Air Plus Heating & Cooling

No air was blowing out of three of our house's air ducts. A tech came out and he quickly determined that the problem was within our walls, not the attic, and then he figured out which air duct line must be the problem and where the problem likely was occurring. He gave us a quote for the repair and we scheduled a date and time for a crew to come back.

When their crew came back, they opened the wall and found a disconnect between where a 10" line connected to a 9" line. They fashioned and attached a reconnect, and that fixed the problem. Their techs are focused and get the job done. I like how they charge for their services. It saved me money. First, they charge you a set fee for "Level 1 service" (in our case, the tech who came to our home and figured out what the problem was).

Then they offer you a quote for the next work, which in my case was a "Level 2". It helped that I had told them I would handle the wall repair myself. The total of their charges was much less than a quote I had been given from another company.

So the drama continues. My air conditioning system that AirPlus installed and "fixed" for another 1k is broken again. It is still underFactory warranty but AirPlus refuses to even look at it because they "no longer service this brand". THEY INSTALLED THIS AC SYSTEM that has been broken longer than it has worked. When I asked how they could abandon me like this I was told by the owner (wife) that this was common practice in the biz. Well it's pretty shady and I am Very disappointed. Choose this company at Your own risk.a wolf in sheeps clothing.

I had 3 old HVACs that needed replacement. Interviewed 5 companies and selected AirPlus. Kevin was the salesperson and was my first point of contact. He came to the house a couple of times and asked a lot of questions about the layout (almost 4000 sq ft) and issues that we were having with our current systems. Eventually, Kevin brought over Jim, the owner of AirPlus with 35 years in the industry, to take measurements and to help figure out appropriate solutions.

In the course of planning, Jim visited 2 or 3 times and we always had good dialogue. We ended up replacing the 3 old HVACs with 2 Trane HVACs, including compressor, furnace, coil, ducting, electrical, and registers. Jim was onsite during most of the install and his crew was very respectful, always wore masks, and did a great cleanup at the end of each day's work.

Job took about 6 days to complete. I had opted for final inspection with WeGreen and the City of Poway. Each indicated an excellent install and I just received the official permit today. I'm not one who writes many reviews but felt I needed to share this experience. I know how daunting it can be facing HVAC issues/replacement, but I was quite pleased with AirPlus, from the front office to sales, owners, and crew. Needless to say I highly recommend AirPlus for your HVAC needs.

I called in the morning and they were here by noon to troubleshoot an unresponsive furnace. He found the problem right away and checked the system before finishing. He was pleasant, clean and professional. We were very satisfied and will use them again. Service: Heating system repair

I was very impressed with their work. Osvaldo and Andrew were on time, very efficient, and professional. They completely replaced our furnace which was 22 years old.

We had Air Plus Heating & Cooling service our mini-split system last month after Carini stopped servicing Fujitsu systems. I was on a maintenance plan with Carini but they bailed on us in October without notifying customers of this change in service. I found Air Plus after checking out various reviews and am extremely glad I did. Bert, who works the office was very kind, efficient and helpful. Ozzy the technician was prompt, very thorough, helpful and definitely provided the best servicing we ever had on the mini split system. I highly recommend Air Plus Heating & Cooling and am a grateful customer who is looking forward to having them provide the ongoing maintenance for the mini-split system

They show up on time, provide realistic assessment of the situation, offer great solutions, and proceed They installed a furnace for me 20 years ago and still provide outstanding service They are the best!

I had a wonderful experience with them. Very knowledgeable and helpful. They changed my old system and installed a new AC system and they worked through all the challenging rout and complications of an old ducking system. They started the work early morning and stayed up to evening. Same thing next day. The owner was at the job site all day working and his assistances were very knowledgeable and helpful and polite. They were very careful and cleaned after they were done.

I was very impressed with Andrew's professionalism and knowledge. He worked on my HVAC several months prior and when he returned he remembered the issue and similar ones with other units in the neighborhood and was able to fix it for much less than the original estimate. Service: Repair HVAC

I used Air Plus Heating and Cooling to replace an old heating and air-conditioning system. I had three estimates and went with Air Plus because of their professionalism, competitive price, and the Consumer Report recommendations for their particular heat pump brand. I was working with Kevin to order, purchase, and coordinate the installation. He was very attentive, answered my emails and phone calls right away, and was a wealth of knowledge.

I had to work the day they did the installation, so my neighbor who was also getting the same unit, let the workers into my condo. When I got home there was no indication that anyone had been there, except for the new thermostat on the wall. My neighbor commented how hard everyone worked, how many stairs they had to climb, and how difficult it was to remove the old equipment from the ceiling. I appreciate their hard work and excellent service! Thank you!

Dear AIR PLUS: Thank you very much for sending Eric to perform the annual maintenance on our gas furnace and to instruct me in the operation of our Ecobee thermostat. Eric did a superb job, and Marcie and I are very grateful! With Many Thanks and Kindest Regards. Marcie Moore Oxman Michael N. Oxman, MD

We recently used Air Plus to get AC and a new furnace installed in our new home, and they did a great job. Eric, Andrew, Ozzy, and Jim did our install, and they were very professional! They arrived on time, and worked hard every single day of our 3 day install. Our house gave them some trouble (the house is from the 50s, so small crawl spaces, very low roof over our additions, that kind of thing), but they definitely rose to the occasion and put in extra work to get it done.

They even created some custom components for us so that we could get air into the whole house! They were also very good at maintaining communication about what was happening with the job as they ran into these hiccups and challenges that our house threw at them. I'm so glad they were able to make it work! It's been a couple of weeks now and everything has been running smoothly, and I'm so much more comfortable in my new home now. Thank you Air Plus!

Amazing service! Prompt, efficient and thorough. They even came out at 5pm to clear drain lines, knowing our Airconditioner was needed the next day. I HIGHLY RECOMMEND THIS COMPANY!

The Air Plus Heating & Cooling team did an excellent job at installing an entirely new Trane HVAC system for our home. They arrived exactly on time, were very professional, and kept us informed on the progress of the work throughout the day. Overall it was a very nice experience and definitely recommend their services. Services: AC installation, Installation, Heating system installation, Thermostat installation

Eric Hardwick was here on a late Friday afternoon and was able to get our A/c working! He was courteous and professional and we would highly recommend. Thank you so much Eric! Service: AC repair

Air Plus was great from start to finish, and every single person we interacted with was professional and easy to work with. The quoting process with Kevin was smooth and competitive, and the installation went well. We got another quote from another company that came in a little lower, but we were much more comfortable with the professionalism Kevin showed. Well, Kevin ended up matching the quote, making it an easy decision.

After scheduling the initial install, I had to reschedule due to some things that came up on our end. When I called, the person I spoke with (I think it was Kim) was understanding and made it easy to adjust the dates without any hassles at all. The whole installation crew, including Eric, Osvaldo, and Andrew (and anyone else I may have missed!), were knowledgeable, efficient, and professional.

They checked in to make sure we were happy with the placement of equipment and were proactive in giving us a heads up about any loud noise or strange odors. We are very happy with the end result and highly recommend the entire team!

I was very happy with their service starting with Kevin who gave me a thorough, prompt, and believable estimate. I felt good about his presentation and hired company to install a brand new system after removing the old one. A large crew of installers arrived exactly on time and spent the whole day, without a break, completing the project. They made sure I understood the best way to use the new system, cleaned up completely, and were very friendly. I would definitely hire this company again, though I'm certainly hoping this system lasts longer than my old one. Thanks for the good service.

I purchased a complete Trane branded heat and A/C system from them 17 yrs ago. The A/C finally died of old age, but the furnace is still going strong. So, I just bought a new upgraded Trane AC from them, that they matched to my existing furnace. They also did some tune-up mods to my ducting too, to better distribute air to the 2nd floor. All works GREAT! Excellent people to do business with. Very professional, personable, and prompt. I highly recommend them.

I have been an Air Plus costumer for decades. Jim took out the mismatched, multiple heating system that was present in our 1907 built home in South Park in early 2000. The new Trane central heating and air conditioning system was beautifully installed. The warranty was honored and any work needed was well done. Just last month, one of my thermostats began to malfunction.

I requested for two new thermostats to be installed. Air Plus responded promptly and expertly. It is a major asset to have a stable business take care of such important component of the home. Air Plus has always been responsive when I needed them and the work was always done beautifully. Thank you Jim and Kim for running such a reputable business.

Eric, Andrew and Ozzy installed the system. These guys were prompt, courteous and professional. Price is very reasonable compared to 2 other estimates I received. Whatever the sales rep recommendations for improvements and effeciency were delivered. They left the place clean. I highly recommend Air Plus. I found them through referral from a happy customer friend.

Hire them! Seriously, the best contractors I've ever hired. Median pricing, on time, and communicative. I ended up having a very long approval process for a new electrical box with SDGE, but as soon as it was in Air Plus was there installing my new AC system. They were professional, super clean, and the owner was on site making sure I had the best set up.

After everything was installed, they spent at least 90 minutes warming and cooling my house, confirming my system was working correctly. Then, someone stayed after to make sure my thermostat was set correctly. Amazing service, I'd recommend them to everyone.

I'm various stages of installation I had Eric, Ozzie and a gentleman by the name of Andrew. We were impressed with how informative they were. We were very pleased with Eric's tutorial on how to work the overall system. We would have no hesitation referring your company to friends and family.

Eric was so awesome! Though the problem has been nearly impossible to fix (another company gave up) he tried everything and I finally have working heater for both stories of my home! He was kind, trustworthy, and had very good pricing! Thank you Air Plus! :)

Seamless removal and install of new Fujitsu mini split. Worked with Kevin and Andrew (who did a perfect install), both are highly professional. I liked that the people at Air Plus were always punctual and if I. had any questions or issues they responded very quickly by email or phone. They listened to my recommendations for the install and double checked that everything was working right. I appreciate the inclusion of a surge protector for the unit. I can confidently recommend these guys for truly professional a/c and heating install work.

I am very happy with the heater I purchased. I really needed a new one and the one I got is very high quality. The installation took some time to do but was well worth the wait. The only thing I didnt know about was there was a coupon on line for 100.00 dollars off the unit. I wish I had known about it when I bought the heater.could have saved alittle bit of money.but outside of that the whole experience was very well planned and things ran very smoothly. Thank you.!

Ralph was out to service our heating and cooling unit. He arrived on time and was very efficient and nice to work with. Our unit was done in a few hours and everything was clean, tidy, and working well. We would like to sign up for the Comfort Club inspection 2x/year.

Service tech Eric Hardwick was attentive, professional in demeanor and appearance, knowledgeable, explained status and situation clearly in layman's terms and, best of all, was able to get out Trane a/c system back into perfect condition. He also informed us of the Air Plus maintenance contract, which costs only $15/month, and includes pre-summer and pre-winter visits and service. We will definitely sign up for that.

This review is long overdue. I had Air Plus install ductless AC units in my condo two years ago. My condo president recommended Air Plus since she had used them to install her units. Installation was fraught with issues. First, they made plans to install the condenser on the ground floor only to scramble and change it to the roof when they learned the condo unit was on the 3rd floor.

Then there were multiple delays getting installers with multiple excuses given. Then when they did finally arrive to do the installation, they underestimated the time it would take. They were there until midnight and still not done. They knew they were in the wrong and at least offered a 3% discount. Fast forward two years later when I called them when one of the unit was making noises.

Of course we called on the last day of the labor warranty to have a technician unable to replicate the problem. Two weeks later, reporting the same problem but outside of warranty so $149 service call (not applied to work) to discover the issue was a clogged drain. A more diligent technician would have taken the time to diagnose this correct the first time. So done. Stay away!

Kevin was very informative and personable during the job estimate and was not afraid to get his clean work clothes dirty climbing up into a very hot attic to check out the old furnace. I was also impressed with the HVAC installation for my parents condo by Air Plus. The installers were very good about cleaning up and kept the place well protected while doing their work.

They were efficient and I was amazed at how they got the furnace up the stairs and through that small trap door to the the attic without damaging anything. I would recommend this very professional company for any work needed.

Yes. They were professional. Arrived on time. Took their time to do a quality job. Everything was excellent. I highly recommend this company.

I am sorry to report that 1 month after my air conditioning system was "fixed" it broke again. Seems that this has been a complicated problem to diagnose. Andrew has come out twice this week and still we have no functioning air conditioning. We are told now that there is a faulty part and although we are still within the warranty for parts and Installation apparently my initial call to notify them of a problem was past the Labor warranty (the expensive part).

I requested a call from the owner (Jim) as my concern is that we pay for labor to have the new part installed and it still doesnt work. To my surprise, his business partner Kim called me back within the hour and assured us the problem would be fixed and that their repair (including labor cost) would be warrantied for 1 year. That's pretty amazing.

So even though I still dont have functioning air conditioning I stand by my original review of this company. They truly "Do the Right thing". I will update when this problem is resolved. FYI.someone named Heather answers the phone now and she isnt nice at all.

I highly recommend Air Plus. Working with Kim and the other staff is a delight. Very professional. I went to them after Anderson HVAC said I needed a new heating system & quoted an enormous price. I called Air Plus for service. They promptly came and checking out both my heating and AC system. It was and is fine! So now I use them for my regular service appointments. I give them 5 stars.for great service, honesty, and professionalism.

Hello, Air Plus recently repaired my Fujitsu mini split system (it was not cooling), and it now cools very well! The two technicians were courteous, knowledgeable, and explained everything clearly. Also noteworthy, they repaired my mini split system even though they did not install it. This is unique in this industry I have found. Air Plus was the only installer of the eight I called that would repair my system.

The installer who installed my system, Carini, would NOT repair my unit, because they no longer sell Fujitsu systems (not that this is a valid reason, it's just the reason they gave). Do not call Carini if you have a Fujitsu mini split system with their name on it. Call Air Plus.

I have been using Air Plus Heating and Cooling for several years. The blower stopped working and I called them to replace it and do maintenance on both the furnace and AC. They were on time, COVID19 safe, knowledgeable, and did not leave a mess. The price was fair. Because my system is very old we also discussed replacing it should the AC compressor go out. They did not push me or try to upsell me. When the time comes to replace my Trane system, I will definitely call them.

Air Plus installed a new furnace and air conditioning system. The process was very thorough from the initial consultation on our needs and their recommendation through the actual installation. Jim's involvement at every level was most appreciated and lent credibility to the recommendations and quality of the work. The install was very efficient and. they finished in the time estimated.

All of the employees were courteous and knowledgeable. The work site was cleaned up well upon completion. My only suggestion is that we should have been given a more thorough introduction to the new thermostat. All in all it was an excellent experience.

Highly recommend for mini-split A/C. Jim really knows his trade, and thoroughly assessed the problem before formulating a plan. He gave an estimate (which he stuck to) and thoroughly briefed Andrew, who was also present, so Andrew could take over and fix the problem. Andrew fixed our ductless mini split in a fraction of the time it had taken another company, at a very reasonable and well-deserved rate.

Outstanding, job by all from the quote to installation. Price was more than reasonable. Very professional both Kevin and the installer. Communication was timely and accurate. Highly recommended Air Plus Heating & Cooling. Thanks for everything Darcy Sesma

I had obtained a number of quotes from companies to replace my aging furnace and get AC installed in my condo. From the time I selected Air Plus, they went over and above to work with my while I got an approval from my condo association and scheduling my installation. From the recommendations I received from Kevin concerning things as small as new registers for air flow to the install have exceeded my expectations.

The crew arrived right on time, ready to get to work. John and Ralph went right to work on the tear out and installation. From the attention to keep the work area clean, down to fitting all the components they were top notch. They performed a full test of my system and left a job well done. Air Plus has my business for service and maintenance from here on out. Talk to them and hire them, you won't be disappointed!

This is the best heating and air conditioning service in San Diego. I had them service my unit for both heating and cooling and they were very fair and honest both times. Andrew was very knowledgeable about the problem, explained the service required in detail. He was very personable but professional. I would highly recommend them; I wouldn't think of using anyone else.

Amazing Service. Very professional and kept my home clean while working. It went very smooth and they responded to my calls and showed up on time, etc. and their pricing was extremely competitive. I had a mini-split installed, a brand that they were not all that familiar with and they did an amazing job.

Everybody at Air Plus was very nice and professional. They were able to send someone out very quickly and because he fixed the issue with the AC, he did not charge me a fee for coming out like I know some other companies do.

Air Plus has been my go to heating and air conditioning company for the past five years. Never have I met a more knowledgeable and honest contractor than Jim Crawford. After experiencing bad service and the inability to address our airflow issues in our home (we have three systems), Jim provided the ductwork design solutions and equipment to create an environment we truly enjoy now.