We believe that superior cleaning systems are of value only if they are delivered with friendly customer service and competitive pricing. Most view janitorial service as a commodity and are only concerned with the lowest price possible. As a result, many who contract cleaning services experience poor cleaning results and even worse customer service.
When you combine our award winning cleaning systems with our outstanding customer service and competitive pricing, you will experience a superior facility maintenance solution. We invite you to contact us for a free service assessment to learn how Alert Cleaning can customize an office cleaning program specifically geared for your business and to give us the opportunity to enhance your facility.
When you combine our award winning cleaning systems with our outstanding customer service and competitive pricing, you will experience a superior facility maintenance solution. We invite you to contact us for a free service assessment to learn how Alert Cleaning can customize an office cleaning program specifically geared for your business and to give us the opportunity to enhance your facility.
Business details
- Year established: 1995
Services
Janitorial
Report
Residential
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Reviews (35)
Brittney Gilge
Jun 10, 2022
Truly amazing work! We needed my grandparents place cleaned last minute due to a family emergency and they scheduled a deep clean for us the next day. The place looks brand new! All the family was shocked when they saw the place. Highly recommend and will use them again when the need arises! Service: Deep clean
Ryan Satterlee
Jun 05, 2022
Siddartha Kavilipati
Jun 04, 2022
Stay away from Alert Cleaning services if you looking for professional experience and value for your money. We had very unpleasant experience with Alert Cleaning services, we paid $1215 for 4 bed 2.5 bath 2758sqft house, interior/exterior window cleaning, move out cleaning service, expected power / pressure washing patio/porch for $99, oven, fridge, garages. Olga took the sale call.
They have serious miss-communications through the chain. Had to spend several calls with them to explain that billing is incorrect, I had paid booking fee which is not correctly captured in the bill, the constant answer from Olga that his supervisor says they received different amount ( I am not sure he even checked back with them), I even sent my bank statement showing zelle transfers.
When I ask to add Supervisor to the email thread to clear the miss- communication they refuse to do so, clearly unprofessional. They dont double check their billing issues, and miss-communication and customer has to prove with the receipts, If its not over small amount I felt like filing consumer online fraud complaint, Cleaning service were sub-par, we had to inspect them several times to show the incomplete work they are doing, and had to spend several hours with them, its very unprofessional to not do the job they signed up for.
The cleaning ladies are not sure all the services we requested for, and spent nearly 10hrs to do the job. We expected to get power washing for the porch/patio for a 100sqft area when we pay $99, but all they did was mop the patio, and just dust the porch ( didnt mop porch).
They have serious miss-communications through the chain. Had to spend several calls with them to explain that billing is incorrect, I had paid booking fee which is not correctly captured in the bill, the constant answer from Olga that his supervisor says they received different amount ( I am not sure he even checked back with them), I even sent my bank statement showing zelle transfers.
When I ask to add Supervisor to the email thread to clear the miss- communication they refuse to do so, clearly unprofessional. They dont double check their billing issues, and miss-communication and customer has to prove with the receipts, If its not over small amount I felt like filing consumer online fraud complaint, Cleaning service were sub-par, we had to inspect them several times to show the incomplete work they are doing, and had to spend several hours with them, its very unprofessional to not do the job they signed up for.
The cleaning ladies are not sure all the services we requested for, and spent nearly 10hrs to do the job. We expected to get power washing for the porch/patio for a 100sqft area when we pay $99, but all they did was mop the patio, and just dust the porch ( didnt mop porch).
Jenn Mugavero
May 11, 2022
Ym Zhang
Apr 21, 2022
Hailley Olver
Feb 11, 2022
Ginny Dickey
Jan 10, 2022
Rita Ammari-Wright
Dec 03, 2021
Jim Miller
Nov 29, 2021
Setivia Dickinson
Nov 09, 2021
Marsha Johnson
Nov 06, 2021
Lj Evans
Oct 02, 2021
Very impressed with my experience with alert cleaning today. They sent a 3 person team to my home for a deep clean. It went quicker than I thought since there were 3 people working for 4 hours straight. They cleaned all the baseboards, cupboards, blinds, and ceiling fans and everything in between. Even cleaned the oven, which was worth every. penny as it is a job I absolutely hate doing myself. I am currently 9 months pregnant and feel so relieved that I will be able to bring baby home to a nice clean home! I will definitely be using their services again!
Patty Schminke Bevan
Sep 26, 2021
Katie Van Duzee
Sep 09, 2021
I would not recommend this company. The team left debris on my driveway from their carpet cleaners and they decided to use our bathroom and leave feces smeared in my toilet. We discovered it as we were doing. final walkthrough with landlord and it was so embarrassing. Also disclaimer that a move out clean DOES NOT include wiping down or spot cleaning walls.
For $469.00 move out clean ( not including carpets) I expected more from this company. Also the team that arrived didn't speak any English, we had to rely on google translation. I believe if someone spoke English things would have had more clarification and expectations would have been met. Just please beware of this if you decide to use this company.
For $469.00 move out clean ( not including carpets) I expected more from this company. Also the team that arrived didn't speak any English, we had to rely on google translation. I believe if someone spoke English things would have had more clarification and expectations would have been met. Just please beware of this if you decide to use this company.
Consetta Parker
Sep 07, 2021
Kanya Babu
Sep 05, 2021
I called them very last minute because I needed my house cleaned for an event, they showed up the same day and left my house spotless! I had them deep clean my whole house and I was very pleased with the results. Will definitely continue to book alert clean services! Services: Deep clean, General housekeeping
Derrick Messer
Sep 03, 2021
The ladies were very thorough, hard working, professional and detailed in their cleaning. My house looks as immaculate as the day we moved in and that was over 3 years ago. Very good job and strongly recommend Alert Cleaning for future house cleaning services. Services: Window cleaning, Deep clean, General housekeeping, Glass & mirror cleaning
Dan Huleatt
Aug 25, 2021
Jill Smith Fortunato
Aug 24, 2021
Ladylisa
Aug 17, 2021
Megan Daniels
Jul 25, 2021
Shelby C.
Jul 25, 2021
Lisa M.
May 05, 2021
This company did such a fantastic job on our apartment move out cleaning. The communication was good in scheduling and updates on the time of arrival. The three ladies that came worked so hard and I could not have been more pleased with their work. The apartment manager did my move out walkthrough and was so impressed with how great the apartment looked that she is going to use and also recommend Alert Cleaning to others. Thank you Alert for making this part of my moving great!
K. Bowker
May 05, 2021
Christine H.
May 04, 2021
The team that came out was professional and thorough. They shared with me some things that a previous cleaning company I had for over a year has missed. I am mildly disabled, and have been unable to do a deep clean myself for years. The team made my home feel truly clean for the first time in years! I am more than pleased and am excited to have finally found a housecleaning company to stick with. Thank you Olga! You have a new loyal customer here!
Olivia Bowker
Apr 03, 2021
We were gifted some cleaning sessions from my mother in law (btw, best gift ever!) and we have been so impressed with Alert Cleaning Services. The girls are always so nice and professional and they do such a thorough job. We will definitely be continuing with them after our gift runs out :) Services: Deep clean, Standard clean
Caz H.
Mar 27, 2021
A good friend of mine has been with this company for 15yrs and her house always looked AMAZING! I always wanted to have somebody to help clean the house when I was working full-time and also taking care of the family but I never got anyone and I just did it myself. In 2020 I become disabled and now I can't stand for very long to do anything. I am so grateful that my family has tried to keep up with how clean I used to do it, but it's not the same.
I finally asked my friend who they used and figured I would at least give it a try. When I reached out to the company, it was an immediate response and they were able to get me in very quickly for the deep clean. We now are on a schedule because the house looks amazing when they came. My family is excited that they don't have to do as much LOL and I am very excited because it looks like the "mommy clean" that I used to do.
If you were looking for somebody or somebody new this company is awesome! I love that I also get reminders a couple days before. There's been a couple glitches but they have been on the ball and fix it immediately. Thank you so much to all the team at Alert Cleaning Service's!
I finally asked my friend who they used and figured I would at least give it a try. When I reached out to the company, it was an immediate response and they were able to get me in very quickly for the deep clean. We now are on a schedule because the house looks amazing when they came. My family is excited that they don't have to do as much LOL and I am very excited because it looks like the "mommy clean" that I used to do.
If you were looking for somebody or somebody new this company is awesome! I love that I also get reminders a couple days before. There's been a couple glitches but they have been on the ball and fix it immediately. Thank you so much to all the team at Alert Cleaning Service's!
Elizabeth M.
Oct 22, 2020
Kelly K.
Mar 11, 2019
Noel C.
May 23, 2018
We hired Alert Cleaning Services to do a move out clean and carpet cleaning in an apartment that we rented for a little over a year. I had heard good things about them on Facebook so I thought I would give it a try. I handled everything through Facebook messenger and Olga was very prompt when messaging me and did everything requested. The cleaning crew was very professional and did a great job on the apartment, our complex couldn't find any reason to charge us upon move out! After the carpets were cleaned they looked brand new. We are so grateful for the amazing services they provided.
Sandra C.
Oct 22, 2017
Alert Cleaning Services came to clean my wood floors and the shower in my master bathroom. That's all I asked though the crew went over and beyond. From the moment they were here, the smell of their ecofriendly cleaning products was heavenly. The end result was truly magical. You can't go wrong having them for all your cleaning needs.
Sheena C.
Sep 06, 2017
Tina
Mar 23, 2016
Dana
Nov 01, 2015
I just wanted to take the time to thank you for the tremendous work you did at my parent's house. You have truly brought them peace and real joy. My Mom keeps saying she feels so much better.she has such a burden off of her. My dad can't get over the details you took care of.it is an unbelievable burden lifted off of both of them.
Julie
Apr 20, 2015