KT Wellman Heat & Air

They were fair and honest in replacing my air conditioner unit. Service: Installation

Updated Review 7/2021: When we started using our AC in May 2021 it was not working again. KT Wellman came out and worked for a few hours one day and half a day the next. The technician stated he was unsure what else could be wrong. We paid a few hundred their first visit in 08/2020, $1300 to have a line replaced (that they said was the issue) in 9/2020, and then $585 for May 2021 work.

A few weeks later the AC is still not working. It lasted that long due to cooler days and not using as much. We finally decided to try someone else since the technician told me last time that he was out of ideas. The new company ran by and told us it was due to a bad coil. He ordered a new one and replaced it once it arrived. This cost an additional $1700+ but the issue is finally fixes.

I can't help but wonder if it was the same issue last year and was missed, which resulted in us paying so much more than necessary. Also the new company was able to complete the work in a few hours, as opposed to KT Wellman's technicians that would be here half to a full day with no progress. KT Wellman's is responsive and so polite but I will not be calling them again due to these issues.

We called another business first thing when we noticed our air stopped working. They couldn't be out for a few days. I called KT Wellman and they immediately gave tips on what the issues might be and said they'd have someone out soon. We had additional issues with a line needing replaced and again they were very responsive every time I called. We will use them for our future needs!

Give them a call first! If they can service your area and in your needed time frame, use them. The cost of the repair was very fair, definitely no gauging, just an honest living. Tech showd up on time and had AC repaired quickly plus he did a little extra cleaning of the exterior condenser and coils when he noticed they were dirty just because he wanted to. It's that little extra care you get from a family owned business.

Diagnostic, I called this company to come out to my home to see how come my home would be cold after the HVAC unit shuts off. Michael was the tech that came to my home asking if I had heating problems because my unit was coming on as it should. I replied letting him know that my furnace was not the issue and I called because my home get cold after the unit shuts off.

To make a long story short, he called his boss Pat and was informing him on what he found that may be the problem and that was some duct work may have a leak. Pat informed me himself that they could not fix my problem that I was having, which was a imbalanced problem because I have a 2 story home with only one unit. After it was all said and done Michael charged me a labor fee of $90 when he did not do any labor, every thing that he did was part of his diagnostic test.

I should have only been charged for the Diagnostic fee and not a Labor fee. I called and spoke to Tina and she told me that she would call and speak to Pat regarding him telling me that they could not fix my problem. She told me that either her or Pat would call me back. I never received a call back from either of them. I will not use this company for anything else and this was my first time using this company.

I will not use a company that charges me for labor when no labor was done. If a company tells you that they cannot fix your issue how do they charge you a labor fee. Very disappointed with my experience with them.

July 5th. 2:00am. Air conditioner goes out. I call KT Wellman Heat & Air and even during a busy day they get us up and running by 1:00pm. A happy camper. Mike who works with Wellman Mechanical was a great guy. Polite. Efficient. Got it done and off he went to help the next family. Thank you.

This is the third time I have used K T Wellman Heat & Air and each time they visit my house they exceed my expectations! After using one of their competitors a few times I have grown very skeptical of many heat and air companies in the area, which is why I call K T Wellman. Most importantly they are friendly and honest, they present common sense solutions to get things working again rather than gouging you for the maximum dollar amount possible.

I no longer wonder if the solution that is being presented to me is in my best interest or their best interest. They also take my calls seriously and get me in as soon as possible I highly recommend giving them a try!

This couple is amazing. They are always so friendly and are such hard workers. Working a long day and still making time to come out the same day I call them. They do not overcharge and they take the time to explain what they are doing and what they have to repair. Keith has obviously been doing this for a long time because he seems to know how to repair any a/c or heater problem.

There is a reason this pair has so many 5 star reviews. They are exceptional. I have bounced around from one H&A company to another. No more. These guys are the best hands down. Great service. On time. Courteous. But most importantly fair and informative and did not try to sell me something I didn't need. This is who you want I promise!

I couldn't have found a more professional group of people. They we prompt, extremely knowledgeable, well prepared and MORE than fair for an after hours call. Not to mention a pleasure to talk to and be around. I will call them for any HVAC service from now on. It's great to know that there are still good, honest hard working folks out there! I have complete faith that you'll be happy with your experience if you decide to use KT Wellman. I'd give em more stars, but google won't let me.;-

Ive used Wellmans Heat and Air over the past few years. They are a great company and go above and beyond in working with you and your schedule and repairing /replacing your equipement.

We used Keith Wellman and his service techs for 20+ years at a medium sized law firm. Always prompt, knowledgeable and reliable service! Keith considers ways to improve efficiency and longevity of a very old heat and cooling system with which few others have experience. I have also used him for service at my home with similar great experience.

Keith Wellman is the greatest! I've used his company for over 20 years at our law firm and also for my home service and repair. His response time is excellent and he has been proactive in helping control our heat and air costs. He's been a life saver on several occasions when we've needed immediate service. He schedules regular maintenance to keep filters and machines in good order.

What I like the most about working with Keith is he never gives up. His solution may not be the easiest or quickest, but he works with you and your budget to provide the most timely solution. And he will continue to work on the problem until it is resolved; even if it requires several visits. I appreciate his honesty and candor and humor.

KT Wellman arrived and got right to work and found the problem i was experienced. Filled the unit with freeon and cleaned up and the AIr has worked beyond expectation ever since! YEA and AC and Heat Team that knows what they are doing!