Curtis Plumbing

Updated Review 5/4/22 Had technician MATT from Curtis Plumbing come out to replace 3 Lavatory Faucets and a cartridge in the Tub/Shower turn on handle. He was professional and thorough. Did a great job and got us all updated. I highly recommend Curtis Plumbing. Called Curtis Plumbing to schedule an appointment to have them come out and check a small slow water leak under the kitchen sink.

They were able to schedule an appointment for the next day. Technician ( Robert ) showed up on time, and was very professional and polite. He discovered the leak in minutes and was able to fix the problem within 30-40 minutes. He had to replace a shut off water valve under the sink, in a tight place. He also double checked the other valve and fittings. I have used Curtis Plumbing in the past, and they are always professional and reliable. Will use them again next time I have plumbing issues.

I had a clogged kitchen sink on a Saturday afternoon. Curtis Plumbing dispatched my call. The tech called back shortly thereafter. Upon arrival, he promptly took care of the issue. I will definitely use and recommend Curtis Plumbing in the future! Service: Drain cleaning

The plumber from Curtiss repaired a leaking outdoor pipe, a leaky shower faucet, and fixed the hot water on our kitchen sink and shower. He was very efficient, courteous, and professional. I would definitely hire Curtiss for future plumbing work. Services: Shower repair, Outdoor plumbing system repair

Curtis Plumbing has serviced our septic system for over 20 years. This is a reliable and reputable company. Communication with the office is always pleasant, scheduling is prompt and timely updates are provided. Joe arrived on time, was polite and promptly treated my system.

Disappointed! Took a licensed plumber 3 hours to install a simple Delta kitchen faucet. Why? Additionally, why did the plumber have to turn on the water in my bathtub to install the kitchen faucet. The cost of the labor to do a simple kitchen faucet install was $550. The receipt states "every thing is working properly at this time". T he dishwasher would not work as it was not receiving water. So no everything was not working propertly. Goggle says and Delta says it should take a plumber 30 minutes to 1 hour to install the faucet.

Matt at Curtis Plumbing was on time, courteous and professional. He replaced my RO faucet and repaired my kitchen sink faucet. I recommend Curtis Plumbing to everyone in Tucson and the surrounding area. Services: Plumbing leak detection, Faucet repair, Faucet installation

Joe did an excellent job uncloging the drains at my mom Barbara's house. We were both pleased with his professional service. We will be sure to use Curtis Plumbing for future plumbing needs. Service: Drain cleaning

Matt with Curtis was professional, personable and took care of our kitchen slow draining sink and cleared roots in our sewer line. We would definitely use Curtis again.

Rebuild of a toilet. Efficient, pleasant. Robert was great. Very pleased!

After purchasing our home we struggled with our water heater going out intermittently. Our home warranty company didn't want to cover it initially and when they sent a contractor from another local plumbing company out they smashed the pilot light button a dozen times and then left us hanging with little communication. They got it running for about 3 months before it went out again.

At that point we reached out to Curtis Plumbing to see if they could help. When Robert showed up he immediately identified the issue with some improperly placed ventilation that was allowing gusts of wind from the recent storms to blow right on the pilot light of the water heater knocking the hot water out. Robert was thorough in his explanations about how to move forward with not only resolving our issue but gave guidance on how to safely maintain it.

We really appreciate all of his time and professionalism he extended to us. Compared to previous experiences with other plumbing outfits in town we felt truly taken care of and will happily call Curtis Plumbing for all of our future plumbing needs. Thank you guys.

Matt was very professional, extremely knowledgeable. The epitome of customer service. Would not hesitate to call him again to do any plumbing in my house. Services: Find & repair leak, Repair pipe

On time, personable tech. I've relied on Curtis Plumbing since 2004. They never let me down. Services: Repair toilet, Unclog drain

Great service! Tech was knowledgeable and courteous. Fixed my issue in a short amount of time. Explained work he was performing. Will definitely use them in the future. Service: Repair pipe

This company has served me fabulously for many years. They're the only ones I call for anything plumbing related. I trust them and know I can depend on the work and information they provide. I have an older home and they keep everything performing as it should, probably even better. They're the best. You should give them a try.

We had a water leak on a Saturday! But Matt called back within minutes, and was here in an hour to fix it. He also recommended another small fix to have us working better! We were very happy with the quick efficient service! We will use Curtis Plumbing exclusively now! Thanks Matt for making it fairly painless! Services: Plumbing leak detection, Faucet installation

I called them on Wednesday for a ruptured water pipe outside the house, they said they couldn't come out until Friday. I called another plumbing service that dispatched a technician within the hour.

The Curtis plumbing team was ultra responsive from the top on down. They really moved things around to get my plumbing emergency taken care of same day. Matt the on sight plumber was fast and knew exactly what the issue was. Thanks to Curtis plumbing a major crises turned into a small fix.

Matt came and gave us a brand new clean out! He did the work on time and was very knowledgeable. Always professional and gets the job done, Matt is very efficient and takes the time with the costumer concerning the work he is about to perform. He definitely is an asset to this company!

Matt, the technician that came to my house was incredibly professional, friendly, and diligent about doing the work that my architect needed him to do which was to locate the crazy sewage lines In my house which is a very funky historic property. I would definitely recommend this company. I don't have a frame of reference as far as how Economic it is to go through Curtis Plumbing but in my mind a job well done where I don't have to worry is money well spent. Especially when it comes to infrastructure issues.

I needed to have a 5 ft re-pipe (outside of wall) and a water softener (which I furnished) installed. They up-charged the pipe and couplings 3 1/2 to 4 times what they cost at Home Depot. For example, a hose bib at Home depot costs $8.37 and they charged me $28.43 for the EXACT same one. And they charged me for 6 3/4 hours that included nearly an hour for his lunch and 1/2 hour to figure the bill. The total bill came to $1600.00. I got screwed horribly and will never, ever call Curtis Plumbing again. I will tell everyone I know.

This company is a joke - I called them to come out and give me an estimate on replacing a portion of the main water line since the previous owner had used them - they advised there would be a charge for the estimate of $75 but that would go towards the work - they came out and did the estimate but I was not home when they came out - I never got the estimate -I called into the office and they advised it was going to be $2k - I asked for them to email it over to me - never got it and called 2 additional times - nothing - I used another plumbing company which charged me $1200 - then after 1 month Curtis Plumbing sent me a late notice advising that I owed them $149 for the estimate -are you kidding me?

I called the office and spoke to Cindy and she said she would look into the issues and she would call me back the next day - its been a week and still no call back no customer service here

If you can't get a free estimate, it tells you a lot about a company. Going to leave it at that!

These guys are super reliable. I had to hire them over a weekend when my Plumbing went bad. Not only did they give me different options but they repaired several items at my house. The water heater only needed a thermostat and a water pipe was replaced. The service was not expensive and it fixed all of my issues. Thank you very much.

VERY EXPENSIVE; VERY GOOD; you get what you pay for Had water leak in ABS piping connection in bathroom. Fixed it very nicely. I was a somewhat upset that their quote over phone was round $400 but final charge was $816.08; I had emailed them extensive description and multiple photos so they could provide more accurate estimate since they do not do free estimates though I realize they found some other issues they had to fix that were not apparent in my description and photos.

I was also upset that the impression they gave me was only one plumber would do the job but he showed up with a trainee and charged me for trainee time also. I will use them again only for involved or complex jobs. They are too expensive for simple plumbing jobs such as toilet install or faucet install.

Curtis Plumbing provided us excellent service recently when we experienced an issue with our septic system. The initial (unnamed) company misdiagnosed our issue and said it would be $3800 to repair. Curtis correctly identified the issue and was able to fix it for about $1100. Braden is a consummate professional and is a pleasure to deal with even in the most trying of circumstances!

Braden did an excellent job in replacing my hot water heater. Would highly reccomend Curtis Plumbing.

Finally I'm getting around to doing what I've wanted to do for a while: thank you all for your company's fine service and best of all, attention to making your customers happy.

Thank you so much for all of your hard work and excellent service last week. Everything seems to be working perfectly.

I called Curtis plumbing twice now, and was very satisfied both times. The first was to help locate a clean out so I could excavate; paying a plumber 80 bucks an hour to dig doesn't sound like a good time to me. So, he marked it for me, abs I dug it up. I snaked it with my little electric snake; nada. Called out again, knocked it out in half an hour.

The truly impressive thing for me was that both times, the tech (Matt) was more than willing to explain to me how to do things myself in order to save money. He didn't force anything down my throat, but let me discuss and find an affordable solution, including recommending good plumbing supply stores and products. Kudos.

Acting on a recommendation from a friend, we contacted your company to fix a plumbing problem at out residence. We had an idea that the problem was major and so we wanted a larger local firm to handle the matter. This letter is written to commend your employees, Billie and Matt, and Gary who worked with them for a day.

Always reliable, consistently professional, with fair pricing and top notch service. Called for a clogged tub drain late in the day on Thursday and Lucy was actually apologetic that they couldn't make it out the same day, however, at 9am Friday morning, Billy arrived, perfectly on schedule, and was knowledgeable and courteous and got the job done quickly. Gave me some excellent advice on other plumbing issues, too. It's good to have a vendor you know you can always trust (especially when you have an older home with plumbing issues), and they have been that for me for over 10 years. Exceptional service should be recognized. Thanks for always coming through for me!

My elderly mother lives in Tucson, and has old plumbing that is constantly having problems. We have used Curtis dozens of times over many years, and they have always been prompt, professional, trustworthy.

I've been using Curtis Plumbing for many years. Their staff and techs have always been very professional, and our plumbing related problems have always been resolved in a super-timely fashion. Their rates are exactly what I would except from a company providing excellent plumbing services. Knowledge skills and abilities are A+. Honesty and integrity are A+. Dave P

Curtis Plumbing responded very quickly to our semi-emergency. The work was completed in a professional and efficient manner. The office kept us informed as to the arrival time of the plumber and he answered all of our questions and explained the work performed. We would definitely use this company in the future.

I concur with other folks offering up 1 star and as such so it is As very good service was previously the norm at Curtis Plumbing Your $s were well spent I have personally directed 1000s there Complacency has taken hold, well likely it was always there.just hidden For us it was missed appointment / no calls. Everything premium dollars should shield you from - - Update Sadly the Curtis response was not dissimilar in fashion, to what others are reporting Curtis was not at all interested in their lack of service Unable to hear any criticism and absolute in their unwillingness to learn Though very interested in berating me Wow!

Simply no comprehension of customer service Cheryl Curtis just rambled on about numerous topics ie; Number of incoming phone lines, business structure. Really Cheryl? To your customer these details are of no relevance Seemingly it was anything she could come up with to obfuscate my issues It went so far as; Cheryl weaving a tale that I was contacted, by her no less I was never contacted, remember this is what started my epic adventure I am told internally Curtis did contact themselves, well that's swell Cheryl bested her own incompetence by: Telling me I was lying about the conversation between her employee and myself. Oddly this is was a conversation Cheryl was not privy to Though she did remain absolute in her knowledge of its contents note Cheryl never asked this employee what transpired The conversation was regarding the following days schedule and what would transpire. Oy Vey, in all Curtis has gone done the drain The Internets yielded some great corollaries to my own experience: http://tucson.citysearch.com/profile/1747141/tucson_az/curtis_plumbing.html There are many more. It is a great feeling to be vindicated and to know I was not dreaming

I have used this company for years, they are excellent. They replaced my mothers entire septic several years ago.including the leech field. They have fixed frozen pipes, drains, Put in clean outs fixed my faucets, repaired toilets etc. basically they have done everything from small projects to large and complex ones. They are on time, reasonably priced and their technicians are kind, helpful, hard working and professional.and they know what they are doing. I cannot say enough about them. They do great work and stand by their work. I highly recommend for any plumbing need. Real plumbers.not just people who are handy at repairs.

Septic tank backup, on the weekend, of course. Curtis Plumbing was the only company I contacted ( I called three others) that actually provided "emergency service" as advertised. The gentleman that came out, Joe, was professional, courteous, and got the job done right. To be in business as long as they have, they are obviously doing something right.

Great Company! My septic spit up junk all over my bathtub because I hadn't pumped it in years. Not only did they come out on the weekend to immediately give it a short-term fix, but the office manager answered all of my septic questions.