Quick Dry

Critical:Professionalism Horrible company. They charged $28,000 to put fans and dehumidifiers. They charged us for things they didn't do. And they didn't clean up their mess. Zero integrity. Service:Water damage-related cleanup & repair

Quick-Dry was recommended to us by our plumber when we had a slab leak in our living room. Our plumber said that "most restoration companies are crooks, but I trust these guys." That was enough for me to try them! They arrived within a couple of hours of us contacting them, and in one day had our wood floors up and the bottoms of the affected walls opened up.

They installed three big dehumidifiers and a half dozen fans with some blowing directly into the holes they opened in the walls. This was great, because a previous slab leak we experienced had the restoration company just putting a couple of fans in the middle of the room, and we ended up with mold. Quick-Dry's quick action, fan placement and de-humidifiers prevented that from happening this time. I would definitely recommend them.

We have their services recently our kitchen got flooded. They came on time and did a great job. The staffs were friendly and helpful. They charged us with reasonable price. Service:Water damage-related cleanup & repair

About a month ago, I wrote a Yelp review on this company. Today I like to add some more content to this same review. It is to add three names. Celia, Dave Weaver (I'm not sure of his last name's spelling), & Amanda (I'm not sure of her name's spelling). When I'm mistaken their names, please pardon me. It was fine to have talked with them by phone because they were helpful.

I want to thank Celia on her courtesy over the phone. She helped me to schedule these three technicians to come on same day to take care of our water damage. Quick-Dry Flood Services sent three of their technicians to 546 3rd Avenue, in downtown San Diego, at my spouse, Amy's hostel. They arrived at our location pretty fast, & I experienced efficient service by them.

The three men were David Lopez, Kevin, & Luis. They brought their equipment to help us to dry our bathroom from water damage, had it set, & started a drying process with proficiency. They were professional, friendly, & courteous. David was patient with me, & kindly explained to me their drying process. Kevin was friendly. Luis was helpful. These three guys were excellent, worked great, & answered all my questions thoroughly. This is coming from James Coe, Jr., & Amy thanks you all.

I recently had a water leak from pipes running under my 2nd floor which resulted in water leaking from the ceiling to the first floor. Started at around 4 AM. Mother in law woke me up all wet. Since this is the first time dealing with a situation like this, I got hold of the first available local plumbing company who could help stop the leak. The guys responded in like 1 hour and they called in QuickDry to help with the remediation.

I started calling my Insurance company (Travelers) to file a claim. QuickDry responded in less than an hour. Insurance company asked if there is someone already contacted for the remediation and I said that the plumbers have contacted QuickDry. Note: At that time, the insurance company did not offer their own recommendation of a remediation company. QuickDry came in, went through paperwork and started their work removing all the damage, flooring etc.

They setup all their equipment. Took them like 8 hours but the techs. were very professional and thorough. Due to their quick response they helped limit the damage to only the bedroom. All went well and the equipment they used (dehumidifiers etc.) were like those powerful ones. I presume the objective was to dry it off as quickly as possible. Then the trouble with the insurance company started.

The insurance adjuster was refusing to pay the full amount that QuickDry had billed for. The insurance company instead sent in a company they mentioned they worked with to provide their estimate. This "preferred" company was based off a location that was about 100 miles away. These guys came in 3 days later for the inspection. The company came in with a quote of about 1/3 the amount.

I was not happy with the way the insurance company was dealing with QuickDry. They literally refused to talk to QuickDry. QuickDry was so patient in all this. I was so confused why would an insurance company was not willing to pay for a something that would have saved them more money. If I had waited for their recommended company (100 miles away), assuming they would have responded right away like QuickDry did, I would think not only the bedroom, but my living room etc. would have been flooded.

I argued with the insurance company, Not only was the insurance company adjuster and his supervisor rude, they did not even consider the fact that we had to act fast to reduce the damage which in turn saved them so much more money. It's like they were willing to allow more damage but we have to use their own "preferred" remediation company. Something did not smell right here.

But in any case, QuickDry was awesome. They were patient during all this "negotiations". They are a small local business and I would think we all would like to support them rather than a company based 100 miles away. In any case I thank QuickDry for their quick response and for doing an excellent job on remediating the flood. Lisa who I worked with at QuickDry is awesome! Thank You for your patience and having to deal with the insurance company. I would recommend QuickDry anytime to anyone who need flood services.

Quick-dry was like an answer to prayer. They were available at non-business hours. Every single person, technicians, phone representatives and managers, were ready and willing to help and answer my questions in a thorough way I could fully understand. There work was excellent as was their customer service. I could not imagine going anywhere else for this kind of service.

If I could give Quick-Dry 10 stars, I would! We have, unfortunately, had to call these guys twice this year and each time they have sent Daniel out to check the damage and get his team set up to start the demo/dry out. Not only have I noticed how unbelievable the quality of work is but I have even had other contractors in my home comment about much they know their stuff!

Real professionals, I truly feel like I am the only person Daniel is working with even though I know he is managing a ton of other projects. Responsive, reliable, honest, educational. I could go on. Daniel worked not only with me, but with the owners of our home to make sure our insurance claim was quickly and fairly handled as well. Their demo team - Jeremy and Cody are the best I have ever worked with too.

I have never left a contractor alone in my home but these guys instantly made me feel like they had everything under control. Even helped me communicate with the many other contractors coming in and out. Took so much stress off my plate. I do not like the reason as to why I had to call them, but I wish I could have them do every project I have at the house! You will not be disappointed with Quick-Dry! Trust me.

We had a water damage due to the leak of our dishwasher. Our plumber called Quick-Dry and they arrived within 20 minutes. The gentleman from Quick-Dry was very polite, friendly and professional. He covered all the furniture in the living room before the work started, and wiped our floor before he left. He also explained everything and answered all of our questions patiently.

Three days later, when they came to take their equipment and finished up the work, another gentleman from Quick-Dry carefully tested our floor and marked the area damaged by the water. This was a big help for going through the insurance. Dave from the main office of Quick-Dry is very nice and helpful too. Everyone we have worked with from this company is amazing!

We are so very impressed with Quick Dry Flood Services! Our home had a pin hole leak in a copper hot water pipe which our plumber repaired. Our plumber highly recommended Quick Dry and had used them himself. We have used our plumber for over 20 years so his recommendation meant a lot to us. We called Quick Dry right away and they came to our house immediately to set up fans to begin the drying process The workers cleaned up after themselves and couldn't have been nicer. Dave worked with our insurance company and took all the workload from us.

All arrangements were made for replacing the insulation and making our house normal again. We would rate Dave and Quick Dry with a 10 out of 10. We are so thankful that we called them.

Had a flood and my crooked Insurance company sent out one their crooked vendors. The preferred vendor arrived and anything I stated, had to be run past my insurance company first. The more I pushed the preferred vendor, I found out they get work from the insurance company directly because they take adjusters to dinner, get them sporting event tickets and straight up become their lap dogs.

I kicked off their preferred vendor and brought in a family owned, reputable company named Quick Dry. I noticed any negative review on Google seems to be an insurance company trying to slander a reputable, hard working, family owned business. Pathetic and typical. Insurance companies are as crooked as they get with denying claims and ripping people off.

I know this first hand being an attorney working against such a corrupt industry. I highly recommend Quick Dry because they dried out my home in La Jolla quickly and didn't lie down for the insurance adjuster.

Thanks Quick-Dry! Great Service, friendly personnel, honest, good communication, Kim's the best (would recommend pay raise).

I would like to take this opportunity to thank you and your staff for the terrific job they did. Your staff responded and performed so professionally that any immediate concerns we had were put at ease.

I truly feel that I was most fortunate to have such a highly skilled, professional, and extremely kind and courteous technicians to repair the flood damages to my home.