Valley Comfort Heating and Air

Just used these folks to repair our A/C and clean the duct work. It's so appreciated when you call to set an appointment and there is a friendly, helpful voice on the other end. And, when the technicians arrived they too were friendly, knowledgeable and so polite while explaining what needed to be repaired. I have used Valley Comfort and referred them for years. In my humble opinion, they are the best.

Excellent job! They did my ac repair fast and it was less costly than some other quotes I have gotten. They came fast and were very nice the entire time, answering all of my questions and taking the time to make sure I was happy. I will definetely be using them again if I need someone. Service: A/C system repair

Bryan S. from Valley Comfort Heating and Air installed my HVAC when I built my house 10 years ago. I recently scheduled a service call with them when a furnace was short cycling - constantly turning on and off without emitting hot air. The motor was also making loud noises. A service technician came out and told me that he didn't see anything wrong with the furnace.

He told me it was working fine and there were no error codes. The furnace continued to run so poorly that I stopped running it after a few days out of fear that doing so would cause permanent damage. I crawled under the house to check it myself and immediately saw the error code that pointed to the problem. Two hours of watching youtube videos and another two hours following the steps to remove and clean out the condensation box and the short cycling issue was fixed.

Valley Comfort did absolutely nothing and I had to waste half of my day fixing something that real professionals would be able to fix in less than an hour. Even though they failed to diagnose the problem, I am still being charged a $89 "diagnostic fee". Very disappointed with the unprofessional service from Valley Comfort Heating and Air. **UPDATE** Not even 24 hours after my review and Valley Comfort and Heating has made it right!

I'm happy to say that Bryan and Craig reached out immediately, took responsibility for the oversight and cleared things up. Their responsiveness has restored my confidence in Valley Comfort Heating and Air and I look forward to doing more business with them in the future.

Jose Flores from Valley Comfort is the kind of person you want as your technician. Honest, sincere, knowledgable, trustworthy, efficient, and professional. He did a great job installing my new Ecobee5 Thermostat and had to go into my attic to find and use the existing wiring. Many thanks to him for his work. Service: Install thermostat

Chris and Clayton serviced our boiler 6/14/21. They are experts at what they do, and meticulously cleaned our boiler. They helped us understand how to extend the life of our boiler. They are wonderful to work with, and made us Valley Comfort clients for life! GREAT SERVICE! THANK YOU! Service: Heating system maintenance

Valley Comfort came to repair my heater which was creating a bad odor. Did minor maintenance and said it was fine. I turned it back on and the smell was as bad or worse. Called and they told me their technician knew what he was doing and I was hot to worry. But the smell was so bad I called another company to find out I and my family could have died from the noxious fumes, including carbon monoxide, the heater was emitting. Since then I have called and emailed but they refuse to reply.

We have been using Valley Comfort for more than 3 years. Whenever we have had any issues they have been responsive and returned our call the same day to schedule someone to assist us. Their work is absolutely world class! I highly recommend them. Services: HVAC duct & vent cleaning, Repair HVAC, Install thermostat, Heating system maintenance

Jose was in and out in under an hour, had the part that was needed in his truck and fixed our furnace perfectly. I'm really impressed with the efficiency of his work, and the cost was very reasonable. Jose was clean, courteous and knowledgeable, his professional demeanor was spot on. Can't recommend this company enough. Very happy.

These guys are awesome, shout out to Eric and Chris. They came to take a look at our HVAC system which was provided faulty by the builder. Helped to diagnose the problem and provided independent verification of a fix to my heating issues. If any other issues these guys are my first call. Service: Repair HVAC

This company not only told me my heater was fine while it spewed carbon monoxide but have not replied to any emails about the matter.

We had our entire AC / heat system replaced in Yountville back in March and I wanted to wait until the first big heat wave to write my review. I wanted to see how the unit performed in my house with no insulation and single paned windows. It's 99 outside right now and 72 inside, and the unit is able to even shut off so it's not running constantly. Success!

It's a very quiet unit and the air flow is good. The heat also works great and it's multi-stage so I don't have that "hot cold" thing that the old furnace did with its blowing on high all the time. Ask for Dustin - he's amazing. available virtually 24-7 and knows his stuff. During the estimate he saw someone had dropped a tool down our floor vent years ago before we bought the house and he spent 5 minutes retrieving it and then handed it to me.

It demonstrated that he had attention to detail and was persistent when faced with a challenge. They also didn't try the cheesy "Did you get our coupon in the mail?" sales tactics that Moore tried with me. then pulling the secret coupon out of their briefcase. Valley Comfort gave one fair price and that was it, unlike Moore which had all these bizarre discounts and add-ons making it feel like buying a car. Moore has been purchased by a bigger company rumor has it and their price was by far the highest.

Valley Comfort wasn't the cheapest -- they were right in the middle -- but the crew seemed to really know their stuff. They even have a cranky old guy that comes out at the end to put the techs through their paces as he inspects the install. Overall, I was very pleased with Valley Comfort, and I referred them to a friend in San Rafael who is also very happy. They also did work for Handwritten Wines up here and they gave them a glowing recommendation. Highly recommended! Call Dustin!

Kelly and Greg have been a pleasure to work with. Will call for all my air/heating needs.

Forget Moore and call these guys if you're looking for a Diamond quality company that isn't going to ask for your first born child. Bryan installed my Ecobee smart thermostat and on separate occasion one of his employees fixed a blown fuse on my heating unit. Their prices are very competitive/reasonable, they are always on time (thank you Eric) and professionally personable.

They don't take shortcuts and I appreciate that, but what I truly appreciate is that their technicians are not salesmen or women looking to gauge you with unnecessary extra cost. They are honest and will price you only for what you need. Last, but not least their response time doesn't leave you hanging like most contractors in the area that expect you to keep calling back. True gem in the industry and I can't thank Bryan and his team enough.

Bryan and his crew are amazing! We have a tri-level home and it's a challenge getting parts of the home cool, without freezing our other parts. I called to get a quote on a new AC, as well as possibly a new heater, as ours was getting old. Bryan came out and talked to us about our options, and introduced us to a Bryant Ductless Heater/AC option. I'd never heard of these before, and after doing some research, we decided on the Ductless option.

I absolutely LOVE the fact I can get one room extremely cold, while leaving the other rooms warm. Or get one room warm and toasty, while leaving the other rooms cool. Thank you for taking the time to explain this option to us. We couldn't be happier with our decision. We will always use Valley Comfort and highly recommend them.

Valley Comfort is locally owned, extremely responsive and professional. I refer them to anyone who will listen. They only utilize the best equipment and products and people.

After having a terrible experience with another HVAC Co. (Justin Time Home Services) Valley Comfort came through without a hitch. I know they are very busy but they found time to repair my heater and create proper venting in my attic. Attic work is not fun but they were on it and very efficient and fast. Great job and thanks to Greg and the other nice young service man who's name I can't remember.

During a heat wave the AC in my rental stopped working. I called two local hvac companies and neither one called me back, then I was referred to Valley Comfort. Not only did they answer the phone when I called, they immediately phoned to schedule a time with my renter! They were quick, efficient, knowledgeable, and polite! Valley Comfort is my go-to hvac company!!

Our heat wasn't working and I called them. They sent someone the same week to take a look. Great service and great personality! He came and checked things out and got it running. We are now warm and extremely satisfied with the customer service.

Big thanks to a very helpful, understanding and compassionate Craig who sent out and allowed service tech Mike to fix our heater after his off time to help us out in a time of need. Mike was fast, knowledgeable, courteous and professional. Very kind of you Mike to help out my family of 4 kids whose heater was broken during a very cold time. Thanks again Mike & Craig! Great company with a compassionate, caring Team.