Power Steam Carpet Cleaning

I decided to get my carpets cleaned because buying new was out of my range at the moment. I wasn't sure if the stains would come out or not. I have dogs and really needed deodorizing as well! They did a wonderful job and I'm extremely happy! I will be using them again in 4 months. Service: Pet stain & odor removal

They did a god job removing the stains however the communication on what needed to be done between the office taking the order and the technician was not. But of course somehow it ended up with an explanation of "we will be more than happy to come back and shampoo what you wanted with an additional charge". No thank you and will not be using them again.

I've used power steam for 20 plus years and they have always been great service for my home, But nothing comes close to how great Gabriel the technician has been for my home he explains everything he does! I Learn a lot from him he is very knowledgeable and goes above and beyond every time and not to mention the quality that he brings is over the top HIGHLY RECOMMEND GABRIEL and power steam for your home!

They did a wonderful job! Carpets are like brand new and smell great. The rep was on time, friendly, loved on the dog and explained the whole process and got the job done quickly and efficiently. I will definitely be using these guys again! Services: Pet stain & odor removal, General carpet cleaning

Daniel came to my home this morning and did a phenomenal job! He is very kind, sweet, and easy to work with! We shared many laughs. The carpet looked like new and it smelled great! Thank you Daniel very much! You are appreciated Service: General carpet cleaning

I called and got a quote. Set up a time. Technician was an hour and a half late. After he finished he charged $200 over the quote. I understand the job may be larger but that was way more than I expected. Services: Pet stain & odor removal, General carpet cleaning

Power steam was incredible! I was surprised by the difference in my carpet when they were done! Over exceeded my expectations! I'd recommend to anyone. Thank you! Service: Carpet cleaning

Doug did a great job! He arrived when he was scheduled. He cleaned all the areas that I wanted. I was concered with a spot on my couch from my dog, but he had it looking brand new! Definitely would have them come out again! Services: Upholstery cleaning, Pet stain and odour removal, Carpet cleaning

Nothing but praise for this company. Tony, our technician, was polite and answered all of our questions. He told us what he could do, and what to expect. Didn't give us a "pie in the sky" snow job. He was fast and did a job that went beyond what we expected. I'll use them again! Service: Carpet cleaning

We are very pleased with the results of our carpet cleaning with Power Steam Carpet Cleaning. Mike went above & beyond in doing a quality job & explained the process to our satisfaction. We recommend them & will be using them again. It's so nice to feel like we've gotten a good deal & that it's paid off in having fresh, clean carpet. Service: General carpet cleaning

First time using this company (7.24.21) - found them by searching online for carpet cleaners. BEST CARPET CLEANING SERVICE IVE EVER USED! Will use their services again and again and HIGHLY recommend this company. Mike was our technician and he asked questions about our carpet and checked to see if it was wool or synthetic or a blend so he knew which cleaning options would work best. (No other carpet cleaning service has ever done this). My husband and I are more than 100% satisfied customers!

Our carpets were needing major cleaning with us raising 2 puppies under a year. Mike came in and took care of us above and beyond the standard service! He has restored our carpet back and freshened up our home tremendously! Services: Pet stain and odour removal, Carpet cleaning

Edit: The owner responded to my issue and offered a recleaning or a refund. The refund was issued promptly. I appreciate that he was polite, professional, and prompt. I have adjusted my review to four stars because I believe his customer service goes a long way to showing this is a business that cares even when things don't go as expected. Needed to clean carpet in house i just purchased as it had pet stains in one bedroom.

It looked better as soon as the guy was done but it took 48 hours to dry, the stains returned even darker and the smell got increasingly worse, probably due to the long drying time (I put fans blowing on it the whole time as well). I had to follow up with several treatments of natures miracle to try and get rid of the lingering odor. The natures miracle resolved the issue mostly but I am very unhappy to have spent almost $150.00 on cleaning one room that only made the issue worse. Was told on the phone that they would use enzymes and paid extra for that but I seriously doubt it was done. And 48 hours to dry with fans. that carpet was soaked and done improperly.

Mike did a great job cleaning our carpets! We did not have high hopes for them looking clean after many years of wear and tear but they look amazing! He really took time to make sure we were happy with the end product and he definitely delivered. Highly recommend their carpet cleaning services! Service: Carpet cleaning

I've used this company several times, and I must admit they go above and beyond. The technician David that came yesterday (3/16/21) was very engaging and personable. He did an excellent job and represented the company very well. If you need carpet/area rug/air duct cleaning, I would implore you to give this company a try! Well done Power Steam Carpet Cleaning!

Eric Rocha, was very professional and really new his job. Thank you , for job well done...

Highly recommend! After calling around & reading different reviews from different carpet cleaning companies, I decided to go with this company. I found the reviews to be very helpful. Our technician Eric was fast but very thorough. He explained everything before even starting. Eric was very polite & sweet to our daughter (she was a little scared of the hoses & sounds). Eric was also able to get every stain/dirty spots out of the carpet. I will DEFINITELY be recommending this company to friends & family.

I used this company to clean our whole house (2 stories) before we moved into our newly-purchased, empty house. Their quote was reasonable and the tech showed up on time. He did what he had been asked to do, which was clean all the carpet in the house. However, there are two things that were disappointing: there were a couple of upcharges I was not aware of before the day of, for things like 'oh, this room is larger than a standard room, so therefore I have to charge you more'.

I dislike that, and feel that it is a little shady. Secondly, and just as important, was something I did realize until last week (the whole house carpet cleaning was in January). There were several dark spots in our living room and dining room that I assumed, and hoped, would come out with shampooing because the carpet was visibly dirty. They did not come out, and when I mentioned it to the tech, he said "Oh, yeah, those didn't come out", so I assumed they were permanent stains.

Fast forward to last week: I needed a carpet cleaning company who could specialize in a particular issue come out to address my dining room. Incidentally, on an unrelated note, he saw the spots and said he would treat them...and viola! They came right out. Immediately. This naturally made me wonder how much effort--if any--the first cleaning technician put into getting those spots out. This was disappointing, after the fact!

I was ready to hassle with the tech, Luis , when he showed up. All companies try to upgrade and sometimes it gets maddening. He shows up, listens to what I want. Luis is polite and does an excellent job!! Will definitely use this company again.

Having spent 14 years as a manufacturer's representative in the upper-end commercial carpet industry, I can honestly say I know carpet construction and how to properly maintain it. Power Steam's experienced professionals do it right - I wouldn't use anyone else for maintaining my carpets or custom rugs!

The team at Power Steam Carpet Cleaning is our #1 choice for clean carpets in our home. We've had them out to house for years and the reason has always been good quality work! Our carpeting is many years old, but Power Steam keeps it looking clean and fresh. Their technicians are fast, efficient, helpful and friendly, and they've even managed to save us money.

I would like to commend the excellent service we received from Power Steam Carpet Cleaning. We had two heavily soiled area rugs, one white and one intricate print. After cleaning they came out looking like new. The Power Steam Carpet Cleaning technicians showed up promptly at the appointment time. They were extremely professional and courteous.

Your men were prompt, courteous, and did a thorough job on our carpets. They also took out spots and stains that were deeply embedded.

Saw what they did to my friends rug and now I'm definitely going to hire them. Her rectangle oriental rug had a very strong pet odor from her dogs and cats and quite a few pet stains and afterwards the carpet looked amazing and had no more smell. The carpet cleaner arrived right on time and was here for less than 30 minutes. Would definitely recommend them to anyone.

By Far the BEST cleaning experience I have ever had. I have used other companies in the past such as the high priced Dalworth and they don't compare to Power Steam. The woman who answered the phone was very sweet and answered all my questions to the carpet cleaner who was amazing. He removed stains that I thought could NEVER come out. The owner even did a follow up call to make sure everything went to schedule.

The people there went above and beyond to make my experience as easy and painless s possible. I would and have told many people to use this company and I have had nothing but great feedback. Take my word for it, they are worth it!!!

I can't say enough great things about Power Steam Carpet Company. We were recently debating on installing hardwood floors throughout the house because of two small kids, but glad we didn't because Bruce came in and gave our carpets new life! He was extremely professional, prompt, and gave us great advice about to how further keep them looking new. I would recommend their services to anyone in DFW looking to give their floors a facelift.