Head's Plumbing Sales & Service

Very professional service. Knowledgeable of the problem found and what needed to done to complete the repair. Service: Plumbing pipe repair

Very Satisfied. Good customer service Kept appointment times. Clean Up I can't enough good things about Head Plumbing Services I rate them Five Stars. Job well done Septic tank And replacement of Pilpes

My 'go to' company. I called yesterday & Torian came out today. Completed repair today. And all with great customer service. Grateful customer for life (just hopefully not too soon, lol) Service: Sewer repair

The shower did not need repair that was good. The toilet had two problems they fix the toilet fixtures but I wanted them to also address it shakes or it wasn't stable and it's still not stable. Overall good job Services: Toilet repair, Shower repair

Very professional young men, and they made a satisfactory diagnosis that we all agreed upon. They will be installing a new toilet for us.

After some fair amount of calling around and on the recommendation of one of the neighbors on Nextdoor (thanks neighbor ), we utilized HEAD'S PLUMBING SALES AND SERVICE, INC to pump our septic tank (which had not been pumped in about 9 years). Torian (Tory) and his colleague came out, pumped, and installed two risers. They were extremely proficient and professional.

Not only that, they made sure my husband understood what they were doing and why, pointing out the importance of regular maintenance to avoid costly repairs. The company is small (10 of them), 4th generation, family-owned business. Their reputation means quite a bit as they're competing with larger companies, so their competitive advantage is the consistent quality and reasonable pricing. Please consider contacting them for your septic needs.

The technition came out to determine why my water bill so high. After checking many posibilities he was able to determine where the problem was. He was knowledgeable. professional, and explaine exactly what I need to do. I was very pleased with his service.

Top notch service. I've been using them for years and they are very consistent.

Thanks to Byron and Corey we are not stopped up ANYMORE! Bryon stayed on it until he unstopped us. They had to bring in three different instruments / machines and finally they cleared the line. Thanks so much HEAD Plumbing. They kept me informed the entire time and were very respectful and cleaned up their mess. Service: Toilet repair

This place is super professional, on time, and did everything perfectly. Shout out to Jody who did the inspection of my gas line. He was very nice, super helpful and just a great person! Y'all rock!

I was recommended to Head's Plumbing Sales & Services for toilet issues, to install a new sink, and repairs. The service technician Bryon was exceptionally proficient. My scheduled time was from 1:00pm to 3:00pm and Bryon arrived around 2:30pm. Bryon was extremely pleasant and professional. He entered into my home and introduce himself and ask me about my issues.

We discuss the issues and he provided me quote. He realized I didn't have all of the parts I needed for my sink to install so Bryon went to Home Depot to provide the things I needed. Everything was completed in a time mannerly. I'm glad I called Head's Plumbing Sales & Service, to service my house! You guys get 5 stars!

The first time I used this company they were timely and professional. It's gone downhill since then. I referred a friend, and they never got back to her. Then, this week I had a leaking pipe. Called on Wednesday and was told someone would reach out to send a technician. Thursday comes and leaves and Friday I call back inquiring why no one has contacted me.

I was told that Mr. Head would probably call me back because it isn't like them to not follow up within 24 hours. Comes now, Saturday morning, and I finally get a call. They can send a technician out today but it'll cost me extra cause it's a Saturday. It seems like they conveniently waited until Saturday to do the up charge. I declined and have decided to use someone else's services.

I'm extremely disappointed in the lack of customer service and the lack of responsiveness of this company. I do not recommend them if you have a urgent need. Clearly, they're waiting to the weekend to upcharge people in need of services.

I am giving 5 stars to the professionalism and workmanship of the technician named Odari. The cost was within the range for the service provided. According to Ashley, the the originlly scheduled tech was not able to make my 11-2 window, so Odari arrived after 3:30pm. That was fine for me, because I work from home and I wasn't planning to leave until after 5pm.

I just wanted my shower clog fixed; and it was! We also discussed replacing piping from the street to my house and I received a quote in a timely manner. I look forward to that service being completed. I am glad to have found Head's Plumbing Sales and Service!

One of the best business experiences I've had in a long time. Torian is awesome, very knowledgeable: When he came to empty my septic tank I knew there was an issue with it (besides being old), Torian took time to walk me through several options ( pros/cons/pricing). Once I decided which route I was going to take Torian communicated every step, we had some delays due to product availability and really bad weather, but nothing that caused me any stress or inconvenience. Torian and his partner were very personable, we had some very 'comedic' days that provided much needed laughter during these unprecedented times. Ashley provided great customer service during scheduling and follow up.

I highly recommend Head's Plumbing for your plumbing needs. I found their services based on other recommendations from NextDoor and echo the positive sentiments. Great customer service. Timely. Master Plumbers. Warranties. Thorough inspection and explanation of issues/services needed. Local business owner! Great Pricing. Phil was great! 40 years of experience! Plus, they sent a thank you note. Nice touch.

I have used and recommend Head's Plumbing Services for about three years now and they have always given great professional service.