We are a family owned HVAC company located in North Carolina that provides residential and light commercial service, maintenance, and installations of heating and air conditioning equipment as well as indoor air quality solutions. Our services extend throughout the Charlotte, NC area, including: Harrisburg, Concord, Huntersville, Pineville, Stallings, Indian Trail, Lake Park, Cornelius, Davidson, Midland, Waxhaw and more.Our primary goal is to ensure that our customers are 100% satisfied with the service that we have provided at the end of every visit and at the end of every day. Charlotte, NC area residents have come to realize that at Real Cool our commitment to excellent service starts at the top and is expected from every member of our team.
Services
AC Installation
Report
Charlotte, NC Contractor Real Cool Heating & Air Conditioning provides emergency service, maintenance and AC installation of residential and light commercial air conditioning equipment in the Charlotte, NC and surrounding areas. Charlotte, NC homeowners can trust us to expertly assess their needs and to provide a quality AC installation that specifically suits their home and budget.
AC Repair
Report
Whether it is an emergency service call for ac repair in the middle of the night, or a cleaning and tune-up of their air conditioning system, Charlotte home owners know Real Cool's service department is always there for them. Specializing in ac repair, our technicians will have you cooling off in no time!
HVAC Installation
Report
Heat Pump
Report
Home owners know that whether it is a cleaning and tune up of their heat pump system or an emergency heat pump repair in CharolotteCharlotte, NC on a cold winter night, Real Cool's service department will always be there for them. Specializing in heat pump repair, our service technicians will have you warming up in no time!
HVAC
Report
You can depend on Real Cool for everything from HVAC service to heat pump maintenance. Our award winning service department offers same day HVAC service and in most cases, our technicians are able to perform the repairs that same day. Ask for one of our highly trained N.A.T.E. certified HVAC service technicians when you call for service today.
Reviews (18) Lisa
May 31, 2020
This is the HVAC company you want to work with for sure! Mike, the owner, is extremely knowledgeable and will take the necessary time to explain and educate. Without question you can tell this man runs an HONEST business. There are so many companies who dont know what to do and so they simply recommend a new unit. Mike is willing to problem solve and work within your budget. Thank you Mike and Justin for helping me out. I am grateful. You run business just like my dad and that is a huge compliment! Fair and helpful.
Seth Wyatt
Mar 17, 2019
Mike really helped me out. He was able to get me fixed up right away when our heat went out. On top of that he looked over our unit and provided options for recommended repairs and even a replacement. All without being pushy and educating me on how the system operates. Thank you Mike and Real Cool Air!
Peter Kolozvary
Dec 25, 2018
Sandy Mullineaux
Aug 17, 2018
Mike came to my house late in the day. He was very professional, courteous and informative. Despite the late hour, he took the time to explain everything he was doing and answered all my questions. I felt the cost for his services was quite reasonable I will definitely be calling him agin when I need HVAC work again.
Foxbody Hq
May 15, 2018
I am a true fan of customer service and professionalism. When it comes to this company, you get both! I've had work done on my furnace and AC unit twice at my home; one visit for upstairs and the other downstairs. On each visit, Mike went above and beyond by ensuring that both units were at optimal performance before leaving. Mike even took a moment to thoroughly answer my thousand questions regarding the units.
There's no need to look elsewhere for Heating/AC when you have a friendly technician who gives you the best services regardless of the price even though his prices are reasonable! Just my two cents.
There's no need to look elsewhere for Heating/AC when you have a friendly technician who gives you the best services regardless of the price even though his prices are reasonable! Just my two cents.
Dawn H.
Feb 17, 2017
I can't say enough good things about Real Cool. They have been maintaining my units since I purchased my home. In 2013 they replaced my heat pump with exactly the professionalism you would expect from a customer centric company. They have yet to disappoint me. Every tech has taken the time to explain any issues and not once have I had to clean up after completed repairs. Other companies should take lessons on how to successfully focus on their customers needs.
A. Gegg
Jan 30, 2017
Thanks to Ronnie for doing such a thorough job inspecting our furnace and saving us from spending thousands and thousands on a new system when it clearly isn't necessary to replace our furnace. I am very confident with Ronnie's technical knowledge and his trustworthiness. We will certainly be calling Real Cool in the future.
Dimitri Vaughan
Dec 13, 2016
Mike and Sonia make a great team. They do what they say they're going to do, follow up within the agreed upon timeframe(s), and answer all questions. The installation is neat, evidence of him being there(trash/dirt/cardboard) does not exist other than a new thermostat, quicker cooling, and a lower electric bill. The inspector even remarked how neat and professional the installation looked.
K. Prast
Oct 06, 2016
When they came out, they went above and beyond what they should have done. I was really impressed with my technician. I have used them two or three times, and every time I have been impressed with them. I think they are a good company and don t try to sell you something you don t need. They don t try to rip you off and you pay for what you get.
Hillary Ryland
Jun 25, 2016
We first used Real Cool when our homeowner's warranty sent them to repair one of our A/C units about 8 years ago. Mike got the job done and we were cooled off in no time. Over the years, we have had a number of HVAC companies sent to us via our warranty service, but we have had spotty service, often requiring multiple service visits, so have had to specifically request Real Cool to get the work done right the first time.
Our warranty service no longer works with Real Cool, but we have had such good experiences with them over the past 8 years that we continue to call them. Not only are Mike and his team professional, trustworthy, and good at what they do, but they are also nice people. We are planning to replace an A/C unit shortly and Real Cool is the only HVAC we will consider.
Our warranty service no longer works with Real Cool, but we have had such good experiences with them over the past 8 years that we continue to call them. Not only are Mike and his team professional, trustworthy, and good at what they do, but they are also nice people. We are planning to replace an A/C unit shortly and Real Cool is the only HVAC we will consider.
D. Stodolski
Mar 09, 2016
I found out late on Friday afternoon that the AC wasn't working once the electricity was turned on. I was able to get an appt for the following morning. Mike showed up right on time and went to work figuring out the issue. He quickly determined that it was blown fuses and replaced them. The unit started cooling immediately.
Hillary Ryland
Oct 31, 2015
S. Falco
Sep 22, 2015
The owner is Mike Atkinson. I have a contract for maintenance follow-up with them. They come two times a year. In the spring they go over the air conditioner, clean it and check everything. In the fall they check on the heating system and ducts. They have been great and they are very timely, thorough and professional. They come right away if there is an issue.
E. Brown
Apr 28, 2015
Extremely professional, genuine, nice guy showed up to assess my thermostat. I had made an appointment via the Home Warranty company. While he was there, he also answered a number of questions I had regarding HVAC systems and how to maintain them etc. I WILL use them again for yearly maintenance etc. as well as recommend them to all my friends.
Shanice Pegues
Sep 10, 2014
I received excellent service from Mike, the joint owner of Real Cool Heating and Air. He is very knowledgeable, patient, and very informative. Mike and his wife are both honest, open, and extremely courteous. Their prices are also very reasonable considering the outstanding customer service you receive. Please consider Real Cool Heating and Air as your first choice when you need to have repairs done to your home unit!
Shanice Pegues
Jun 03, 2014
Neil Richardson
Apr 06, 2014
Tanner A.
Jun 05, 2013
