couple of years late. With all due respect to plumbers they're just not at the forefront of most people's minds, so I didn't recall my great interactions with Rakeman until I ran into a new plumbing problem (which I'll be calling them to resolve tomorrow). My plumber at Rakeman was always Mike. He's a big guy who doesn't mind working his tail off to fix problems. he's definitely not one of those guys who takes one peak and then whips out some crazy bill.

This guy worked his rear end off trying to fix an issue our builder stuck us with. He couldn't, but no regular plumber on a truck could've: The builder didn't install a clean-out in our front yard, so Mike could have stayed all night trying to fix that and nothing would have happened. His level of "I'm GONNA FIX THIS" was just out of this world in today's society.

He was like a man possessed. Because of that I call Rakeman everytime I have a plumbing problem. PS - I took estimates for fixing the clean-out in the front yard. They ranged from $1200 to $25000. Rakeman was very close to the lower end of bids.

I had Bill Gerber out to the house to install a 75 gallon water heater. He did a magnificent job. He was diligent, very professional, and got right to it. Furthermore, he was punctual and left a clean work site. I couldn't ask for a better response.

Aaron, I am glad you answer back. As a business owner, I understand how you care for your business. But contracting the people who tries to overcharge and destroy other people property for job security is not acceptable. You are shortsighted when you say I live in Carlsbad. Yelp fed you wrong information, the great Yelp. I live in Mountain Edge and have a Nevada license.

I even have your company' INVOICES, lol. If you really want to take care of your company, you have to monitor them. Greed is your company' s motto. If you really want to take care of your company, you should have asked for my phone number. My business is here on Spring Mountain for 22 years. This shows how much you dont REALLY care about your customer.

Profit is your bottom line and hiring dishonest people seems to do the job. Let me tell you I know 2 guys I can use at your company but they are never available when I need them, Randy and Gene. I don't like Mick and most of your other guys.

I had another company out here a week ago and they told me I needed a camera put in there because the guy thought the pipe was broken. I've had water running down my driveway from the washer and the kitchen.

Jim came over today and I just wanted to say thank you. He was super efficient, organized, professional and friendly. He reviewed everything with me at the beginning and at the end of the job and kept me posted throughout the day as he proceeded from one task to another. And, as you know, there were many tasks.

I just wanted to thank you again for being a man of your word and sending one of your workers to do a leak check. My husband and I were very concerned about a possible breakage & you helped relieve that fear. Anyway, hope your business is doing well and will continue to try and send customers your way!

Good & bad reviews about plumbers saturate the internet because each of us has our own expectations and I suspect some reviews are fake or paid reviews. My name is Glenn Welt. In 19 years as a Vegas/Henderson resident, homeowner, business owner, consumer advocate, photojournalist and perfectionist, I've experienced good and bad contractors.

I can't say enough good things about Rakeman Plumbing. I own several rental properties here in Las Vegas and need a plumber from time to time. The services they provide are always the best and I have never had to have them come back to re-fix anything.

This is the second time we have used Rakeman Plumbing, They are prompt, professional, knowledgeable, friendly, honest and reasonably priced! Our friends also had a great experience with them and we are thankful for this great referral.