Rated 5 / 5 from 15 reviews
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Reliable Residential Roofing Reliable Residential Guttering and Roofing was started in 1979 by Harold G Robinson and John W. Link. Harold had worked several years for Deeringer & Sons Roofing when he and Mr. Link ventured out on their own. Reliable started out mostly in residential guttering and shingle roofing. As the years passed by, Reliable began to do more commercial jobs in addition to the residential roofing.

The company began to grow and in 1992 the company split into two different organizations. Harold Robinson kept the Reliable Residential Guttering and Roofing name and Mr. Link developed Reliable Roofing - Commercial.
Business details
  • Year established: 1979
Services
Flashing Repair
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Have you ever had to sweep bat droppings out of your attic, or spent a summer struggling with wasps that you just can't seem to kill at the source? These are just a couple of problems from neglecting flashing repair. Bad or weak flashing seems a little problem when you first see it. The consequences of ignoring it have cost some homeowners their entire house.
Roof Replacement
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Roofing materials are designed to withstand a lot of wear and tear, but eventually they will need to be replaced. Leaks, missing shingles and curling flashing puts your home and its contents at risk. When you find yourself in need of roof replacement, Reliable Residential Roofing is the only name you need to know.
Gutter Repair
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Most people assume that if the roof is leaking, there must be a hole in the roof. This is not necessarily true, however. If your gutter system is not working properly, this can cause water to buildup and get underneath the roof. So, there might not be any visible damage to the roof, but the drip, drip, drip of water or the water stain on the ceiling proves otherwise.
Repair
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Every new season brings new challenges to the roof of your home. The fall and winter brings freezing temperatures and ice while the spring and summer bring high winds and turbulent storms. The roof of your home is designed to protect the other parts of the structure. Once in awhile the roof has trouble handling the elements and it will need a little roof repair.
New Roofing
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The roof of your home is the first thing people see when they drive up to your property. It can also be the deciding factor of whether or not you sell your home or watch it sit on the market. Putting a new roof on your home does several things like making it look better and protecting your investment from the harmful elements of weather.
Reviews (15)
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Jean Fry
May 04, 2022
I have used this company's services for two repairs. The first was a leaky roof in our sunroom and they recently fixed our rotting soffits. When I got multiple quotes from several companies for the leak, Reliable was literally the only company that proposed an affordable fix for the leak instead of some super expensive alternative. One other company wanted to replace the whole roof.

One wanted to replace the sky light, which may not have fixed the leak. Reliable fixed the leak over a year ago, and we have had a dry sunroom ever since. The only downsides are that when you accept the job, you are added to their repair list and it will take several weeks for them to complete the job. If it's more of an emergency, they may treat it differently, but both of my repairs look a while to complete.

As far as I know, they don't have any means to pay electronically, which is inconvenient. Nonetheless, they have done good work for us at a reasonable price. When the roof does actually need to be replaced, we will surely have them do it!
All Rite
Feb 19, 2022
Great quality at a reasonable price. Nothing but great things to say about our experience with Reliable. As a local, small business we want to partner with and support other local businesses. Services: Gutter repairs, Gutter installation
Tim B.
Jan 14, 2022
I had a 10 minute job to get a shingle out of a gutter on a two story house. The shingle was identified during the house inspection and had to be removed ASAP in order for my son to close on the sale of the house. I called a few companies and no one was willing to help.except Reliable. They came over, removed the shingle and did so at no cost. My kind of company! I will call them back if me or my family/friends need anything roofing.
Kathy Mitchell
Aug 11, 2021
Would highly recommend Reliable Residential roofing. They did an awesome job putting our roof on. They were there early.got the job done and cleaned everything up beautifully. The crew was friendly. service was great and would like to tell them how thankful we are and how much we appreciate a job well done. Thanks to all for excellent work
Carmen Covert
Mar 31, 2021
Reliable Roofing is responsive with very competive quotes & professional recommendations. Both Nick Parker & Tony stay on top of the project. They are attentive to any concerns & walk you through the job! Florio is excellent managing his team & I am happy to say I do not have any concerns about their workmanship & completed job. I recommend get quotes & going with a company that has been in this specific business because of their expertise. Heads above the five others I received quotes from! I highly recommend them for roofing replacement and repairs! Check out my before and after picture & the incredible job on my flat shed roof!
Essi Zimm
Feb 28, 2021
We used this company to install half round gutters, and new fascia boards on our historic home, as well as fixing an existing rafter that had rotted. Firstly they have very competitive pricing, with how bloated some of the larger roofing companies have gotten lately, it was refreshing to see some honest numbers. Secondly, they also are willing to help on smaller custom projects. Thirdly, the installers were GREAT, they were knowledgable and timely, but more than anything they ASKED QUESTIONS to ensure they did what we wanted.

I cannot tell you how many people in this town do not do this. So we greatly appreciated the open communication on site. Lastly, I will end this on a caveat that communication with the main office needs working on, which seems quite uninformed on projects in the office (who doesn't know scheduling?) I cant rightly blame them as the company seems to have set itself up to giving selective information to certain people, which can lead to a microcosmic view of a project that goes through many different hands doing their small part, this can quite frankly lead to mistakes and miscommunication (which almost happened on ours).

So as long as you are clear with your contractural needs, and you stay on top of them, the guys actually doing the work in the field seem hardworking and communicative enough to get it done. In the end we would definitely recommend them.
Jody Smith
Feb 05, 2020
Reliable Residential Roofing recently replaced my roof. Work was done in one day. Immaculate clean up afterwards. Vice President personally came to inspect the work, and found no problems. Price was very reasonable and work crew was courteous and diligent. Love my new roof. I highly recommend Reliable Residential Roofing for their quality of work and follow up.
Bill McAtee
Nov 04, 2019
RRR just completed my third roofing contract with them. It gets better each time. The installer of the rubber roof on my garage was a pro. He explained each step and was a joy to watch as he executed it with great skill. He, his partner, and the rest of the crew fulfilled the details of the contract including cleanup in a timely manner. The company lived up to its name from estimate to completion and follow-up--Reliable!
This Kendra
Apr 27, 2019
I recommend Reliable Residential Roofing! Have been a customer for several years and Reliable Residential Roofing recently replaced the roof on my home. This company is very professional, friendly, and good on communication. They were extremely clear about the work that needed to be done to my home and answered all my questions. I felt the pricing was also very fair.

In addition, I was also very surprised at the speed and organization of their team: my old roof was removed, cleaned up, and completely replaced in one day! Thank you so much!
Victoria Burslem
Apr 21, 2017
Reliable Residential Roofing was recommended to us by a local builder we know and trust. We are so glad we followed his advice! From beginning to end we were pleased with the professionalism of everyone with whom we have interacted - from sales rep to installers. The sales rep was punctual for the initial assessment, walked the whole roof, showed the specific areas of damage (dormer windows permitted us to see it for ourselves), and was clear in presenting what was needed - discussing a total roof replacement vs. the option of repair (which wasn't feasible due to the number of damaged areas).

The contract was emailed to us within two days, was clear and complete. The roofers were on time on the appointed installation days, hardworking, neat, and had quality of workmanship. The yard was totally clean after job completion - not even one piece of roof debris remained once they were done. Payment was not made until the job was completed and the original sales rep had returned to thoroughly inspected the roof himself, walking over it.

We are absolutely pleased with how it turned out and will contract with them again to have our gutters replaced. We recommend them highly and without reservation. Sign us - Satisfied Customers!
Jennifer Cooper Matt Bradford
May 09, 2016
Honest, dependable, reasonable, and fast! Appreciate their good work.
Elizabeth H. Robinson
Jan 24, 2015
I had already found Reliable Residential Roofing through the Lexington BBB website to repair some wind damage to my roof when our neighborhood was hit last fall by over one inch size hail. Nick Parker looked at my roof again and recommended I make an insurance claim.
Eryka Ek
Jun 02, 2012
Highly recommended for outstanding job performance, customer service, and knowledge of expertise. Fixed leak in porch roof that had been leaking for 35 years! many years, Well satisfied with entire experience with this company!
Dagny Dy
Jun 02, 2012
No doubt about their service. They are amazing among others in my opinion because they are responsive, professional, and is clear about fees. No surprises, and outstanding honest service. I hope this review helps.
Mendel Gold
Jun 02, 2012
Best Service! The service that your company provided my tenant was super. I was very nervous from my tenant complaining about ruin roof. The staff was very professional and put every one at ease. Glad I called!