Rated 5 / 5 from 14 reviews
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1st Response Restoration A business is defined by its people. Every member of our team embodies the standard of excellence that we value so highly. From the management to the office staff to the technicians who work in your home, each person here has been thoroughly screened, trained, and insured. They are knowledgeable and proficient with the latest techniques and technology, but more importantly, they understand what is expected to maintain our high standards and strict code of ethics.

We raise the bar, and expect our people to hold themselves to a higher standard than other restoration companies, and everyone at 1st Response Restoration knows that their value to our team is recognized, and what each individual brings to the table is appreciated far more than it would be at other companies.
Business details
  • Year established: 2008
Services
Mold
Report
In recent years we have become aware of the inherent health risks posed when when mold develops in an indoor envrionment. Given the right conditions, temperature, moisture, and an organic food source of some kind, mold can take hold within 48 hrs, and as long as the conditions that allowed it to grow are present, it will continue to spread.
Fire
Report
A fire is one of the most devastating events that a person or family can experience. Like any loss, fire and smoke damage can vary greatly in severity. You may be experiencing a slight lingering odor from a small fire in a neighboring unit to your entire house charred and inhabitable. The smoke and ash created from a fire can pose inherent respiratory-related health risks.
Water
Report
Once you call us, we will respond immediately, dispatching one of our skilled technicians to your property to perform a full assessment and begin mitigation procedures in order to minimize the damage to your home and belongings.
Reviews (14)
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Christina Campolongo
Oct 30, 2020
Jaycob and his team were fantastic. They came out right away, had fair prices, were respectful, helpful, and did a great job drying out the water from a water heater break. He also recommended a good plumber who replaced the water heater for us on the weekend and offered a fair price. I hope I never have a reason to need to call again but they would be my first call in the future if I did need more water mitigation help. Also Jaycob called to check I was happy with all my service. Highly recommend them.
Rachel O.
May 06, 2020
Rocco is great. He came out and did a service call. Friendly and very. Beware no free consults. If you don't use their service they charge $179. Many other companies offers free consults so might be worth it to check out another company if they aren't willing to waive that fee
Cindy Belknap
Dec 11, 2018
1st Response Restoration is by far the Best company to handle water damage to your home. They were at our home with-in 30 minutes of calling them. This company treats you with the utmost respect, professionalism, and there customer service is outstanding! 1st Response Restoration made our water disaster a plesant experience. 1st Response Restoration cares about people and their homes. Wonderful company.
Marc Camacho
Oct 13, 2018
Jaycob and the whole First Response team is a company I will recommend through and through. Their attention to detail from start to finish from the moment I made the first phone call the communication, the remediation/restoration of the water damage and just overall customer care was the best I have received from any company in a long while. If you are ever in need of any restoration services look no further than Jaycob and the 1st Response Restoration team.
Adam S.
Sep 28, 2018
I can't begin to express how great Rico, Jaycob and the other workers were during this frustrating time. A bad leak in the kitchen hidden behind walls led to a massive mold problem. Home insurance recommended 1st Response. They were amazing. Great communication all the way through. came everyday at 8am promptly till the afternoon. until the mold and demolition was resolved. Kept everything as clean as possible so dust wouldn't disperse to the rest of the home. While losing the entire kitchen, bathroom and half of a bedroom is upsetting, 1st response made things a lot less stressful. Thank you!
Michael Herrera
Aug 07, 2018
My rental property had a water leak and was flooded. Jaycob and the First Response Team were amazing. Jaycob walked me through all the damages, restoration measures, and mold abatement procedures. This was all uncharted territory for me and he was extremely helpful. The crew was awesome. Highly recommend this company!
Antonio Slack
Aug 05, 2018
I worked for the company and they are very outstanding I would work for them again
Michael H.
Jan 24, 2018
Look no further than First Response Restoration! I had a water leak in my property and Jaycob and his crew were awesome. Always accessible, always returned emails, and always on the phone with me. These guys were great.
Theresa Hoff
Nov 10, 2017
1st Response Restoration was very helpful answering all our questions they were professional and knowledgeable answering all our questions keeping in communications making us feel relaxed during our home flood crisis. I would give them 5 stars excellent company!
Robert A. Sacks
Mar 31, 2016
Great team of professionals. They know what they are doing and they photo shoot every step of the way for insurance claims. Resolved our flood timely and with care and concern to our family needs, especially over the Thanksgiving holiday.
Ovationman O.
Feb 03, 2016
Unfortunately we had 2 upstairs bathrooms develop leaks in the main drain pipes. Insurance covered one but denied the other.go figure? Anyway, Matt from 1st Response was a wonderful help to us. He thoroughly explained what needed to be done every step of the way. The damage was pretty extensive and of course, disturbing. Matt made the situation tolerable with his helpful, sympathetic yet professional attitude. This company was constantly in communication with us, was very responsive and showed up almost exactly when they said they would. I highly recommend 1st Response.
Robert A. Sacks
Dec 13, 2015
Great team of professionals. They know what they are doing and they photo shoot every step of the way for insurance claims. Resolved our flood timely and with care and concern to our family needs, especially over the Thanksgiving holiday.
Chris Walter
Apr 16, 2015
In mid-February we had a dishwasher catch fire with resultant smoke/soot damage to nearly our entire house. The fire department sprayed chemicals throughout the kitchen in order to contain the fire. Subsequently nearly the entire contents of our house had to be removed and cleaned and/or restored while six weeks of reconstruction was undertaken to repair the house.
Robert Cooper
Apr 20, 2013
I had a flood in February, 2013 and PuroClean di such a great job! Jaycob Garcia and his employees are so efficient, professional and caring. They handled everything so we wouldn't have too. I would hire this company again and again because of the outstanding quality.