Apollo Plumbing

Stay away from these people. I'm not going into details. Just look elsewhere for a plumber.

I give it two stars only because Diego was a very nice and professional guy. I never would have used this business if I'd read the reviews. We had a burst pipe in the wall and were in need of plumber quickly. They were there for less than two ours and the charge was $1,500. I don't see how they can condone charging that. We had a very honest plumber in the past, who worked solo, but he has been out of touch for some time now.

NEVER EVER use this company for your plumbing needs. RIDICULOUSLY EXPENSIVE! They charged me ~$1400 for replacing water pressure reducer valve. A quick online search shows $300-$400. The valve itself costs about $170 at Home Depot. I should have just pay the $99 come in fee to asses water leak and send them back.

Apollo Plumbing is my "go to" for all of my plumbing needs and I have never been disappointed. Zac was on timely, courteous and extremely competent. I would highly recommend Apollo anytime. Service: Plumbing pipe repair

Ridiculously expensive! I called Apollo because my sewer line was clogged. They sent a plumber who did nothing more than LOOK at the toilet to confirm that it was clogged so I was charged $99 for him to tell me something I already knew. When he told me that Apollo charges $350 to remove and reset a toilet I was was astounded because I can do that in 15-20 minutes.

His estimate to run a 75' snake down the line was $1400 but if he needed a longer snake, a hydro jet, or a camera it would be substantially more so I sent him packing. I rented a 100' auto feed snake at Home Depot for $75 and cleared the drain in less than an hour.

I'm very happy with Apollo. They came out when as scheduled. I appreciate the text message with the picture of the plumber (Josh) scheduled to come out to my home. The fix was quick and comes with a six month warranty. Josh was friendly and explained what was needed to fix the problem. Prices seem competitive compared to other companies that I was able to research, especially since they worked on Sunday. I will use them again.

Had to call office directly. Stephanie answered and was friendly and professional. Just had them out to the house. Called Saturday morning and they sent someone out same day to take a look and possibly repair. There was a 100.00 charge for them to come out. Paid up front. They couldn't make the repair same day but gave qoute. Called office same day and scheduled appointment for following Monday. Geoff showed up on time and fixed the problem.

Didn't notice at first but the he forgot to put a screw in the shower drain. No worries Called and spoke to Stephanie again and they sent a worker out next day to put it in. Yes, it was pricey but the work has a one year guarantee. That's what the worker told me. Overall we are happy with the service and if we need more plumbing repairs we will likely call again. Oh yeah, we did pay what we were qouted, no hidden costs for us. I see alot of reviews complaining about the price.well, do it yourself then.

$1200 for replacing a spigot?! Yikes. Shame on you guys. Should've paid the $99 to send you back to where you came from. Sure hope my insurance covers this. The true definition of price gouging right here. NEVER AGAIN Mr. Apollo.

After a nightmare encounter with a previous plumber, we decided to call Apollo. Zac came out saw the problem with the toilet and fixed it to the best of his ability until we eventually replace it. The bigger issue was we had a hose on the outside of house leaking since we moved in. The previous company we called out through our home warranty took some pictures and said it would take days to come back and fix.

Never heard from the company four days later. Nobody could wait this long! Zac took care of it 30 minutes later. The minus star I have with this place is I was told some one would be here between 12-2pm and it was 2:45 when zac arrived. May not seem like a big deal, but when someone who works nights has to get up for can be quite annoying.

Toilet was leaking so I called Apollo Plumbing. They had a technician they could send out same day. Prior to arrival, they let me know via text a name, photo, and bio on the technician who would be arriving. Chris showed up and quickly diagnosed my problem and educated me on how it happened and how to prevent in the future. He made me feel safe and was a complete professional the entire time. I would recommend Apollo Plumbing to anyone is need of a plumber.

I had good luck with Apollo the first two times I used them. Good work with a competitive price, but companies change. In my last experience the bid was excessive. I just replaced my counter tops and had a new sink and faucet I needed plumbed. The quote was $1571 which I thought was excessive. It took 3 hours to complete the work. So that's a charge of more than $400 per hour.

When the plumber left, the cold water wasn't working. When they came back later that day they wanted to charge another $280 because one of the old valves wasn't working. When a company charges you $1571 to install a sink and faucet, everything should work when they leave.

Apollo promptly responded to my request and they were able to do a same day removal and install of a new hot water heater. Chris, the technician, was incredibly kind, service-oriented, and did great work. I'd highly recommend Apollo Service: Water heater installation

Picked up the phone yesterday to give Apollo a go, super easy to schedule and they were able to get someone out today. Jason was fantastic was able to get to the issue (a 2 year old broken frost free hose bib installed by a cheap, bad plumber that didn't do it right) fast and give me a upfront estimate of the work. Gave him the ok and he knocked it out of the park on the install. Had to open a pocket of drywall and Jason did it with minimal damage to the wall as possible, installed the hose bib replacement, checked all my faucets and even pressure tested my water.

Excellent work and was fun to chat with in the mean time. If you're looking for cheap work and hack installs this isn't the company for you. If you're looking for quality work, great service, and a great job at a fair price look no further then Apollo plumbing. I will use this company for any other jobs that may come up and definitely recommend to my neighbors and anyone that needs a fantastic plumbing company!

First time using Apollo and I am pleased. I have worked with a variety of plumbers in the past - both good and bad - and these folks are certainly on the good side. Prices were reasonable for the quality of work. Sure - there are cheaper options and there are more expensive options. Josh was very professional, knew what he was doing, and also did not try to upsell me on anything.

He pulled the toilet, confirmed it was a failed wax ring, replaced and reseated the toilet, and spent some time making sure it was not leaking. He also was very respectful of my property and made sure the floor and work area were protected and cleaned up after himself. I usually take notice of those types of items. If you respect someone else's property, you are more likely to respect your work.

Had Zack of Apollo, give me an estimate. Wow? I didn't know Zack needed a new Vehicle. Hey, I can fix your present Car for ya!

Had a toilet flange needing to be replaced. They arrived on time and gave estimates before starting which was appreciative. They did a great job fixing the existing pipe and installing new flange. Got estimates on a few other things too. Great place to deal with and will work with them again. Services: Plumbing pipe repair, Toilet installation, Toilet repair

Chris was awesome! He called ahead of time to give a very specific arrival time. The water heater was 15 years old and dripping from the drain pipe, time to get a new one. He was very honest and clear about the cost, what work needed to be done and included with the installation, and what the warranty included. He also happily answered all my questions about how to do various small plumbing repairs around the house. Very friendly and helpful. Will definitely recommend to friends and neighbors!

This is Price Gouging at its Finest! I had this company out for a simple backed up water line in my kitchen sink. This was not an emergency call which they boast they don't charge for anyway? No, they just treat it like one and factor it into your total. After 20 min, the tech stepped out to write up his estimate for $744.10? What, are you kidding me?

I was actually embarrassed for the poor tech having to even present this. I had heard their cute commercials on a favorite radio station and was looking for a plumber with good reviews that I could use on a steady basis. Lesson learned, save your money and don't use this company! It cost me a $99 to get rid of them but the good news is I saved over $500 by using another company that did the job the same day under an hour for a total of $218.

David and Jason were both very helpful, polite, informative and professional. They helped locate the source of our garage leak and completed all necessary and requested new pipe installations for our shower pipes. As well as installing a new water heater at my request, which their company was able to supply as well. They got all the work done in 2 days time (day 1 to locate the problem and assess for a solution and day 2 to install new pipes and water heater).

Overall I'm very happy with the work that was done, the ease of scheduling with the customer service representative and with their relatively fast availability to come out and complete the work. I would definitely call them again in the future if I need plumbing assistance again.

Technician showed up on time and the text sent by the company when he was on his way was also very thoughtful. Service: Tap repair

Great communication as well fast efficient service Service: Toilet repair

Geoff did a great job in record time. He's helped us before and we're very pleased. Services: Pipe repair, Leak investigation and repair

Chris did an excellent job repairing my bathtub faucet. He made sure everything was done to high standards before he left. Service: Tap repair

NEVER NEVER NEVER use this company for plumbing needs. They charged us over $1000 to install a faucet in our kitchen after we got new countertops. It was nearly impossible to get someone to show up and once they did they didn't have the correct parts. They said they would come back later that day with the parts. They never returned and then days later sent someone new (the previous guy had quit his job in the meantime).

This guy was a real smooth talker and then installed our faucet incorrectly and the whole thing came loose a week later. He installed it without the nut underneath to hold the faucet in place. It has been a nightmare trying to get someone on the phone to fix the issue so we have given up and are trying to fix it ourselves. The second guy who came also was brutally honest about how bad of a company Apollo is and how many employees have quit and how the management is not handling things well with a turnover in leadership. AVOID THIS COMPANY!

Diego was polite and knowledgeable handled the concern quickly you're lucky to have him Service: Leak investigation and repair

Replaced my pipe after it froze. Zac was professional and thorough. Thank you for doing a great job! Service: Pipe repair

Had 3 minor plumbing issues. Got next day service! They did not wast time and knocked out all 3 quickly and gave good advice on a 4th. They were honest about what could be postponed and what could be ignored. Reasonably priced. We found our plumber.

Told me they could repair my tank - thermo cupler. Sent the tech. Then sent a tech that says he's 'only trained to replace them'. Bait and switch. Beware, this company is not honest.

Really disappointed with Apollo Plumbing. Had used them before and been happy but needed a kitchen faucet installed in a short time period and didn't have time to shop around. I had them out and they charged $800. I had heard from other real estate professionals to expect to pay between $3-400. A quick google search says it should cost between 160-300. I will not recommend them or do business with them again.

We just bought our home about 6 months ago and last month we ran into a leak in our kitchen. We called a few plumbers and Apollo Plumbing was the first available. They sent a crew out to assess the leak, found out it was underneath the slab foundation in our kitchen. They sent Chris out to fix the leak and he did an incredible job. Not only did he fix our leak, he did so without having to take our our kitchen cabinets! Chris explained everything he was doing and was very quick to communicate things going on.

On top of that: Chris contacted a concrete company for us to make sure we could get the hole in our kitchen filled quickly. We have a one year old, he likes to explore and having a huge hole in the floor in your kitchen is not ideal at this age. We are so thankful for Chris and the whole team at Apollo. Couldn't give a higher recommendation.

Chris Frazier was our technician. He came on time and was courteous, knowledgeable and listened to our concerns. He was able to find the problem quickly and then helped us snake out 4 of our drains. He went the extra mile and gave us some good tips on how to keep the drains clean. Basically - he did what he said he would do and made sure we were satisfied before the end of the call. The added bonus - our dog teddy has a new friend.

Thank you Mark, Chris and the staff at Apollo Plumbing for repairing our sewer problems. We had a cracked main copper line that dumps sewage under our house in the crawlspace! How disgusting! After having "The Flood Guys" come out: clean/sanitize the area -- Mark could find the problem. We couldn't use any water/toilets that would drain to that crack.

The guys crawled, sawed, dug, and repaired the line in a matter of hours! We really appreciated not having to leave our house and stay in a hotel so that we could shower and use the facilities!

It had been over three years, but I called Apollo regarding fully connected pipes under my sink, no way to open the gooseneck for a clog. I was told the plumber that they sent no longer works for them. As if it was his problem and not theirs. They said since he is gone nothing they can do about it. Good thing is that he is gone. $800 for installing a drain in a kitchen sink that took less than an hour is too much. Look at your records Apollo, this is correct. Look at the reviews and it is clear tht Apollo charges a lot. Wish that they would have done better work for the price paid.

I needed to have a job done that I could have done myself, but due to recent health issues I just let the Apollo crew (2 people) do the job. I felt that the work they did was ok, but that the price, which averaged $450.00 per hour was exceedingly high. I feel that they are taking advantage of the Pandemic to inflate their prices, and customers want to just get the job done ASAP.with as few people as possible coming and going.

To summarize, I don't recommend these guys on the Boeing Forum.and I don't recommend them here. Always get a quote from the installers at LOWES or HOME DEPOT FIRST, as there pricing will be 75% lower on labor then Apollo. Note: Apollo has turned into more of a sales organization packing each job for maximum commissions, so just go elsewhere.

We called this company, they gave us a bid of $2400 which seemed high - but we needed our plumbing repaired. After the project was complete the bill was close to $4000. We calculated that labor alone was approximately $350 to $400 per hour. When I asked for a detailed invoice I was told, "I don't like paper work". I never received the detailed invoice. I would not use this company again and do not recommend them for anyone else. We feel like we were totally taken advantage of.

Terrible company. Made an appointment for them to come out on Tuesday then the day of appointment they cancel say they need to reschedule due to staffing issues. annoying but okay. Then I made an appointment for Friday to take care of the leak in my celing. They then show up to my house late, take a look at the leak and say it's not something they can fix and then they still charge me the $80 fee just to come out!

I would understand if they did an assessment and still charged me if I decided not to do the work. But to still charge me when you can't even do the work you came out to do? Shame on you! I will tell everyone I know not to use you. To make matters worse now I have to call another company to fix my problem and waste more of my time. thanks for nothing!

Not recommending them at all.we had a problem leak somewhere in the bathroom this guys came in ddnt even find the problem instead caulking our toilet we got charge $250. So my husband called our handyman found the problem told us to call plumber so we did we called them again show him the problem instead telling us needs to tear apart our bath tub which is newly remodeled our bathroom!

Oh boy gave my husband a bad anxiety attack.anyway he ddnt fix the problem again & charge us again I'm not sure how much I think $150. So we called a different plumber Thank God we did he solved the problem & he knows right away what's wrong without tearing apart our bath tub! Apollo Plumbing charge us without solving the problem! What a ripped off!

I used them in past and good experience and thought price was fair for 2 people for 2 hours of job, I called them again for another job. The plumber gave a fixed price bid and said it would be completed in 2 hours. I agreed. The work took one hour to complete for 1 guy and paid 1100$, parts would not cost more then 200$, also he didn't add insulation for the water pipe and said not required, previous pipe had insulation. It's just rip off to charge 800$ labor for 1 person for 1 hour. I will not use them again and please don't go with this type of fixed price policy

Excellent Service of a complicated 300 ft waterline replacement through multiple obstacles. Excellent planning, execution, and communications. #1 on my list. Thanks Tyler and Mark!

It's tough cause I'm in the real estate industry and I've been flipping houses for almost two decades. So my opinion will be filtered through that lens. But to pay 855$ for less then two hours of work and all the guy has to do was unplug a sewer drain? Cmawn! Charged me 300$ bucks to pull and replace my toilet which is ridiculous. Any other day I would have done it myself but I was on my current flip project site and just had to get this done. I guess it is what it is. But no one and I mean NO ONE in the general labor trade iss work 425$ an hour. R

Mark, Geoff, and Tyler were fantastic. They arrived on schedule, made solid recommendations, and were willing to adjust their schedules when I asked (mid-job) to expand the scope of work. I was orginally going to do a partial water line replacement since several contractors were unable/unwilling to do the more risky full line replacement, but Appollo Plumbing found an ingenious (and less risky) way to replace the entire line.

I was so impressed that I also asked them to replace my 12 year old electric water heater with a new heat pump water heater. They did a great job and were very friendly and professional. Appollo Plumbing is officially on my list of reliable, dependable, top-notch professionals to call when I need help.

Apollo is one of the best plumbing companies around and Dan is very knowledgeable. I've had them out three times in the last 7-8 years, each time they performed well. Expect high-end pricing.

Fantastic job on a main water line replacement. It's a competitive world and Tyler met me where I needed to be The job was done a business day later, on time and at budget.

The service was exceptional! From the friendly front office staff to the fully knowledgeable plumber, my experience was top notch. Not only is the problem fixed, but they also took the time to point out other areas of concern and provided a price/timeline to address them.

Matthew came out for emergency service on a newly flipped house. He was able to diagnose with accuracy just by symptoms, verify with objective data, and resolve the issue with a professional and thorough manner. I was quite pleased with the job he did and would recommend him and Apollo Plumbing to anyone else in the area.

I called Apollo for a problem I was having last week and they did the work quickly and competently. The woman who answered the phones was pleasant and friendly and managed to work me into the schedule in a timely manner. I would definitely recommend them and will use them again in the future.

Apollo Plumbing. Taking advantage of seniors and the handicapped! Apollo plumbing charged my father-in-law (Herb) $1,400 to fix a pinhole leak in a pipe in his yard. After showing up their plumber told Herb it will cost him ~$2,000 for them to dig the hole and fix the leaking pipe, but their plumber offered to reduce the price to $800 if the 83-year-old handicapped man (who's had a quadruple bypass) dug the 18" deep hole _himself_.right then and there with a shovel.

As he lives on a fixed income the senior citizen took the shovel and dug the hole! Apollo's plumber then cut a small section of black poly pipe out that had a pinhole leak and repaired it with an inexpensive barbed fitting. Afterwards the 83-year-old filled the hole himself. We called Apollo Plumbing multiple times to dispute the $1,400 charge (not $800 as they told him) for 20 minutes of "work" and they claim this is their "going rate". We called numerous other plumbing companies and they agreed that Apollo Plumbing robbed this handicapped senior citizen.

Phil and Tyler did excellent work. The initial response was fast, master of communications Tyler kept me well informed from start to finish. Phil and Tyler worked hard, kept me looped in on progress and recommendations and left the project site in great condition. Very competitive pricing and value. Definitely recommend these guys.

Chris responded to our house on a Friday night on his way home from another job. He was quick, friendly and did a great job. He even explained to us what had happened - thank you Chris!