We are a family owned local repair company that specializes in washer repair, dryer repair, dishwasher repair, stove repair, range repair, oven repair, disposal repair, air conditioner repair, refrigerator repair, freezer repair, fridge repair and other repair services.We bill a fixed call charge of $35 to inspect the appliances which is waived if we perform the service, regardless of where you are located, what appliance it is, and what time of the day is convenient for you.We have been in business for decades and have the highest recommendations of any appliance repair service.We take pride in the quality of work that out technicians deliver and the professional and friendly attitude that they bring to every service site.
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Cleaning
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Installation
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Replacement Parts
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Repair
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Reviews (4) Jeannie M.
Oct 28, 2019
Lisa B.
Jul 29, 2014
Very disappointed in the way my call was handled. I called last week for a quote and spoke to a woman, She told me that the service call would be $45 and that the amount would be applied to the repair should we opt to have the work done. Today I called and spoke to somebody named "Dennis." He said the service call would be $65. When I explained to him that the lady told me last week that it would be $45, he made no apologies and simply said "she shouldn't have quoted a price.
She is just the message taker." Not my problem. He didn't offer to honor the price quoted last week or take any responsibility for the confusion. I asked him if he was the owner of the business and he said "yes." His name was Dennis. I said "thank you" and hung up. I don't know if this company does good work or not, but I can tell you this: The customer service is lousy, and very unprofessional. Not a good sign. Sent me running in the other direction.
She is just the message taker." Not my problem. He didn't offer to honor the price quoted last week or take any responsibility for the confusion. I asked him if he was the owner of the business and he said "yes." His name was Dennis. I said "thank you" and hung up. I don't know if this company does good work or not, but I can tell you this: The customer service is lousy, and very unprofessional. Not a good sign. Sent me running in the other direction.
Me Y.
May 16, 2013
Don't use them. They came the same day I called for a diagnosis. We paid for the diagnosis but the technician did not write down specifics as to what was wrong with our fridge. The next day we called and asked them to provide us with the detail of the diagnosis, ie; what the issue is, what parts are needed etc. but on day 3 at 3:30 pm we still have not recieved a phone call to tell us the details of the diagnosis.
In fact, the guy asked us to stop calling because he did not know the details of the diagnosis. He was waiting for the technician to call him back with the details! How does it take 2 days to get the detail? Bad service! Meanwhile our fridge is broken and we have to use an ice chest!
In fact, the guy asked us to stop calling because he did not know the details of the diagnosis. He was waiting for the technician to call him back with the details! How does it take 2 days to get the detail? Bad service! Meanwhile our fridge is broken and we have to use an ice chest!
Delilah Robinson
Apr 08, 2013
