Lawnworks

Critical: Professionalism, Responsiveness, Value I've tried to call them multiple times and could not get anyone on the phone. Their voicemail box was full for a long time too. Bad customer service and they are also expensive. Service: Lawn mowing & maintenance

I don't appreciate your employees flying down my road, where many children play, riding their bikes on the sidewalks. It's a 25 mph road and they were going at least 40. They shouldn't get a company truck if they don't know how to drive.

Very disappointed with this company! Our yard is not coming in very well and the employees very unprofessional. They just show up without any communication! Gave them ideas of plants we wanted and showed up with what we said we didn't want. My husband tells them this is not what we want and the guy working says well this is what you get. Needless to say they didn't finish the landscaping. We did our own only to find out they dumped all the stone from the yard in the flower beds! Not happy with the outcome at all!

I am pleased with the Excellent care my lawn gets. I highly recommend them.

Horrendous customer service. I won't bore anyone with the story but their employees are looking for any excuse to skip your lawn/their job/etc. And when they find a way to bypass your lawn and save themselves 20 minutes of work, do not expect the office staff to help you. I feel bad for being less than pleasant to the girl I spoke to. It probably isn't her fault, she was likely reading from a flowchart and probably just out of school.

Maybe their policy of "bottom line at cost of individualized customer service" comes from the owners. I don't know. What I know is that it was made clear to me that they were doing me a favor, it was not the mutually beneficial relationship it should be. Bottomline, if you want mass produced, cheap lawncare: They're your guys. Lawnworks is like a big box retailer. Go with them to save a buck if you have to, but don't be surprised when your product breaks and isn't covered by warranty. Spare yourself and call ANYONE else

After consulting with numerous lawn care providers I noticed this company was BBB A+ rated so called them. Dominic got right back to me, came out to the house and quoted a very fair price to put our yard in. Amazing is all I can say, they were professional, courteous of our time and most important.the yard came in and looks GREAT! Thanks Dominic and everyone at Lawnworks!

Several phone calls to a clueless office person and I finally got a phone call back from the owner, Dominic, who basically told me that they had no idea when they'd be able to come out for an estimate. Giant waste of my time. Will be going with someone else.

Great work! Professional, knowledgeable, reasonable prices. Great job!

I am so happy that I went with this company. For a little background I moved into a new house in early spring that needed a lot of landscaping. I called a few different companies to come out and give me estimates on the work that needed done.