Hays Cooling & Heating

I can't say enough positive things about Hays. Everyone who has helped us over the years has been very easy to work with and helpful. Today, our A/C went out, and within a couple of hours, Hays arrived to address the issue. Their technician, Roger, was incredibly nice and helpful. He fixed the problem quickly and cool air is once again blissfully swirling through the house. Roger provided exceptional service, and I heartily recommend him (and others at Hays). Many thanks to Hays.

For the past 4 years, Hays has serviced the AC at my home. The AC Techs have always done well. However, today the Tech named Ideal went beyond my usual expectation of a job well done. He did a great job. He explained some aspects regarding the AC system and a membership which I enrolled. Ideal was the ideal AC Tech. I hope he continues the fantastic service provided. With such a great employee representing Hays, I will continue using Hays for the AC service. Thank you Mr. Ideal.

I've used Hays a few times now and they're always very responsive, professional and get the job done! Process each time has been quick and easy. My tech Brent was great, I appreciated his knowledge and professionalism. I will continue to use Hays when needed! Service: Garbage disposal repair

From the women who work the phones to the gentleman (Austen) who did the maintenance, the Hays personnel are excellent. Clean, knowledgeable, on-time--all in all, very professional. They were recommended by my neighbor, who was very satisfied. My experience wa a very positive one as well. I will definitely try them for plumbing and hope their plumbers are as good as the A.C. person was.

The Hays tech, Ideal showed up on time and what a great employee. He checked the attic, the heating and cooling registry and then the outside pump. He was efficient and friendly. All our questions were answered and the service was great. I hope to get him When we get another check up.

Dual AC replacement with Trane equipment, Hay's came highly recommended by our neighbor who had theirs done the year before. I was pleased with the sales quote, and the install crew was polite, efficient, and cleaned up after themselves. Quality control inspection a few days later identified no issues with the new install. I would highly recommend Hay's for a full AC replacement. in Phoenix.

I've been a long time customer of Hays because they always arrive on-time, provide a wonderful service experience, and keep the costs reasonable to the work effort required. Jason B., on the plumbing side of the business, is our go-to resource for everything related to water, sewer, and gas systems in our house - he's incredibly kind while also getting things done right the first time. I'd highly recommend Hays for your plumbing needs.

Matt Macias was professional, courteous, on time, knowledgeable and helpful during our maintenance checkup 3/24/22. We are very happy with Hays Cooling & Heating. All the techs and office personnel have been very helpful. We highly recommend Hays. Service: HVAC system maintenance

We LOVE Hays. They have excellent service and are always available. We bought our Trane Heat Pump from therm. To keep our unit working correctly we have two preventative maintenance services a year at a VERY reasonable cost. Recently when we thought we had an issue, Tech Richard Rustin came out and did an extensive look to see if the concerns we had about recent unit behaviors was typical or a problem. Everything was fine, but Richards due diligence was amazing.

Critical: Value They charge two times as much as Spectrum Mechanical for the exact same service and materials.

Really expensive. Had them swap out a toilet. I provided the toilet which came with it's own donut, so no extra parts were needed. It was about a 20 minute, straight forward job and the charge was over $300.00. The technician did a good job and was very professional. So a five for their worker and a 1 for the pricing. Service: Installation

Little Brent was awesome while he was out getting supplies to do the job his helper got a few things out of the garage got into his work truck and left without saying anything our garage door was open. Little Brent came back with supplies and did not realize his helper had left but he completed the job with the help of another contractor that was here to give us a quote he was awesome and we appreciate what he did mostly by himself

The water pressure into my house was extremely high. Two drip system valves had burst alerting me to the problem. I called Hays late wednesday and they had their technician at my house 8AM thursday. The job was handled by an extremely professional. He finished the job in 2hours. They restored my peace of mind.

Charlie and Matt were fabulous to work with! They both took the time to answer my questions and explain the process of servicing my AC unit. I appreciate them and will definitely call them back for a pre-summer service. Thanks fellas! Much appreciated! Service: HVAC maintenance

From the moment I called to schedule them, Hay's proved why they had so many 5 star reviews. Getting someone to repair an A/C in Phoenix is next to impossible and they showed up same day. The techs, Matt and Charlie, came out and diagnosed my issue within 30 minutes. They then drove 50 miles EACH WAY to get the part I needed to come back and install it. I've already given their information to 2 people I know. Really phenomenal work.

Not an accident these guys have almost 5 stars with 886 reviews! Ask for Richard: knowledgeable, professional, honest. Some of the best customer service I've had in my life!

We were referred to Hays by Canyon State A/C. Charlie responded promptly and quickly diagnosed the problem. We decided to replace the whole unit and Charlie got it up and running pending the replacement. Mike arrived a day later and analyzed the installation requirements. This was a rooftop (3rd floor) installation and required use of a crane. A few days later, the installation crew arrived promptly and quickly and efficiently completed the installation.

The old unit and all debris was removed. The Hays team outperformed our expectations and were courteous and professional during the entire process. Hays price was very competitive and we will assuredly use them for any future needs.

If you are in need of a company that operates with high integrity and customer support and care this company is just outstanding. I have used them for over a year for general maintenance and this year the installation of a new AC unit, all went exactly as planned and scheduled. The office staff is so helpful and makes sure with each call that any needs are cheerfully met.

All the technicians I have been in contact with were so respectful and courteous. Friendly and always willing to help me with understanding any issue. Bill S. helped me work out all financial aspects and let me know he was on call for any future questions. It is so important to me to be able to believe in and trust a company that I invite into my home and to be willing to have them work in my home.

I just want them to know how grateful I am to them for their hard work and wonderful customer care. Thank you for bearing the Arizona heat and all the while keeping a smile on your face. You are all appreciated. Big hugs to everyone.

Hays replaced my HVAC system, water heater, and installed Flow Tech water management technology and new smart thermostats. They came out for my membership maintenance plan a few months later and fine tuned all the systems. Unfortunately, the original thermostats they installed would not connect to the internet, so their technician Kevin removed and replaced them with better quality thermostats, and they connected to the internet with no problem. Hays' customer service is exceptional and they went above and beyond to make everything the best quality and best option for me. Also, the different technicians who I met spoke very well of the company and their satisfaction as an employee. That speaks volumes to me about a company. I recommend them highly.

Hays Cooling and Heating is a fantastic family owned business. We have been using them for years and will never go anywhere else. It's hard to find the level of honesty and integrity they have nowadays. You really are the best air conditioning company in Arizona!

Chris Hays is a hero in my book because he fought the home warranty people to get me what I needed instead of throwing money down a rat hole with repairs. This was back in 2006. Hays Heating and Cooling is the best, as far as I'm concerned. They've always been there when I needed them and did the job.

Just a check-up this time, but they arrived early and worked quickly. The entire experience with this company has been outstanding, from the purchase of the new unit last year until now. Great prices and great people; I highly recommend them!

Seriously Awesome Really had a terrific experience working with this company and would recommend them to anyone. What stood out was the GREAT communication I received from everyone I came in contact with

A/C not cooling on Saturday Night, called Hays Sunday Morning and Travis arrived within an hour. A/C was fixed and we had cool air again. Travis was knowledgeable and efficient. As part of their annual service plan, we paid a fair price and have the comfort of knowing they will come quickly when we need them. This was a great experience with Hays Cooling and Heating!