Lazer Home Services

Colin and Joe were great! They removed a problem garbage disposal, replaced it with a new unit, removed my old dishwasher and installed the new one in record time. They were professional, courteous, and just all around awesome. I'm very happy with my decision to hire Lazer for this and any future HVAC needs that come along! Services: Garbage disposal repair, Installation

Called with two water heater issues. $700 later and still have both issues. This was $200 less than they wanted to charge me initially.

Our AC system went out and needed repair asap. We had called a number of other providers but Lazer was the most prompt, professional, and had the best customer service experience. Anthony, our technician, was awesome. He was very professional and quickly diagnosed/repaired the problem. He was upfront with costs and provided various options to get us cooled again. We'll definitely be using Lazer again for future service needs.

Chance did a great job checking the wiring of our smoke detector system and find the units that needed to be replaced. He was very friendly, efficient and completed the job quickly. This is my first time using Laser, but based on this experience, I recommend them.

Ryan was absolutely professional and thorough with his work. He really stepped up to the plate and did what he needed to diagnose our problem along with a quote/ pros vs cons. I intend to use him for all my plumbing needs going forward. Wonderful gentleman! Services: Plumbing leak detection, Plumbing pipe repair

We are brand new homeowners of an old home, and knew that we needed to have our 16 year old furnaces (two of them!) serviced immediately, as the last recorded maintenance was quite a few years ago. Lazer Home Services responded before any other companies in the area, and I was able to make an appointment ASAP. Our technician, Keaton, was efficient and knowledgeable, and answered all of my questions about our situation.

He made recommendations based on his own expertise (such as considering installing a humidifier for dry Midwest winters and how often we should be changing out our air filters), and was friendly and personable on top of everything else! We couldn't be any more satisfied with the quality of service we received, at a very competitive price, in and out in less than an hour. Thank you, Keaton, for representing Lazer Home Services so well :)

Wonderful experience from start to finish! They totally got me when they didn't turn to my husband to explain the problem or when explaining what needed to be done to fix it (this happens a lot). The pricing was up front and very reasonable. The technicians were also really nice to my nosy cats :) Thanks Lazer. We will be utilizing your services again in the future.

We were having electrical issues so I called Lazer and the office lady was so funny and nice. I was super impressed and excited that she could get someone over the very next day which was a Saturday. Bobby showed up on Saturday and he was so awesome! He was friendly and professional and solved all of our issues. He was so knowledgeable and shared helpful tips with my husband. We had such a great experience, thank you!

The entire team at Lazer Home Services were extremely helpful and responsive when our 24yo furnace finally decided to stop working on one of the coldest days of the year. They were able to promptly diagnose the issue and provide us with our repair/replacement options. We opted to replace it which they were able to do the very next day as well as provided space heaters for us to use overnight to make sure our pipes didn't freeze. I would highly recommend Lazer Home Services

We really appreciate the response time with the company. Nate did a fantastic job. He Was professional and knowledgeable. Nate talked to us about every step and every option. We are very pleased to add the monthly program to our schedule. Thank you very much Nate! Services: Water heater installation, Plumbing pipe repair

Jerry was prompt and thorough in conducting the service call today regarding my heat pump furnace. Once again, I am very glad to have Lazer as my HVAC service company. Thanks, Jerry, for doing a good job again. Services: Heating maintenance, Thermostat installation

Jerry did an amazing job! Resolved our problem with our furnace an had it up an running super fast. Has such a friendly attitude will definitely be recommending lazer to friends an family. Service: Heating system repair

We were without heat and our house temp was dropping quickly. Lazer came quickly and resolved and fixed the issue in less than an hour. Very helpful and knowledgeable- Thanks! Services: HVAC repair, Heating system repair, Heating system installation, HVAC maintenance, Leak investigation and repair, Ductless heating and AC services, Panel repair

Anthony came over to do a furnace tune-up for me. He was a bright, articulate and professional young man who performed a thorough cleaning and check up/ tune up. He was very friendly and informative. He genuinely cared about my satisfaction and answered all my questions. I am going to switch all my HVAC and plumbing needs to this company as a result. Thank

Nate and Ryan were timely and very professional. Nate explained everything and answered all my questions thoroughly. Would absolutely use again! Service: Leak investigation and repair

Jerry was prompt arriving right on time. He took the time to explain what he was doing and also pointed out problems with my furnace. The system is 25 years old and he set me up for an estimate to replace it. I will be recommending Lazer to my friends. Service: Heating maintenance

Very knowledgeable, quickly fixed problem, 4 star rating is because the repair man was a tad cranky. made me feel like a bad homeowner. Loved the lady that answered the phone she was nice cheerful and upbeat! Service: Heating system repair

They came to fix a leak in the wall near the wash machine. The job was done, but they made such a big mess and didn't clean up well. Also they turned down the thermostat on the hot water heater to a temperature that made the hot water room temp without us asking. Good thing we know how to adjust that or we may have been charged for something that some homeowners do not know how to do

Lazer Home Services was very concerned about our needs. They were able to squeeze us in for an emergency repair quickly. Nate did an awesome job about explaining what was wrong and options to repair. He was able to complete the repair quickly and as economical as possible. Two thumbs up! Service: Pipe repair

Nate arrived on time and prepared to install kitchen faucets, including one for our reverse osmosis system. He was quick, efficient, friendly. I later had concerns regarding the RO system faucet. He responded to my questions/concerns the very next day. The company is prompt with callbacks and Nate was oustanding in plumbing skill and knowedge! Thank you Lazer!

Today we had Jerry come over to work on our HVAC system. He did an incredible job getting that squared away. We've had Lazer out a few times and they are incredible to work with. Not only for HVAC but also electrical. They installed my central air unit and rewired most of our house. I'd highly recommend them not only for timely service but for amazing customer service. I'd recommend joining their Home Care Club, as well.

I wanted to get a quote for installing some new light fixtures on my patio area. It took them a month to come out. Then they called and asked if I was available in the next 30 minutes, so hardly any notice of when they'd come out. The two technicians admittedly had no idea how to do what I wanted and were at my house for 10 minutes and left. They then had the nerve to try to charge me a $70 service fee which I absolutely refused to pay. This business is a joke. Beware

Overpriced! Wanted someone to install a water softener that we had purchased. First thing they asked was could we return it. Wanted to sell and install their own brand. Then quoted price of nearly $800. When we said no, asked how much we thought the job should cost. Alarm bells! Tried to get someone else to quote the job, but no responses until the day they were scheduled to do the install.

After quoting $500, with add-ons, service agreement (not wanted) and trip fees, the cost was closer to $700, for a job that took about 2 hours and not much for parts. They did not install the bypass valves that they said were needed, but otherwise the install itself seems fine after about a month. Try to find someone else. It will save you money.

This company is a complete joke. We called to have them come out to service out water heater. Basically the only thing they offered was to replace it and i got a list of fees if they had to do any work vs buying a new $1700 water heater. It's an electric water heater but he didn't do any electrical work.um, so now what? I had to ask "why did they send you"? We left it with that we're going to call someone else but just them coming out to do nothing is an $85 charge! Will nwver call them again.

While I have always had good experiences in the past, I purchased a service agreement for plumbing, electrical & Heating and air. Approximately 3 weeks after my HVAC was serviced and I was away at Mayo, the drain pan clogged and my house was flooded when we returned. Lazer does not consider cleaning the drain pan their responsibility, they said they ran water through the pipe on the outside of the unit, which obviously I can do, and the drain pan which may have collected debris when I had my ducts cleaned in 2017 is not part of their service.

Apparently their service is limited to what can be easily observed on the outside of the unit. I obviously do not agree, I am writing the review, but you should know if you have them perform service this is perhaps not what you might expect for preventative maintenance. This caused nearly $10,000 in damage to my home, and I requested they reimburse me my deductible and the cost to have someone else do the service. They chose not to, and I choose not to use them for my future work or refer them to anyone I know, being in the construction industry myself.

Honestly the worst plumbing experience I've ever dealt with. First I call this company last Monday to come look at my toilet and they don't get me in until Friday. Secondly the plumber acted like he knew nothing when asked a question, didn't even know how much a snake would cost. Thirdly they charged $285 for a freaking snake that took two minutes to do, TWO MINUTES. I would not recommended this company to literally anyone and I will never use this company honestly ever again. DONT WASTE YOUR TIME AND MONEY with these people.

Called for estimate on electric for kitchen remodel. Charged me to come out and never provided the estimate to me. Ever other provider I called provided free estimates, so I feel a bit hosed that I'm out the money with nothing to show for it. They kept saying they had wrong email. I emailed them so they had the correct address and they still never provided an estimate. Not sure how other people conducted business with them when they don't even get back to you.

I reached out them online and chatted with "Terri" She would not provide a straight answer. I refuse to pay someone for a service call just to get a bid for work I want them to do. Its not repairing and no troubleshooting is required.

The tech showed up promptly at the time I was told to clear our main drain. He went over options that were available, when I told him I just needed the drain unplugged he did not force sales on me. In and out in about an hour, this was appreciated when it’s Monday morning!!

Jason was awesome, he walked us through every detail and keeping us informed with what everything he was doing. His response time was great, 15 minutes after the calll, he was here at the door. If one thing didn't work, he took it another rout and got the problem solved. We definitely will be using his service again.

These guys are awesome! Jason showed up and told me exactly what he was going to do. He offered me 3 different options at different price ranges. It didn't take long at all and he had our main drain cleared. He hung out and made sure we ran some laundry and used some water to verify that the drain was working. Before he left he helped me finish the Baked Alaska I was working on and got the top browned perfectly. The last part isn't true but everything else is. I will be calling these guys whenever I need plumbing or electrical done.

My experience with Lazer has been nothing but positive. The crew has been polite, professional and honest. We recently were hit by basement flooding that forced us to replace our water heater, furnace and AC unit. Lazer handled each wonderfully and we are back up and running. The prices quoted are the actual prices and the prices are very affordable. I will use Lazer going forward without a second thought. Quality people and a quality company.

Keith and Bobbi installed new LED recessed lighting and switches in our kitchen. They removed the outdated fluorescent lighting. They did an amazing job! Very professional and talented craftsmanship. They did a great job cleaning up afterwards. Thanks and nice work guys! I would highly recommend Lazer!

Keith Bark was great! Friendly, fast, and was so thorough that he found a second GFI outlet that needed to be replaced even though we thought only one was faulty. He went through all of our outlets and tested each one, showing me the results on those that were faulty. Both outlets took him only 10 minutes to replace and he cleaned up the area when he was finished.

He was in and out in under an hour, I would recommend his services to anyone looking for electrical inspections and/or repairs.

5-star service, we'll be using Lazer and Keith for future electrical needs.

What a great crew of workers! Jake gave me options and took time to explain everything to me so I understood what would happen. Jason and Elton double checked to make sure I was happy with the job they did and the clean up. All three of these gentlemen were professional, courteous and did a fabulous job! Almost forgot these gentlemen made sure to have a light fixed in my basement so I could see again! Thank you!

They did a great job installing my built-in dishwasher garbage disposal and plumbing my sink. They also ran a new dryer vent The guys are friendly and did a good job plus they cleaned up after themselves that's hard to find these days. My name is Pat Trotter and I live here Des Moines.

Had a bit of an issue at first but Bob called me right away when he found out about the issue, and sent Cooksey (sorry if I misspelled the name) to double check the work that I felt was done in a rush to the previous situation. Cooksey was great at looking over the work done. Explaining everything very clearly. He did a great job. They as a company went above and beyond to fix the issues, and made me feel comfortable and happy with the work that they had done.

I was very impressed with how they took a complaint of a customer seriously and did everything they could to make things right. Again thank you very much for everything!! I greatly appreciate it.

We have been very impressed with all the service we have had done by Lazer! More than once Jake has come out for various plumbing tasks, and he has always been upfront about our options and pricing, and he is always very friendly and easy to work with. He is professional and knows what he is doing. Any issues they run into along the way are well communicated, and they are always happy to work with you to make you right!

Also, Amanda in the office has been a pleasure to work with scheduling appointments, keeping us informed, and being very friendly and professional. We are happy to keep our business with Lazer!

We had both lights not working in our laundry room. Jerry was very prompt and professional. It was an easy fix and we were just charged the service call which was to be expected. He explained the problem so in the future we will be more knowledgeable. Will do repeat business with them.

Zero Stars. I called Lazer Electric. I asked the office. would it be a fee to look at my electric panel. she said No so I ask her again she said No. so tech came out. He would not even look at electric panel said it would cost 273.00 to even look at the box. I said that is not what the office said. the tech said it would cost 73.00 for showing up. paid him to leave. called office. and told them that is not what u told. me. then she said there is a fee. and apologized. I called them because I had a problem, They added 73.00 to my problem and left within minutes. Do not use this company unless you like throwing money out the window.

Lindsay did an awesome job following up and letting me know what time to expect the plumber. When the plumber, Maddie, arrived she was very personable and walked me through several repair options. Maddie was the most detailed plumber I've had to the house, walked me through the work she completed and left the area she worked in cleaner than it was originally. Thanks for your help, ladies! The only thing I'd change is the price.

WARNING! BUYER BEWARE! Electrician shows up at our home to correct the wiring on two three-way light switches and move one receptacle four feet up a wall. To start things off, the electrician asks me, "Do you have a budget in mind for this work?" That set off red flags right away. Who asks such a question? I responded, "No, not a budget but I assumed it should take one hour, maybe two hours max. Would't you agree?" He responded, "Yes, it should." Lazer Electric's bid was $465 for 1 - 2 hours of work! THEN the electrician tried to up-sell me, - for a total of $525, Lazer would include a complete home electrical inspection - for an total of $825,. (I did not let him finish.) One, attempting to charge $230 - 465/hr for electrical work is outrageous. Two, attempting to sell someone an unnecessary complete home electrical inspection is unethical. This company's business practices are outrageous, unethical, and completely unprofessional. BUYER BEWARE!

I had a toilet draining issue and they were very courteous, detailed, and fixed it rather quickly. They were also very upfront about the costs and options involved. Maddie was very thorough.

Terrible company. Asked them to come give us a quote after a downed tree limb pulled the electrical line off the house. They came out, looked at the location where the electric meter was, and immediately decided they would not work on it without a full house "service upgrade". I told them no thank you, still had to pay them their outrageous $70 "call fee". Have heard multiple reports of them "upselling" on every visit to a customers home. Do not use.

We were really impressed with Maddie who took time to think outside the box about what could be causing our plumbing problem while also trying to stay within our budget. She did beautiful work drilling a hole in our bathtub tile for a new faucet head and the work area was cleaner after she left than before. She was reliable, thorough, and fun to chat with--we will definitely call her again the next time out old house springs a leak.

We had just purchased our new home, and one of the biggest drawbacks was the electrical hadn't been updated since the home was built in 1955. The old Pushmatic panel breakers would trip, and they wouldn't un-trip no matter what you would do.

Friendly folks but I would not recommend this business. I contacted them to replace a leaking water heater pressure relief valve. I was selling my house and the buyer was requiring me to have fixed by a licensed plumber. The employee they send provides an estimate of over $500 including trip charge. I am no plumber but appears to be a relatively simple fix.

I question the cost, and ask how long will it take to do the job, and am told around an hour and a half. Still expensive but obviously a more involved job then I thought, so tell him to proceed. He then completes the job in 20 minutes. $500 for 20 minutes of labor, a trip charge, and a $15 part. I asked what happened to an hour and a half? He tells me the job goes more smoothly then he thought.

Why would he tell me the job would take an hour and a half when it was actually a 20 minute job (that Youtube shows takes 6 minutes to replace)? You be the judge. If he gave me an accurate estimate of the time needed to do the job up front, I wouldn't have agreed to him doing the job at the quoted price. Shortly after using Lazer, I had some minor electrical work done, I of course use another licensed contractor. For a 45 minute job, the other contractor charges me $176 total. Seems fair. Lesson learned.

Eric from lazer did some work at my house. Installed a light for my back deck. Very professional I will recommend lazer to everyone.

Keith from Lazer E&P came to my home, diagnosed the problem, gave me three price options, and professionally completed the work exactly as I wanted it done. I will recommend Lazer to my friends. Jon Robinson

Great service! Very knowledgeable and friendly. Found an issue that I expected would cost me much more than it ended up costing me. Explained what they found and made the repairs quickly! Thank you!

I had Lazer Electric at my house to replace the panel in my basement and add a whole house surge protecter. While they were there, they did a quick inspection of the wires entering my house from the utility pole and found that the insulation around the wires were worn and cracked (not surprising as the wire was nearly 60 years old).

We needed some rewiring done in our house and decided to try Lazer. It was an amazing experience from the first phone call. The person that set up our appointment was accommodating and flexible and, most importantly, happy and sweet to talk to!

Its a Rip off company. Called them for a leaking pipe in the basement, gave me a quote $400 to fix it. Was surprised because being an engineer myself, knew its not gonna take more than an hour to fix.

Had a Plumbing issue, service man Chad came to the house at expected time and gave us several options to fix issue. Was immediately able to fix the issue and was very professional.

Their model of billing is fraught with problems. I called them yesterday for service, and to their credit, they were able to get me a tech today for an electrical problem. I asked what their rates were, and they said they charged $70 for a service charge and then would quote what the fix would be. (specifically not time and material) Based upon the good Yelp reviews, I felt I would be quoted well.

The technician showed and evaluated my problem (all outlets on a perceptually a single run were out). I had already tripped the breaker and believe we needed to tone out the specific run, and potentially replace the breaker or check for loose cables at the breaker. He listens to my problem, and starts entering the data into the tablet. He quotes $350 for an exact diagnosis, $530 for the cheapest fix and $1700 for the most expensive fix!

I politely told him that was out of line, paid $73 trip charge, and found another contractor. The other contractor found the problem within 45 minutes and fixed for $70 total service charge. (way under Lazer's $530 minimum fix charge) I'll never go down this route again -- seriously who would go to auto body shop and pay for a quote?

Nick from Lazer Electric did a great job! He was on time, professional, courteous, and very knowledgeable. I had no power to the box which operates my underwater pool light. He diagnosed the problem quickly, checked and double checked his work, and fixed it without a hitch. I will definitely use Lazer Electric again, in fact, I plan to make an appointment to fix some "loose" plugs throughout the house. I feel confident they are my future source for large OR small jobs. Thanks to Nick and Lazer Electric for a job well done and a new customer:

I recently had some work done by Lazer electric. The electricians who came to my hose, Nick and Travis, were both very nice and friendly, were on-time or even early, and did great work. The follow up from the office was also excellent. You can tell this company really cares about doing good work and taking good care of their customers. I give them my highest recommendation.

Have had them out 3 times now over the past few years. All the time the work done correctly and technicians all very pleasant and helpful. Not sure about the pricing though. They use the menu system that seems high. For example, they charged over 200 for rewiring some of the panel that took probably a little more than 30 min and required no parts.

But then again when they put in a line for the hot tub 3 years ago it took longer than they anticipated so maybe things even out. But I'm suspicious that it doesn't. Overall, very good service and work with the caveat about the pricing.