Wilbur Henry Plumbing, Heating & AC

I recently moved to PA from AZ and discovered the home I purchased needed a gas line run to the dryer. Also, I needed to the replace the 16 year old water heater and two toilets. I requested a quote and was satisfied with the cost based on materials and labor. As covid was still an issue, scheduling took some time but was worth the wait. When the crew did arrive, they accomplished all of the tasks including the replacement of worn, aged toilet flanges and ensured all equipment was in working order when finished.

In addition, they showed me how to set the pilot on my gas fireplace (no charge) and walked me through all of the equipment features and what to do if there was an issue. To date (6 months later) everything is working and I am satisfied the company and crew understood what to do from start to finish.

They are fast, reliable and reasonable. I had a water heater and expansion tank installed. I had a flood in my basement which knocked out my new water heater. They came twice to relight it because I was having trouble and only charged me for the 2nd call. Always polite when I call and so are the men who come out to do the service.

Friendly, responsive great service at a great value. would recommend them to anyone Service: Installation

They are knowledgeable on it. I was very happy with the service and will use them again. They don't nickel and dime you. Brad and Jason are good people. They truly want to help.

Always do their best to help us in time of our needs. We've put our trust in them and they've never let us down.

Critical: Responsiveness, Value Terrible customer service. Poor communication. Left standing water that smelled awful in a sink for over a week with no contact letting me know what was going on. Another plumber then came and fixed it promptly. Wilbur Henry then charged $100 for their visit and did nothing for the problem. I would not recommend this company.

Cannot even phone calls I left two messages a week apart and neither one was returned and that was a week ago

The technician, Keith, arrived on time to clean and check the air condition system. Great customer service! Service: Cleaning

I called Wilbur Henry plumbing yesterday for leak in the bathroom vanity. They promised that if they got time in between appointments the next day that they would try to fit me in. Guess what! They really did call and I got my leak fixed! I was so thankful! Thanks Dave for an amazing job! Service: Plumbing leak detection

We've used them a couple of times, they have always been great to work with. Had a water heater replaced this time, they were quick and did a good job. Definably recommend them.

These people are hands down the best! Had a pipe burst, called them at 8, they were on the way by 8:40! Fixed quickly and they are friendly and professional! Highly recommend!

Chad has excellent experience, can do attitude, performed several tasks, that I need help with, and all in a short time. I'm elated! They will be the first company I call if needed again!

AMAZING service!!! We would recommend them to any of our friends and neighbors ANYTIME!!! We are so thankful for their amazing service in times if need!!!

Prompt, reliable, friendly expert service every time we have a need for our HVAC. These guys are the best!!

It was really cold outside. I had knee surgery and just got home. And it was cold in my house. I called them and within a few hours they had the heat back on. Thanks

This review spans years of service provided by the Wilbur Henry group. I promise you that you will never find a more professional group of people to deal with. Their workmanship is exceptional, the pricing rates are economical and will compete with any other plumbers in the area.

The installer and installation went great, until I was presented with the bill. I was quoted $500 cheaper than what my bill ended up being. I had verbally confirmed the price on the phone. When I challenged this, I received a call that was less than friendly in response. My advice would be to get quotes in written form if using them so they can't change the price and then deny it later.

The installer and installation went great, until I was presented with the bill. I was quoted $500 cheaper than what my bill ended up being. I had verbally confirmed the price on the phone. When I challenged this, I received a call that was less than friendly in response. My advice would be to get quotes in written form if using them so they can't change the price and then deny it later.

Needed a leaky pipe fixed and a gas line bonded. They took the time to diagnose and be sure what was needed and quickly executed. I fully expected to pay double what I did for the work performed and still would have considered it a deal.

We have been totally satisfied with Wilbur Henry plumbing and heating. They are very responsive to our needs. Their website is very professionally done and factual. All of their employees are courteous and know their business. They never leave a 'mess' of any kind. I recommend them highly.

We were very pleased to have our plumbing done by Wilbur Henry plumbing. The work was done in a clean and timely manner and at a decent price. Everyone from the secretary, Crystal, to Jeff, Dave. Mike, Chad and Tom were really nice and pleasant and easy to deal with.

Wilbur Henry does a great job. They provide great customer service and are always very professional. I would recommend to anyone who needs plumbing or HVAC work done.

Awesome. We had a busted copper water line in a real tight crawl space. Mike, the guy who came over had a real positive attitude about the whole thing and was able to get it all fixed in about an hour.

We have been totally satisfied with Wilbur Henry plumbing and heating. They are very responsive to our needs. Their website is very professionally done and factual. All of their employees are courteous and know their business.