Showalter Roofing

We had an issue with repair work that had been done previously. Dan and Justin showed up on time and were very professional. They took care of the issue and pointed out a couple of other issues with caulking around windows, they did not do our windows. Yet they took care of it for us, going above and beyond. This is what separates Showalter from there competition.

I want to thank Justin and Dan for doing an outstanding job in the heat yesterday. Justin replaced some old rotted wood around the garage door on Monday and then Tuesday both Justin and Dan replaced some damage siding. The weather on Tuesday was hot and humid. Both guys were very professional and would recommend your company to other family members. Thank you Justin and Dan!

I paid Showalter top dollar for a 5 job. I asked for upgrades because I wanted the roof to last and avoid any problems. After a big rain water started coming through the kitchen ceiling. I called them and they sent a man out to fix the leak. He told me his job was to fix the roofing crews mistakes. I asked him about my ceiling and wood floor damage.

He told me to contact the office which I did. They took my information and said that they would get back to me. That never happened. Now I have a saging ceiling and a damaged wood floor. I think they took advantage of me because I'm a senior citizen.

Very responsive, on time, explained everything, material installed was same as quoted, done in one day, took care not to damage landscaping, cleaned up completely when finished. Roof looks great. Services: Roof damage repair, Roof inspection, Roof installation, Roof repair, Attic venting, Attic venting repairs, Attic venting installation

I had Showalter come out and quote/estimate moving bathroom fan exhaust, remove old attic fan and install new attic fan, and install soffit baffles and push insulation back to baffles. I was told they were out 2-3 weeks. I signed the agreement and it took 3 phone calls to get scheduled over a month later. Estimated 3/22/22 scheduled 4/2/22 work completed 5/4/22.

As expected it took about most of the day for the work and the installer was polite. When the installer left there was no walk though and I didn't receive the old fan nor the packaging/box for the new fan that was mounted. Upon inspection there were baffles that were falling down and the junction box for the attic fan was left open with exposed wires hanging out, along with the thermometer/humidistat for the new fan were just hanging and the insulation wasn't pushed back up to the baffles as it was quoted. Also, at no point was the power turned off to disconnect the old fan.

When I called the person that came out to quote the job I got no answer. I sent pictures of the issues to the person that sent me the invoice and copied the estimator. At that point I received a phone call from the supervisor (who came out around noon during the installation to help the installer), I expressed my concerns and was told that they are not electricians and they couldn't fully install my attic fan.

But yet, they disconnected the old fan that had a live run of power and didn't even kill the power. On Thursday I called the main office to speak to a Manager at that point and I still haven't received a call back.

The roof of our house had been leaking to the point that the drywall began too sag. in 2021 we had a difficult time in obtaining a quote from several different roofing companies until my wife found Showalter roofing on next-door.com. Andy the sales manager immediately scheduled a visit and analyzed the problem/requirements etc. to include replacement of our chimney (the house was built in 1925). Andy was great to work with and provided detailed explanation on the material, the labor and the process.

Poor weather at the end of 2021 prevented them from proceeding with the work, which we knew would happen. Kristen, however kept in contact with us via email and phone and was extremely helpful in scheduling the chimney repair (peter), the material delivery and finally the replacement of the roof. Kristen was wonderful to work with. Peter the mason replaced the chimney and sang from the roof top, providing picture of the finished work, which included new brick and a screen rain cap for the outlet (our old chimney did not have one).

On the day of the roof replacement the crew showed up promptly to include the Manager Mariusz. Before speaking with us he had noticed the drip edge color did not match our our current color for the soffit (almond) and immediately went and got a box to match confirming with us before installation. Mariusz was very personable and professional, like Andy he explained the process and dealt with a particularly nosey and unpleasant neighbor of ours instructing his crew to be mindful where they placed their materials and equipment.

My wife and I are VERY impressed with Showalter Roofing, the team was very professional and knowledgeable; not once did we feel there was any "salesmanship" in the process. They were very honest and we feel whole heartedly wanted to get the job done right. Andy, Kristen, Peter, Mariusz and the roofing crew were all very impressive. Than you all!

Showalter did our roof 10 years ago and it is still in great condition. Even better - when I called their office to get the date of the work for when we list our house, they looked up the information in their archives and got back to me within 30 minutes. I really appreciate the great customer service. Service: Roof installation

We were happy with the service Showalter provided. The new roof looks great. They have been responsive to emails, texts and calls. The installers were professional and took time to show us the roof after they finished to be sure we were happy. The area was cleaned very well after the replaced the roof also. Would recommend! Services: Roof installation, Roof repair for storm & wind damage

Received an invoice for $416 (for 3 man hours of work) to install one shingle. Did not receive an estimate prior to work being completed; just the invoice after the job was done. How do you justify 3 man hours of work to install one shingle?

From start to finish we were very happy with Showalter. We had eight different roofing companies come out to provide estimates and Patrick with Showalter was by far the most responsive and most professional salesperson. He wasn't pushy and answered all of our questions appropriately. Mario and his team did a great job with the install and clean up. Overall, we are very happy with final product and would easily recommend Showalter to anyone.

I can't tell you how pleased we are with their service, response and professionalism.

They are a very professional company, their employees are very well trained, they are a family business and they stand behind their work.

We had a skylight blow off our roof in the middle of the night in a rain/ice storm in February. They had our opening secured with a weather barrier by 9 AM the next morning and installed skylights at a reasonable price when the weather was better.

Showalter recently installed a flat roof on a portion of our home and I was very happy with the level of service I received. They were very transparent about everything. The finished product exceeded our expectations and we love our new roof.

Great Company. These guys really saved me when my commercial roof began to have some problems. They were able to come out and look at the problem the same day and had a crew begin work that same week!