Master Clean USA

They were outstanding. My daughter has 3 large dogs and tons of dog hair. The team came in and transformed the house in a few hours. It would have takes us days to do the same. I would Master Clean again.

Master Clean crew is amazing, they are professional and very thorough. I love it.

Great service with reasonable price. Also has timely response through email and text.

Master Clean does a great job and always has our apartments in perfect condition for our new residents moving in! They are very responsive and quick to deliver. I would recommend them for any cleaning project large or small.

The crew does a beautiful job cleaning my home. They are quick and efficient and my house just sparkles when they are done. We had cleaned our own home for years, but the time and energy it took was not worth it. Master Clean USA does a fabulous job and I highly recommend trying them out for your next house cleaning.

If you had not written me, I intended to write you tomorrow or next day. I was delighted! In the past, cleaning ladies have done what I have asked, no more. But your ladies went above and beyond. The kitchen and baths were spotless. Plus, the extras that I noticed.

This company is OUTSTANDING! I highly recommend them as we have been using them for years!

Best experience with house cleaners I have ever had. My house was cleaned in areas it has never been cleaned since it was new. The crew were great to work with. So appreciate everything they did

Top notch professional service. The only company I will trust to clean my elderly parent's home. They strive for 110% satisfaction, every time. Office staff goes above and beyond!

I wanted to let you know how much I appreciate you coming over personally and taking care of the floors. They turned out great and look wonderful. We really appreciate the personal touch. It speaks highly of both your personal and Company business philosophy.

This was back at the beginning of the year. My parents were coming to stay with me last minute, so I called about half a dozen cleaning services and Master Clean USA was the first one to respond. Their quote was a little high for a basic-level cleaning of what was essentially a studio apartment, but I needed it done quickly so I booked them. They were a bit late, which was annoying since I took my lunch break to let them in. Still, I understand people run late and it wasn't too much of a bother.

My real problem was with the fact that my place still wasn't clean when they left. I have hardwood floors, and it just looked like the dust bunnies had been moved around a bit. The area under the kitchen table was only swiped at -- you could still see the lines where the Swiffer had taken a pass through the dust. It didn't seem like any chairs had been moved.

I had asked them to pay particular attention to the dust and dust bunnies. Nothing was dusted. The coffee table was still dusty on top. ON TOP. I don't know what they were doing in there the whole time. (I am not a neatnik by a long shot, so please don't think I'm being overly OCD about the dust. It was obvious and everywhere.) I had to go back and clean everything after they left. Hiring Master Clean USA was supposed to check something off my to-do list and make my life easier, but instead my wallet was $150 lighter and I had quite a bit of stressed-out last-minute cleaning to do before my guests showed up.

I called them to complain, and the woman on the other end of the line offered to send the team back to finish the job, but since I was in a time crunch I had already finished their sloppy cleaning job myself. I asked for a refund -- even just a partial refund -- but their rep declined and instead told me I could get a discount on my next cleaning job through them.

I didn't ask for details at the time because I was so upset and figured I'd never call them again. When I needed a move-out cleaner last month, I did my price shopping way ahead of time. Just for the hell of it, I thought I'd call Master Clean USA since they owed me a discount and see what their reduced quote would be. I called and explained that I had used them before with unsatisfactory results but wanted to see if they'd honor their promise to do the next job at a discount.

Their rep sounded very apologetic, thanked me for giving them a second chance, took my info to see how much of a discount they could give me, and never called back. It's been a week now. No matter -- I used Rosie's Cleaning instead and they were fantastic.

I got the team from MasterClean as a birthday gift and they were very professional and knew the difference between laminate and hardwood flooring and the correct products to use. I am very impressed with their work and would hire them again in a minute.

We were so impressed by the service we received, we would like to extend super compliments to the cleaning staff. The attention to detail, was impressive. I will gladly use this service again. Thank you.

Wonderful service and the whole team has been so great to work with. One of our floors still had some dirt and without hesitation, they offered to have someone come right away to fix it. Service doesn't get any better than that. Love the little touches too. Recommended them to anyone who asks.

I could not be happier. The house looks and feels really clean. I would love to have your service every other week. I now understand the rave reviews.

I have used Master Clean for general cleaning of my home and my office building. They always do a great job. Recently a homeless person made a serious mess at our building which required a professional service. I contacted Master Clean and Jessica and Brandee had someone out to the site within two hours. He did a perfect job with a nasty mess. I highly recommend this company.

It went very well, thank you so much! My husband and I keep finding more stuff that they cleaned that we didn't even realize could or would be cleaned. I'm sure our vaulted ceilings through the ladies for a loop (the ceilings are really tall) but they did a great job washing down all the walls anyway. Thanks very much, we will definitely be referring you guys some future business.

A CELEBRATION of MEDIOCRITY! You think you're getting something you'd rather not do yourself? Guess what? You will do it yourself when you discover what didn't happen. I had a $$$$ construction site cleanup = beyond lackluster. Why did I think they'd really clean out the drawers? Remember the light fixture? Investigate old fly poop on the window sills?

Because technically, that could involve scrubbing and the topic heading may have been dusting. Which they did a poor job of: at $40 per worker per hour, get your own people and bring the supplies and stand there to make sure it's getting done to your satisfaction. Because this situation was a commitment to mediocrity, wait no, it was raising mediocrity to an ART FORM! Disappointment made real.

Was not pleased with the job these cleaners did at my place. Granted I used the Santa Barbara Axxess card for the discount so sometimes service is on par with the pay right? Well I had asked explicitly for the focus of the two hours to be concentrated on the bathroom and kitchen as these were the problem areas. They were clean when they were finished but definitely not more than my average Sunday cleaning could have done.

Then the manager emailed me saying the three cleaners had to take more time than expected because of the kitchen and bathroom so they had to charge me MORE than the highest quote they had given me. I should have stayed home to make sure they got the areas that I requested done in the first place.

I needed my apartment cleaned and these people took care of it, doing a thorough job so I can focus on work and school. I absolutely love coming home to a clean apartment. Makes all the difference in your week and I will be contacting them again.

I can't say enough about the awesome service I have received from Master Clean. I am a vacation rental owner and Master Clean is my go to cleaners for all my needs, which is usually once or twice a week. They have never let me down. My guests continually comment on how fresh and clean the home is when they arrive. Unfortunately, on one occasion I neglected to schedule a cleaning and had guests arrive at our home to find beds unmade, dirty linens, etc. (my worst nightmare).

Master Clean came to my rescue by calling in staff and providing an evening clean up while my guests went to dinner, totally saving my reputation! Jessica and her sister Brandee are professional, efficient, and so easy to work with. I can't imagine using any other service!

Very impressive. The place was spotless and even sparkled with the reflection from some angles. I would definitely recommend this to anyone who enjoys living in a clean home. :