Universal Builders

We had a wonderful experience with Universal Builders for our damaged roof repair. The entire process was extremely professional and stress free. Universal anticipated everything, worked with our insurance carrier, and the crew that came to our house was neat, quick, and did a wonderful job. I would definitely use Universal again in the future.

"I had a very positive experience with Universal Builders. They were professional in all areas. The on-site QA lead was very responsive to my questions and clarified things where needed. I would recommend them" Services: Roof inspection, Roof installation

They responded very quickly to our roof leak, and had it repaired the next day. We appreciate the quality work! We will definitely let our neighbors know about the great service. Service: Roof repair

This is a very friendly and professional company! Kevin came out to look at our issue, and went up on the roof(even with snowy weather),a nd found the problem right away. He worked to repair the issue, and then explained what he did to repair the caulking, and flashing, that was causing a leak into our bathroom ceiling. (The issue happened after a heavy snowfall. The office staff are friendly and follow up is awesome. Thanks

They did an outstanding installation job with beautiful results! They were also flexible in scheduling to work with our needs. Bobbie, and all of their office staff communicated clearly and supportively through all aspects from quotes, insurance claims, installation and payment. Services: Roof installation, Gutter installation

I am a first time homeowner and was clueless on how to get my roof, gutters, and soffits replaced. Brandon Davis has answered hundreds of my questions and has gone above and beyond in helping me understand how filing a claim works, finding the best prices, and walking me through the entire process. I'm so grateful for his expertise and handling me with patience and care.

I'm exceptionally pleased with the production crew at UB as well (Kristen, Brittany, and Karen). They've always been friendly and have always followed through with communication. Working with insurance can be a long process, but they walked me through each step. The crew who worked on my house did an amazing job and clean up. I am very pleased with this company from the product, installation, and customer service. I highly recommend this company.

I was very happy with the help they gave me with the insurance company. I was also very satisfied with the work they did on the new roof and siding. The crew was polite, professional efficient. I was happy overall with the work. Services: Roof installation, Gutter installation

Just had my entire roof replaced by Universal Builders. Great Job! I really appreciated Chris and the entire team. Very professional, courteous, friendly and upfront with everything. The company worked with me with the timing of the job. Absolutely no pressure. And the guys doing the roof were very knowledgeable and extremely hardworking. Suffice it to say that I have another roof that needs to be replaced for a rental property and will be using them again. Highly recommend Universal Builders for your roofing jobs large or small. You will not be disappointed.

Universal Builders as a company was great but the subcontractors they used on our job were horrible. They did roofing & Siding! The siding was half done when we discovered the Tyvek Homewrap they were supposed to put up firsts was rolled out beside the house and being used to dump trash on. They had to remove it all and wrap the house and start all over.

Then the 2 ridge vents on the main house were put on backwards and the ends left open. The guy from Universal removed that and fixed it. The garage roof was pretty much finished when I was able to capture images from our security cameras of them putting flashing material over rotten wood and covering it up with the underlay. Needless to say they had to removed the entire new roof and replace 8 sheet of 4x8 plywood.

This after Universal sent a guy out to inspect my complaint. Then they had to come back and finish caulking around the windows and window seals, the seals were left totally uncaulked where water would have gotten under the new wraps causing wood rot! I have plenty of pictures to proves all I have stated. What upsets me the most is what these subs are doing to our elderly population.

I asked Universal to provide me the names of all subs used to I could write local reviews on them but Universal would not provide me that information. The one contractor point blank told us to our face when we confronted them about the Tyvek " We never use that " Makes one wonder what type work they've done to other home owners!

White collar service in a blue collar industry. UB Commercial is the most professional roofing company I have ever worked with.

We love working with Universal Builders of America, they have invested in best tools (Canvassmate being one!) to ensure success for their roofing production team.

Our experience with Universal Builders was great from beginning to end. Their team is extremely professional and made the entire process very easy to navigate. The finished project turned out better than we could have imagined and I have recommended them to several of my friends and colleagues already.

I particularly appreciated the fact that Universal had one of their managers on site for the start of the work. Everything was absolutely OUTSTANDING from the initial contact and damage survey through the completion of the repairs.