The Bug Man

I spoke to Anissa she was very professional she helped me get set up in the bug man system. The same day Mr Ken called and had me taken care of the next day. I would recommend this company to anyone needing bug extermination in their home or business. Services: Hornet & wasp extermination, Bug & insect extermination

Using The Bug Man in Baton Rouge for our annual hope pest control. Andy was very good and quick. Responsive to texts. Arrived timely. Would highly recommend. Thank you.

Dalton came to our new home and performed a high quality service. He was very polite and pointed out a lot of important information we needed to know. Great customer service. Totally recommend The Bug Man! Service: Cockroach extermination

I have used The Bug Man pest control service for years and have always been satisfied with the quality of service received. Andy is not only proficient in his job, he is personable and very caring. Congrats on 20 years! Service: General pest inspection

Great experience! We needed pest control for an office building. They were very responsive and sent someone out quickly for both the quote and extermination. The pests are gone! We definitely recommend using The Bug Man for your pest control needs

Our service Provider Rachel has maintained the property to its fullest. She is very attentive and will notify us of any issues were having on the property. The Bug Man has been our provider for several years and we haven't had any infestation of roaches. I don't recall having any roach problem on the property. Outstanding service. Thank you Bug Woman.

*Edit to post: I checked my credit card last night and can confirm, the correct amount as we had discussed was charged for the services they completed yesterday. :) Wow! Reading the reviews on here is honestly shocking to me! The Bug Man has been nothing short of reliable and extremely knowledgeable for me. I haven't had issues with their billing department so I won't speak more on that.

What I will speak about is the amazing technician that I've worked with a few times over the past six months (once at my office) and just this morning at my house! The office complex has had issues with rodents and fleas from said rodents. They were able to get the problem corrected quickly and we haven't seen any issues since (that was in June/July).

Fast forward to this morning, there is suddenly a fly infestation in my house as of about 36 hours ago. I felt like I was living through the plagues of Egypt in my own home. I still had Mike's cell phone number in my phone from the office incident and texted him. He was able to squeeze my house in between appointments for a quick inspection. HE WASN'T TWO FEET IN THE DOOR AND KNEW THE PROBLEM IMMEDIATELY WHEN HE SAW THE FLIES.

He opened the fireplace damper and a dead squirrel fell out! I screamed, he didn't. He removed the animal and sprayed the house for flies, which are almost all dead on the floor now. YAY! I can tell you the whole thing took no more than a few minutes. I will be calling them for all future services! THANK YOU, THANK YOU, THANK YOU!

The Bug Man was recommended to us and we are very grateful for the referral. The turnaround time was quick from our initial inquiry. They have a web portal for invoices, payments and communication for service requests. Their staff is friendly, knowledgable and helpful. The service was on time and completed promptly. I called back to inquire about pets and was provided assurance safe products were used. In addition, I was also provided detailed instruction on the best way to ensure our pet was kept safety until the Product dried. We highly recommend them.

Their service is top notch. Incredibly responsive. Always on time & go a step above when they are on site. If you aren't home during treatment, you're left a personalized note detailing the service and a card to follow up with any issues. Services: Spider extermination, Termite inspection, General pest inspection

After three treatments that didn't work, they billed me for full service. I called and spoke with a representative in several occasions, explaining that the bill was inaccurate as the services were not done and/or not done correctly, (for example one time they left a big bomb on my front porch instead of actually big bombing the house). I ended up using another company that solved my bug problem.

Eventually the Bug Man sent my full bill to a collections agent and I paid it. Don't use these guys! They not only don't get the job done they don't care about their customers' experience.

Super fast turnaround time- very professional and communicative. As a retailer with multiple FHA projects, I can appreciate friendly and meticulous service- especially when the entire project depends on each individual contractor. Ed Brook is top notch and The Bug Man has all of my business for 2020. LyAnn Romashyna Sales Manager Freedom Homes of Hammond.

I'm not even sure if the services are any good here because I couldn't make it past the phone call. It's very important to train your people on customer service and how to sell your product, or what your product even is. Wasn't happy and won't be calling back.

Although their pest control service is outstanding, their billing department is horrific. They double charged my card by $800 and I can't get it back from them. They tell me they are crediting my account, but that hasn't happened. Extremely frustrating. I'm sure there's other pest control services that can get their billing straight. Now I can't even get a person to answer my call. The calls keep going to an answering service who is clueless. Take my advice and stay far, far away from this company.

They are horrible and extremely unprofessional. Worst I've ever dealt with. They always try to invoice us for work they have not yet performed. and they argue with us about it each time. This has been going on for years without fail. Hard to leave because of termite contract. Will have to pay $1,000's to start over with new company. Save yourself some major headaches and from dealing with a scam company.

The Bug Man did a great job at our home! They were on time for the appointment (even a few minutes early), the technician was very polite and the customer service was flawless. It was easy to make an appointment and we were able to get a live voice on the phone within seconds of calling.

The Bug Man is very professional. Service is quick to set-up. The staff is friendly, knowledgeable. I live in Lafayette and was able to continue services here. Prices are great for the area, top rated industry products used.

I have had The Bug Man for years. I have both pest control and sentricon for termites. I now have no trouble with roaches or termites. Their technicians are prompt, polite and knowledgeable. The staff is efficient when calling to reschedule or ansering a question.

The Bug Man installed the Sentricon termite bait system around my families home about a year ago. We have been very pleased with their service and the Sentricon program. We haven't had a termite problem since!