Twin Plumbing

I called Scott about replacing my pressure regulator, and he came out the same day to replace it. He did clean work and took time to clean up after he was finished. As an added bonus, he was $275 cheaper than another quote I received!

Scott repaired and replaced (tankless water heater) work done by another plumber that was not up to code. He is a straight shooter and very reliable, knowledgeable. The quality and integrity of his work is well worth paying a little more than the "best bid". We feel safe again and enjoy getting hot water within a few seconds.

I Like to call them the dynamic duo, that is two twin brothers, Jimmy and Dalton. I hired them to come to my home for mold detection. We made an appointment for 5:30 in the afternoon one day, and they were there sharp at 5:30 pm. Both Jimmy and Dalton were dressed in their matching work uniforms, even their caps were matching. Both Jimmy and Dalton were very professional, polite to me and my family, and very courteous.

They performed their work by collecting samples from the areas we suspected had molds behind the drywall, and also in areas damaged by the major rain storm from back in December 2021, according to weather reports and google, to have been the worst rain storm in the history of Los Angeles. After Jimmy and Dalton completed their, they extended an additional courtesy discount on top of the good rate they had already quoted, and we ended up paying the lower amount. My family and I were extremely happy with their work, they did a wonderful job, and we would not hesitate to recommend them to anyone, including friends and family.

My experience with The Twin Home Experts was amazing! They did a great job in our home and were very prompt and professional. It is very obvious that they are experts in mold detection and related water damage inspection. I will refer them to everyone I know.

Twin Plumbing did a leak detection test and found two sources of rain leak in my unit. So lucky they worked on repairing one source of the leak last year and they are extremely professional in every sense. They do everything that they say they are going to do. I couldn't be more happy. They really deliver.

I am skeptical of this business and there are some red flags I should have paid attention to. Red flag 1, they came out to do a rat inspection and didn't inspect, just sold me on there $1500 smoke test. Red flag 2, amazing youtube videos about rat removal with state of the art equipment, which I didn't see when working on my house. Red flag 3, they couldn't find the correct area and made 3 large incisions in my drywall with no luck even after the smoke test.

Red flag 4, they still did not diagnose the opening and now I have to patch all my drywall cutouts. We later found the problem with me pinpointing the problem area and having to call them back to come out. I would stay away from this company and there fancy youtube rats/smoke test upselling.

Quick response and friendly. Second time I've used them and both times Scott provided excellent service and fair pricing. I found his trustworthy and knowledgeable. Highly recommend.

We had a backed up washer drainage pipe that was overflowing from the washer box - a rather new development. Scrambled to find a plumber who could address this as quickly as possible and recalled Edward's handiwork and excellent customer service from a previous job. I called Twin Plumbing in the AM, left a voicemail, and the owner, Scott, promptly responded.

I asked if he could accommodate a small window of time I had, between 12:30 and 2 PM. Despite having his busy schedule he made it happen and got the job done. Problem solved! Scott was thorough and he took the time to QA his work, to make sure everything ran smoothly afterwards. I trust Scott and Twin Plumbing with all my family's plumbing needs. He's a lifelong San Diegan, former resident of our neighborhood (i.e., 4S RANCH & DEL SUR), and dependable, experienced, knowledgeable, professional, skilled, and trustworthy! If you're looking for no-nonsense integrity call Twin Plumbing. You won't be disappointed!

Second time booking Twin Home Experts, Elmer always find ways to accommodate my urgent needs to test for mold. Definitely recommend this company for any air quality testing, their reports confirmed an allergy that my daughter developed to mold. Service:Mould inspection

Plumbing issues suck! I noticed water spots from the ceiling of my garage (live in a townhome with neighbors above it), sent out requests through Yelp and Scott responded right away. He first tried to help me over the phone, after a brief discussion he was over within an hour. The leak ended up coming from the most obscure spot, really have no clue how he found it so quickly but was thankful for his expertise and diligence.

Not only did he help solve that issue, but put me in contact with an incredible restoration company that cleaned everything up after he fixed the leak. Bottom line, incredibly responsive, easy to work with, thorough and diligent. Hopefully don't have to use his services again, but he'll be the first I call if needed.

4S Ranch area Scott showed up to "clean-up" after previous plumber. Readily identified the problem with a tub spout leak. Replaced the pipe, spout fixture, and overflow drain cover. Also added the finishing touches to previously "completed" job by the other company. Honest, to the point work. Also recommended alternatives to water treatment to help prevent future pipe issues.

Twin Plumbing came and went expeditiously. Repaired area blends in with outdoor landscape. Cost of new sod was saved. Overall repair cost was reasonable. Customer service/communication was great. We called with an emergency. Someone was dispatched same day to assess our problem. Work was completed the next day, and confirmation of work completion occurred the day after.

We worked with Edward. He was courteous, punctual, knowledgeable, answered all my questions (I had a lot of questions), and ensured all my concerns were addressed prior to departure. Would use them again

Unacceptable service with deceiving owner who failed to explain requirements for the appt!

Scott was very responsive and professional, he was able to come to our home within 24 hours of speaking to me. He came out and did a thorough inspection of the two areas where we had potential plumbing concerns. He was able to check for moisture or any other leak indicators and ease our concerns. We are fortunate in that we didn't need to have any extensive repairs done, but I'm glad to know I can call Scott in the future if something more significant does arise.

Dalton we truly appreciate your honest advice. Thanks to you we saved considerable amount. We were told by four other company reps that our home is full of mold and water damage and no way out than to remove the walls and get it clean. and to do that will have to move out. When Dalton inspects the home, he showed us that it was not the case, his recommendation was that we have miner issues and can be fixed in a day for few hundred dollars. He was very knowledgeable he knows his subject very well. If there is any company, I will recommend it will be Twin Home Experts and Dalton. Once again Thank you.

Critical:Quality, Value Bought the mold removal. I paid $64.95 with shipping. It s no better than a gallon of bleach (Clorox). I paid 12x's more, than I could of with bleach. Twins product smells and looks like bleach. Save your money people! One unhappy customer.,,,

I honestly haven't looked for another company because they have always delivered professionalism and responsiveness! Unfortunately we haven't had much good luck with rentals! Luckily I can count on them. Elmer made sure i got the right price and the specialist Mark k who got sent for test was very informative. I would DEFINITELY RECOMMEND THEM! THANKS GUYS!

Scott is the very best! He's been to our home a few times for various leaks and always does a fantastic job. He's thorough, responsive, knowledgeable and dependable. We wouldn't trust anyone else. Thanks Scott!

When contacting Twin Home, Yaquelin was so friendly and accommodating in getting me scheduled immediately. Our technician Ben arrived on time and was professional and meticulous in his assessment of our property. I would definitely recommend! Service:Mould inspection

Kudos to Scott for spotting a problem with our water heater that had gone unnoticed by 3 previous plumbers! He also helped replaced a bathroom faucet. He was knowledgeable, thorough, honest, friendly, and patient as he answered my questions. His pricing was fair and competitive. After other companies had disappointed with the quality of work and attitude, it's refreshing and heartening to work with individuals like Scott! Scott suggested Hosford Plumbing to further evaluate, and I'm grateful for this. Thanks so much, Scott! Enthusiastically recommend!

Thank you Edward for coming out on a Saturday to fix my leaking toilet and garbage disposal. Wonderful service, very polite, and incredibly knowledgeable. Highly recommend!

Edward Warner did an outstanding job today. Knowledgeable and thorough. A pleasure having him in my home. Thank you Edward!

Awesome customer service, response time and knowledge. I contacted them and they send someone out within 30 minutes. I will definitely be using them again.

Twin Homes Experts helped repair our water damage, mold remediation and left our house mold-free and paint ready. They were incredibly quick and efficient in completing the job. They even helped with an additional project in our garage while they were completing the mold remediation work. They are a high quality, trustworthy, full service operation and very connected throughout the home repair industry. I would highly recommend Jim and his team to anyone in the LA area!

Showed up promptly; worked professionally; priced fairly; didn't try to up-sell me; left the house tidy. I would use them again and recommend them to my friends.

Scott did an outstanding job in fixing our out of wack plumbing. Let me tell you something about the construction in 4S Ranch community- the builders are either sh!tty people or highly incompetent. Just about every home had problems that go back to construction. My neighbor's water pressure use to be low. Come to find out there were rocks inside the plumbing.

There are plenty of other weird issues in this hamlet that Scott knows about. However, there ain't enough time to go through everything and my thumbs are getting cramped. Our particular issues were switched water lines in my kids' bathroom. Have you ever had boiling water in your toilet? What da hell? Scott investigated the problem and explained it all to me.

I was eager to get this weirdness corrected. Scott and his assistant made the repair without knocking out any drywall (issue was located in the ceiling/attic). He also repaired the toilet (hot water damaged the flushing mechanism). The kids' toilet is no longer a steaming butt sauna. That's the end of that nightmare. My hot water heater was nearing the end of its life span, so I had Scott replace that as well.

These things were supposed to be sitting on a pan to catch any leaks or drips. The old water heater had no such thing. We got a new one with a drip pan like it's supposed to be. I highly recommend Twin Plumbing for all ye plumbing needs. It was all good quality work and parts provided when needed. Scott makes sure you know exactly what's going on and what he needed to do to make your home function normally. The humble abode is free of hot water issues and a boiling toilet. Thanks to Twin Plumbing.

Josh did a fantastic job on my new shower surround, and I will definitely be recommending Twin Home Experts to friends and family for any bathroom remodeling projects. Josh provided excellent customer service and was great to work with. He checked in with me regularly on the details of the project to ensure it was done exactly how I wanted, and even referred me to additional contractors for some related work.

Twin Home Experts also did a great job with some significant mold remediation and got the project done quickly. Their pricing was very competitive, the customer service was great, and the work was excellent!

This is a follow-up to my review below from two years ago. A year after installation, our shower sliding door developed a problem - the glass warped, and it dragged when trying to close. This was a manufacturer's defect - not an installation problem. I contacted Dave & he called the manufacturer who refused to honor the warranty. Dave stepped up and covered the cost himself to install a replacement door.

It took some time to get the manufacturer to send the new door, but eventually it arrived, and was installed by a handyman, again at Twin Home Expert's expense. I truly appreciate Dave's attitude and willingness to address our concerns, well after the original installation. He is a stand-up guy! Many thanks. We have a Palm Desert vacation home that needed an updated shower.

We wanted a built-in seat along with a sturdy grab bar. Dave initially came out & measured all the specs. He was very cordial and helpful - no sales pressure. His team coordinated on timing, as we were not always available. The installation went great - all done in one day, as promised. They came back for a second visit to install lighting, and that went great as well. My wife and I are both very happy. A real pleasure to work with Twin Home Experts. I would use them again for sure!

Great company, very responsive and extremely helpful. Took care of our Guest Bathroom water problem in short order. Answered all questions, always showed up on time, and prices are very reasonable. Email professional quote and invoices. Was willing to leave their drying equipment for a little longer while we worked with home insurance - no extra charge.

Also helped us with not destroying the entire bathroom. They took their time and now we have a much easier repair. Very happy with Jimmy and his crew. Would absolutely use Twin Home Experts again.

Scott was punctual, professional and friendly. He did a wonderful, clean job installing our Phyn automatic water shut off valve and was kind enough to share a couple of tips on maintaining our tankless water heater. We will happily recommend Twin Plumbing to anyone in need of a great plumber.

I didn't actually have Twin Plumbing come over to my residence because Scott was able to help me over the phone with the issue I was observing. It was clear to me that he was motivated to help me solve my problem, rather than making a sale or setting up a service call. I will contact Twin Plumbing next time I need help.

I had just moved into my condo and wanted to get some repairs done that were noted on inspection. I had reached out to Scott inquiring and hoping to set up an appt. to come out to my place at a later time. He responded very quickly and actually ended up coming out that same day which was awesome! He was very informative and explained all that needed to be done.

He worked efficiently and was so good at being honest with me. I appreciated that a lot! I have a few more things that I would like to get done. So he helped me measure and figure out what would work best with my space. I will definitely be saving him to my contacts and be using him again when I am ready! Thank you for a great service and reasonable pricing!

First time customer, & will be a returning one from now on. We had a leak under a bathroom sink, had to turn off the water for a few hours, & called several plumbers. Only got voicemails, until we called Twin Plumbing. Thankful Scott answered & said he could come & fix our problem. He took care of the leak in a very short time. He noticed we didn't have a pressure regulator outside on the mail water pipe & recommended one.

He had what he needed in his truck, put one on, & set the pressure. Scott is a man with a lot of knowledge as we asked him many questions & his answers were all spot on. We found him to be very helpful, & caring about his customers & work. Thank you Scott for coming yesterday. A & M

We had a flood in our kitchen and Twin Plumbing responded quickly. We had to deal with insurance and they were a great help. After the flood I had them replace some of our older plumbing. Just recently they found the source of a water leak at my mother-in-law's house. I called and they were there in less than 20 minutes with a quick diagnosis. Top notch service all the way around.

Very happy with the response time and quality of work! Scott was professional and knowledgeable. Woke up early to find a water leak behind the wall in my bathroom. I called several plumbers before normal business hours, and Twin Plumbing was the first to call back. Scott made sure I had turned the water off, and said he could be to my house by 2pm.

He actually showed up about 12:30 which was great. Went right to work diagnosing the issue and locating the damaged pipe. Minimal demo to my wall, which I appreciated. Reasonable price, especially for "emergency" work. Also diagnosed a problem with my pressure regulator, which I will have him return to fix. I will call Twin Plumbing for any future plumbing issues - highly recommend!

I reached out because I was instructed by a pair of delivery men that I needed to replace my gas and water valves before they could install a new laundry unit. I received an incredibly fast response and a reasonable quote for both valves. He came out within the hour and within another hour he was completed. On top of that he informed me that there was actually nothing wrong with the gas valve and that the delivery people likely just hadn't seen one like that before and showed me how to prove to them it was fully functional.

He knew I had not even looked at the valve before he came out I just took the delivery guys word for it and still went out of his way to inform me I didn't need to spend the money on the gas valve, which I really appreciate. His final quote did not change for the valve that I did need as well which I really appreciated. I would highly recommend this company to anyone that asks.

Your plumbing company is great. I always call you (Twin Plumbing Poway) when I have problems with my home or rental properties. In fact, I've listed Twin Plumbing Poway in my Homeowners Association bulletin as the plumbing company to call for honest, reliable plumbers and good prices.

Scott was wonderful. He went out of his way to be nice and to take care of all my problems. He was so conscientious and careful but he still worked very quickly and moved from one problem to the next very efficiently. I don't usually call companies to give compliments but he really was very good. By the time he left, I felt like we were good friends.

I want to thank you for the very fast, professional, and knowledgeable response to my very, very, leaky water heater. Your company is the one I will leave as a recommendation for the next owners of my home. I also gave your company's name to our realtor. Thank you again for a very fast response and a professionally finished job.

This note is both an apology and a thank you. I am so sorry I was late getting to my home to meet your plumber, but even after Miguel waited 45 minutes for me he was helpful, friendly, and very professional. I am appreciative for his good plumbing, excellent customer service and representation of your company. I will always use you for my plumbing and I will refer you too!

I want to let you know what a great help Twin Plumbing Poway was. They took a lot of time to explain what they were doing and why they were doing it. They did a great job and I felt like I had made new friends when they were done. It's hard to find help like that these days. I will be calling them again for other work soon.