Custom Outdoor Concepts

First appointment went great. Second appt, Frank came out to finalize plans, I asked for a few changes and never heard back from him. Was supposed to measure my fence and doubt he did that and left my gate wide open, never to be heard from again. Maybe taking it a bit personally but really had my hopes set on this company.

Frank came out to give me an estiment about three weeks ago and said he would get back to me with a price. After emailing and calling someone finally told me they would ask him and he would get back to me this week. It's Thursday and still nothing. Completely unprofessional and waste of time. I'll probably get the same product for a cheaper price on Marketplace anyway.

I've used Frank and the Custom Outdoor Concepts team for 2 different projects in my back yard, and both of them have turned out fantastic. Franks team put a covered roof over our outdoor kitchen area, and then a year later came back and matched a new pool decking to the existing layout. We are completely satisfied with both. Frank and team are on time and on budget, and work to ensure that the customer is happy with the finished product.

Highly recommend Custom Outdoor Concepts. Outdoor Concepts designed and built a large patio extension, 1500sqft of travertine, and a paver walkway. The attention to detail is amazing and the finished product is beautiful. Look forward to working with them in the future.

I am so glad we found Mr. Frank Bergeron. From day one he embraced our vision and made it even better. We have a beautiful comfortable back yard paradise, that we are proud to share with our family and friends. The workers never stopped and worked very hard making our retirement home dream come true! Frank has a network of people he knows and trusts so I knew we were in good hands!

I love my new covered patio! Frank was helpful, responsive and easy to work with during the whole process. While we hit a few bumps here and there, the team was responsive and helpful. The finished product is beautiful and exceeded my expectations. Thanks so much!

Custom Outdoor Concepts built our pergola and pool deck around our pool and provided a lot of personal touches and incorporated our ideas and equipment to make a truly wonderful outdoor entertainment and cooking area. Thanks to the team for a great job.

Our new pavilion/carport is AMAZING. Frank and his team did a great job in planning/executing and the outcome was much greater than we ever expected. Before and during construction, several things came up that ended up being changed but was met with accommodating responses. If you're looking for an outdoor space that WOWS, these are your guys!

Custom Outdoor Concepts recently completed a large addition to our back patio. We had significant trouble find a contractor who would do it, as it required full permitting with the Parish and the homeowners association. Once we got Frank involved things went quite smoothly. He took our drawings and improved on them significantly. He handled all the dealings with the Parish.

The large deck area required a large retaining wall, and a significant amount of stone work to get to the point of laying the pavers. Once his crews got to work, they did a magnificent job, and suggested some improvements of their own as we went along. The beautiful stone work, must have inspired the carpenters, because their work was superb as well.

Very heavy duty frame work, with a beautiful pergola, and they tied into the roof perfectly. The fine details and additional work that they put in, showed real pride. I can highly recommend Frank Bergeron and Custom Outdoor Concepts!

We hired Custom Outdoor Concepts to tear down and rebuild our detatched carport. After obtaining several quotes we liked the proposal from COC best, and they were also the most affordable. The staff was friendly and communicative throughout the process. They were apologetic for weather delays despite it being out of their control. The project manager kept me in the loop and thoroughly answered all my questions as the project progressed. The only issue we had was one of the subcontractors left a mess on the job site, and COC quickly rectified the situation. I'd recommend them without hesitation.

My family and I are so pleased with our beautiful new outdoor kitchen and pergola. It adds charm and comfort to our backyard and now we can have parties or just hang out on pretty evenings and have an inviting place to gather.

Dear Frank: Thank you for the wonderful job done in planning and constructing my new carport and breezeway to my home. It looks so great and neighbors are stopping me on the street left and right to ask about it and how to get in touch with you.

Frank, My wife and I would like to thank you very much for the outstanding job you did on our house building a sunroom. Every phase of the process went very well and you kept an eye on every step which was greatly appreciated.

Dear Frank, I am so pleased with my new pavilion that you built in my backyard. The workmanship and eye for detail is beautiful. The communication between you and I made the experience easy. I am so appreciative that before the workers left each day, they cleaned up the yard. The fact that the whole job took 2 weeks is incredible especially with the holidays quickly approaching.