Ocean Sash & Door, Inc. is dedicated to providing our customers with superior results by meeting or exceeding their expectations. It is our goal to create a lasting beneficial relationship with our customers by providing the highest quality and service available from a window and door provider. A family-run business serving the Bay Area for over one hundred and thirty years is no accident, it is TRADITION.
Today the Shop resides at 17th and Shotwell St. on both sides of the intersection in the Mission District.
Today the Shop resides at 17th and Shotwell St. on both sides of the intersection in the Mission District.
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Reviews (7)
Andreas Tagger
Apr 15, 2022
Siddharth Taduri
Dec 23, 2020
I recently ordered a french door. While they seemed professional at the time of placing the order, there were issues later on: - The order was delayed by 2 weeks. Even after that, the deadbolt was still missing and they had to send it separately - The sales person kept forgetting things we discussed and didn't fully disclose all costs. - When the door was finally delivered, the bottom side of it was chipped and damaged. Specifically, we had discussed delivery on three separate occasions - 1) at the time of placing the order; 2) at the time of discussing the 2 week delay; and 3) at the time of 'scheduling' the delivery.
They didn't disclose a $200 delivery fee to my location at the time of placing the order, and the sales person turned around and yelled at me for assuming they are a trucking company. In short, this place is absolute trash - the worst customer service and extremely forgetful staff. I'm sure they make good doors, but if you are going for something mid range and pretty standard, I highly recommend sticking with the big stores like Home Depot and Lowes instead; going to a small time manufacturer like this offers no benefits.
They didn't disclose a $200 delivery fee to my location at the time of placing the order, and the sales person turned around and yelled at me for assuming they are a trucking company. In short, this place is absolute trash - the worst customer service and extremely forgetful staff. I'm sure they make good doors, but if you are going for something mid range and pretty standard, I highly recommend sticking with the big stores like Home Depot and Lowes instead; going to a small time manufacturer like this offers no benefits.
DebraLee H.
Jun 08, 2020
Gary Rowbury
Oct 21, 2018
Lance K. Johnson
Feb 21, 2017
John Buchanan
Feb 07, 2017
Ross Colby
Sep 18, 2014