Ryco Plumbing

I came home to a hot house with no AC working. I called Ferrin Ryco and someone was at my house about an hour later. 20 minutes after that, I have a working AC unit again and my home is cooling. The technician was polite, friendly, and super quick to get my house back to a comfortable temperature again.

I own several commercial buildings. I deal with contractors almost on a daily basis. I have learned the most important qualities of any contractor is their honesty in doing the work and integrity to stand behind their work. Ryan Hall the owner of Ryco Plumbing is the most dishonest contractor if not person I have unfortunately ever dealt with not to mention a bold face lier.

His word means nothing. The work he agreed to do for us was a relatively small ($3,000) job. We received a bill for almost three times the agreed upon amount. He said he did "additional work" to justify his bill. He was never authorized to do any "additional work". As we looked into his invoice, he claimed to work on buildings that did not even exist on the property.

To make things worst the work he completed was done incorrectly and a sloppy mess. He was called out by two honest, competent plumbers. When he was asked to fix his work he seemed to care less and told us he would charge us more to come out and fix it. A man of real integrity. My dealings with Ryan Hall has cost me tens of thousands of dollars of lost business and legal fees because of his incompetent dishonest work.

We have had to replace almost all his work by a competent plumber. My advise to any one contemplating to do anything with this guy is to turn and run as hard as you can the other way.

I asked for their services to install a tub. They gave us a price when we first asked stating it would be $95 for the first half hour and $95 every hour after. To my surprise when they sent the invoice they were charging me for 6 hours even though they were there for 4.5 hours. When I called they said they had decided (without my approval) to send an apprentice and therefore it would have taken 2 additional hours had they not sent him (speculation).

When I called, the guy just chuckled about it while I was baffled I had to pay $190 extra because of an assumption on their part. Super disappointed, I was gonna use them to install a thermostat and service my AC but I guess I will be looking for a more professional company.

Absolutely top-notch service! Had an air compressor go down at our shop rendering it dead in the water! They sent out a technician ASAP who was excellent! Mike was very thorough and Speedy with his work, you can definitely tell that he took Extra Care and Precision in doing his work. Highly recommend for any of your plumbing needs!

Just a Quick note to express a special and sincere Thank You for the special effort you went to get the slab leak fixed for me. You went above and beyond the call of duty in rescheduling your work load to get it done by Christmas and that shows superior dedication and customer service. - True professionalism. THANKS Hope your holiday was great. Mine was.

I called RYCO Plumbing for an issue on my 2nd home in Mesa on Sunday. I had my kitchen sink backing up from my neighbor trying to send the wrong stuff down the drain. Sorry to call on Sunday. I would have waited till Monday, but I had to leave for home (Flagstaff) that day. Thanks for handling the problem for me. The guy that came out seemed like a nice guy and took care of the problem.

Total bait and switch from RYCO Plumbing and Michael. As a new homeowner I learned a valuable lesson, always get a written quote, especially from RYCO. My first disappointment was, I thought I was getting a free quote on re plumbing our main valves outside the master bedroom. When the quote was pretty high I said we weren't going to be able to do that at this time.

That is when Michael said there it was a service charge for coming out and giving a quote - they never told me over the phone about that. I don't remember exactly how much it was, but I believe it was over $100 because I remember thinking to myself, "well that is 1/3 of what they were quoting for the work so if I owe him $100 for 10 minutes I might as well get the job done".

He said it should only take him two hours. He quoted under $100 in parts and labor would be the main cost. They originally verbally quoted around $350 and he went out to work. I started getting nervous when hours and hours went by and I checked on him a few times because it was a hot August day in Arizona. Finally Michael rang the doorbell and handed me the bill.

It was $769.55! More than double than he originally quoted! I was shaking I was so mad - parts ended up being $232.50 alone - Labor was $498, then add on tax. I completely understand a job ending up taking longer than expected, that stuff happens. What I don't understand is I came out and brought him water multiple times and he never mentioned the parts more than doubling in price and I was home the entire time.

Just knock on the door and give me an update, I'll probably give you the okay, but coming to me at the end of the job and shocking me like that is a total scam. Luckily I had a coupon so the price went down to $697, that helped a little. To make matters worse, Michael drove off with my Harkins cup. I dislike that man very much. They also claimed they used all copper on my receipt no mention of PVC, but that was another lie.

They spray painted it to look like copper and probably thought I wouldn't notice. So before they claim they never serviced our home because it probably says I live in Sacramento, we moved from Mesa in 2015 and I have a receipt to prove service. I was actually hesitant to write a review while still living in the house because we disputed this bill so much that the owner actually came over to examine the job and ended up getting into my husbands face. I give him credit for taking the time to come over, but he was completely unprofessional and actually scared us.

They were really good. I called at 11 am and they had the work done at 4pm. They were affordable and didnt't nickel and dime me. I would suggest them to anyone.

They were really good. I called at 11 am and they had the work done at 4pm. They were affordable and didnt't nickel and dime me. I would suggest them to anyone.

I wish to commend Mr. Michael Eaton of your company in connection with his recent work at our office. He is friendly and polite, while respectful and professional. Michael is industrious, self-sufficient and innovative (i.e., solving each of the several unexpected problems that arose. First, while trying to stop the initial water heater leak.

I needed to have the main water valve to the house replaced this morning. CalledRYCO Plumbing and they had someone at the house by 9:30 am. Good quality and quick service. No leaks. Thanks to RYCO Plumbing for doing a fine job.

I was getting water bills showing tens of thousands of gallons of water usage per month. I went on You Tube to troubleshoot, and came across a video RYCO had done about my exact problem, so I called them, and was happy to hear they would send someone to my house within 2 hours. Very professional, found both issues right away, explained in detail the repair costs, so no surprises. Nice job very happy with service and my next water bill was back to normal.

Hired Ryco Plumbing to clear a clog in our sewer line. The incompetent plumber he sent, dropped the cleaning snake down the clean-out. He proceeded to cut the clean-out up to the point were it was unusable. After paying $694, for many hours of digging and cutting our plumbing up, he wanted to charge us $150 for camera work and $500 to repair the damage his plumber caused. We took him to court and recovered some of our losses. Use someone else!

We had a terrible experience with these guys. They were dishonest in the way they quoted the work versus what they charged us for and the plumber who came out took a long time to do things that could have been done much quicker. My (very patient) husband commented to me a couple times, "This guy is moving so slow." Turns out, that was so he could milk the clock and charge us for two hours of labor on a job that should have been less than an hour, in addition to another unexpected fee (not quoted).

In total, our bill as 2.5 times what they quoted. There was no mystery as to the work that needed to be done. It was a clog and my husband had tracked down exactly where it was, walked the guy out there and showed him. The plumber also told us that we pay for the time it takes him to sit in his truck and fill out the invoice. Shady stuff. My husband spoke with the owner, who refused to address our concerns so this isn't just a case of one worker. It comes from the top down. If I could have given them no stars, I would have.