After the fire Louis Stradling was quoted, "Stradlings would set up temporary office facilities in the paint shop just south of the fire site. Telephone connections were put in this morning. Some 40 employees of the company will be paid their wages due to date, then as fast as we can, we'll go back into business."Stradling said that the company would complete jobs already contracted, then, when final figures on the total loss had been compiled, the company hoped to rebuild on that or perhaps another site. For the present, business would be conducted from the temporary office.The history of the company included in this newspaper article from 40 years ago: "The Stradling family began in the contracting business here some 38 years ago, when Joseph O. Stradling Jr.started a contracting company in 1930.
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If you're planning a kitchen renovation, how you manage your remodeling project from the start will determine your satisfaction with the project at its completion. Consider this tip from the American Institute of Architects: good project management encourages an on-budget and on-time kitchen renovation.
Reviews (12) Joshua Lecour
Aug 23, 2021
Interestingly enough, I called to see if they install cabinets and the receptionist was pretty unhelpful. I asked if they installed and she said "only our cabinets." I then asked if she had any referrals and she replied, "no." Everything was quiet until I hung up. Terrible customer service and I won't be using them for that experience.
Dotty
Jun 11, 2021
Joshua Davis
Jan 10, 2021
Long review incoming! We hired Stradling's to replace all of our kitchen cabinets along with adding a "coffee bar" cabinet to an empty wall. The process started by meeting with Emmy (our salesperson) and going over a design and pricing. We gathered a few quotes from multiple different companies and after much review, decided to proceed with Stradling's.
Per Stradling's, 50% of payment is due in order for cabinets to get built and installation scheduled. We paid the 50% and had a very reasonable time frame for installation. Prior to install, the other 50% is due. To me that's a very odd practice but figured what the heck, and paid the balance in full (prior to any work being done). A week prior to installation, Emmy reached out and mentioned that one of the wall cabinets was incorrectly ordered and would delay the process just slightly.
Original install date was still set but completion would be a little bit longer than expected. Not ideal but hey, no biggie. Install date comes and the installer (a sub contractor for Stradling's) was hard at work. Everything was chugging along with the exception of a few things. One being that one of the new floor cabinets was larger than the previous one, so they were going to shim it and elevate it compared to the other floor cabinets.
This made a noticeable 1.5" elevation difference between the left side floor cabinet and right side floor cabinet. Thankfully I caught this and told the installer I would cut the floor tile that evening to ensure a proper fit. The following day they returned to complete what was left (minus the wall cabinet from earlier). This was good news because I had my countertop guy scheduled for two days later to get fabrication started. Well, here's where things got really interesting.
Once Stradling's left for the day, my wife and I were inspecting everything and realized that our sink cabinet was 2" off center to the left from the kitchen window! This was a BIG deal obviously as having things centered is important. Thankfully Emmy was able to get her installer out the following day to fix this, but even more thankful that WE caught this (another issue that we had to point out) because if countertops had been fabricated and installed this would have been a catastrophic mistake!
Finally got the countertops in and then the final wall cabinet was installed along with microwave and crown. The finished product was sloppy so we had them back out for the fine detail touch ups. In short, here's my closing thoughts. This company would benefit tremendously from having a superintendent follow up on the work performed by subs. The mistakes that we, the homeowners that are paying top dollar for this job, had to catch is unacceptable.
If we did not catch these mistakes, this kitchen would have been a disaster. Luckily I'm a tradesman myself and caught these issues. The reason they get a 3 star versus a 1 or 2 is the responsiveness of Emmy and prompt nature of fixing their mistakes. While I would hope the mistakes never happen, the fact that they took care of it quickly helps. Additionally the final product was good.
We are happy with our kitchen. Would I recommend Stradling's? 100% I would NOT recommend them. Nevertheless I hope they can improve from this job and learn from mistakes made.
Per Stradling's, 50% of payment is due in order for cabinets to get built and installation scheduled. We paid the 50% and had a very reasonable time frame for installation. Prior to install, the other 50% is due. To me that's a very odd practice but figured what the heck, and paid the balance in full (prior to any work being done). A week prior to installation, Emmy reached out and mentioned that one of the wall cabinets was incorrectly ordered and would delay the process just slightly.
Original install date was still set but completion would be a little bit longer than expected. Not ideal but hey, no biggie. Install date comes and the installer (a sub contractor for Stradling's) was hard at work. Everything was chugging along with the exception of a few things. One being that one of the new floor cabinets was larger than the previous one, so they were going to shim it and elevate it compared to the other floor cabinets.
This made a noticeable 1.5" elevation difference between the left side floor cabinet and right side floor cabinet. Thankfully I caught this and told the installer I would cut the floor tile that evening to ensure a proper fit. The following day they returned to complete what was left (minus the wall cabinet from earlier). This was good news because I had my countertop guy scheduled for two days later to get fabrication started. Well, here's where things got really interesting.
Once Stradling's left for the day, my wife and I were inspecting everything and realized that our sink cabinet was 2" off center to the left from the kitchen window! This was a BIG deal obviously as having things centered is important. Thankfully Emmy was able to get her installer out the following day to fix this, but even more thankful that WE caught this (another issue that we had to point out) because if countertops had been fabricated and installed this would have been a catastrophic mistake!
Finally got the countertops in and then the final wall cabinet was installed along with microwave and crown. The finished product was sloppy so we had them back out for the fine detail touch ups. In short, here's my closing thoughts. This company would benefit tremendously from having a superintendent follow up on the work performed by subs. The mistakes that we, the homeowners that are paying top dollar for this job, had to catch is unacceptable.
If we did not catch these mistakes, this kitchen would have been a disaster. Luckily I'm a tradesman myself and caught these issues. The reason they get a 3 star versus a 1 or 2 is the responsiveness of Emmy and prompt nature of fixing their mistakes. While I would hope the mistakes never happen, the fact that they took care of it quickly helps. Additionally the final product was good.
We are happy with our kitchen. Would I recommend Stradling's? 100% I would NOT recommend them. Nevertheless I hope they can improve from this job and learn from mistakes made.
Adam Estavillo
Dec 22, 2019
P. Trammell
Mar 23, 2019
Stradling's Cabinets and especially Lonnie did a great job with our cabinets and counter tops for our kitchen and bathroom remodel. We had a very short window with Christmas looming, and remodel was finished on time. They went above and beyond to help us make selections and create the perfect space for us. Lonnie did a great job of communicating everything to us, staying on top of all the details, and followed up often to make sure the work was completed to our satisfaction. We would use their services again. The pictures below are before we added the backsplash and cabinet knobs/pulls.
Steve Dadds
Jan 21, 2018
Mike Graffeo
May 09, 2017
Stradlings Cabinets has surpassed our expectations in many ways. From the way they took their time with us on the selection of colors and styles, all the way down to the door knobs. Their quality is fantastic and we are planning on having this vanity for a very long time. When we decide to replace our second vanity we will definitely call them. They came down when they said they were going to for the install.
And any little issue that popped up (in every remodel job there are unexpected items), they took care of it effortlessly and always got our opinions and gave us clear options. Highly recommend them.
And any little issue that popped up (in every remodel job there are unexpected items), they took care of it effortlessly and always got our opinions and gave us clear options. Highly recommend them.
Sandi Steele
Apr 08, 2017
We recently worked with Stradlings Cabinets on a complete remodel of our home. Lonnie re-designed our kitchen and baths making them more functional and beautiful at the same time. The plan, timeline, quality and extras were executed perfectly and on agreed timeline. Stradling's was always professional and delivered a product that exceeded our expectations. We would highly recommend them anyone.
Bradley Johnston
May 31, 2014
Monicajoylyn Vaughn
Jan 15, 2014
Stradling did a total kitchen remodel for us. We were extremely happy with the customer service and the quality of work that we received with Stradlings. Margo worked with us every step of the way and Dawna was always on top of keeping us up to date on what our next step would be. We have already recommended them to three of our friends/coworkers :-
Monicajoylyn Vaughn
Nov 29, 2013
Jeff Sapp
Nov 07, 2013
