Rated 4.83 / 5 from 35 reviews
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Gary's Heating Gary's Heating and Air Conditioning, Inc. has served residents in Amarillo, Texas, and the surrounding communities for almost 40 years. We're a locally owned and operated business, meaning that every customer who entrusts us with his or her HVAC system receives the family treatment and not the corporate runaround.

In the four decades that we've proudly provided air conditioning and heating services to comfort-seeking Texans, we've established ourselves as the go-to HVAC experts not only because of our quality workmanship but also because of our friendly customer service. When you come to Gary's with a comfort need, you can expect us to work until we succeed.
Business details
  • Year established: 1978
  • Employees: 21
  • Licensed
Services
Indoor Air Quality
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Modern construction standards include requirements for perimeter sealing, which restricts the amount of fresh air entering your home. Over time, contaminants accumulate in the indoor environment, which can create a health hazard for family members and those with respiratory ailments. Gary's Heating and Air Conditioning, Inc. offers indoor air quality services for clients in Amarillo.
Heating
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When your heating system stops working, take the time to hire the right repair company to do the job right the first time. With Gary's Heating and Air Conditioning, Inc., quality assistance is just a phone call away. We've been serving the Amarillo area since 1978, and our roots run deep here.
Air Conditioning
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It's easy to take your air conditioning for granted, but when temperatures reach the high 90s, you want a system you can depend on to keep your home cool and comfortable. Since 1978, Gary's Heating and Air Conditioning, Inc. has provided quality service for Amarillo residents.
Services
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Gary's Heating and Air Conditioning, Inc. is a fully qualified AC repair service, heating repair service, and ductwork replacement company serving Amarillo, TX and the surrounding area. When we opened our doors in 1978, we made a commitment to deliver excellent service, quality products, and affordable pricing.
Reviews (35)
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Starla Goodlin
May 20, 2022
Very Professional. Very Respectful. Very Timely! I am well pleased! Big hand clap for Johnny & journey man. 2 hard working men! Thank y'all so much! Will promote Gary's Heating & Air! Services: Heating system installation, Install AC, Thermostat installation
Charles Kuhnert
May 18, 2022
We bought our unit a few years ago and have had a great experience with Gary's and all the employees. They are courteous and prompt and know what they are doing. We are service members and if I need them, they show up when they say. Would definitely recommend this company and there products. Service: HVAC system maintenance
Nicole English
May 12, 2022
Highly recommend. Michael was extremely knowledgeable and gave explanations about what he was doing in terminology and examples I could understand and relate to. He was prompt, courteous and able to replace the capacitors (made in America) during the same trip. Thanks to Michael, Gary's Heating and Air Conditioning have my trust and I will use for services in the future.
Elizabeth Black
May 11, 2022
Michael was very prompt for the appointment time and communicated the status of my heating & A/C system to great satisfaction after performing a complete check-up & routine maintenance on the system. Cost was also very reasonable. I'm very pleased with the service provided & highly recommend using Gary's Heating and A/C! Services: Ductless heating & A/C services, A/C system maintenance
Tarenzo P. Clemmons
May 09, 2022
Dustin was a true professional. He was knowledgeable, flexible, and most importantly friendly. He came in and fixed my issue fast and explained to me what the malfunction was attributed to. Thank you sir! Gary's Heating & Air always comes through with the best service! Service: A/C system repair
Adtr
May 09, 2022
No doubt Gary's is the best if you're ever in need of maintenance when it comes to your HVAC system. Johnny was great and let me know everything that was going on with our system and any concerns if something was wrong. Will continue to call them we ever have any HVAC need. Thanks again! Service: HVAC system maintenance
Susan Rogers
Apr 09, 2022
They install the new ladder going up to my garage. The old ladder was made out of wood and very heavy and they replaced it with a lightweight aluminum one. Seems like they did a great job it was very neat and they cleaned up really well and seems like it works fine so I'm very satisfied thanks
Veronica Smith
Feb 09, 2022
Michael, Abi and their team did such an amazing job getting our system working properly. They were all so kind and worked so hard. I definitely felt like they went above and beyond to make sure we were happy. Services: HVAC duct & vent repair, Thermostat repair, HVAC duct & vent installation, Heating system repair
Jeff Deaver
Feb 02, 2022
We are so glad we used Gary's today. Dustin the guy they sent over was very professional and personable. Got us the service we needed on our heater. We will be using them for all our Heating and Air needs from now on. Highly recommend this business
Mary & Greg White
Jan 05, 2022
Gary's has always been reliable, courteous, and professional. Our technician, Michael, did an excellent job-very thorough and answered all our questions. Services: HVAC maintenance, Heating maintenance
Don
Dec 17, 2021
As always, Gary's Heating & Air sent out an exemplary employee (named Johnny) to do our routine service on our HVAC system. He was nice, kind, personable, and knowledgeable, as are all of Gary's employees. It is always a pleasure to deal with any of the technicians from this business, and also know that your system will be taken care of by such skilled workers.
Gil Horton
Dec 02, 2021
Very friendly and professional company. Colt was on time for our agreed upon service appointment. He quickly diagnosed my units problem. Carrier warranted two defective parts. One was back-ordered but Colt made sure to make temporary repairs to keep our home cool. The back-ordered part arrived this week and Colt just installed it and we could not be happier with Gary's. Friendly, prompt. communicative and do what they say, when they say.

We highly recommend this Company and their employees. Gil & Sally Horton UPDATE:11/26/2021---Had a small issue Thanksgiving evening. Called after hours number first thing Friday morning. We received a timely call back from on duty Serviceman "Gabe". He set an afternoon expectation of arrival. Small issue was resolved quickly and with a friendly smile. Gary's is one Top Notch company.
Grant B.
Nov 23, 2021
As usual, another great inspection done by Michael. Quick and clean and respectful as always. See him again next year. Service: HVAC maintenance
Leisha Mogford
Oct 29, 2021
Michael was so personable and explained everything he did. Always pleased with the service we receive. Service: HVAC maintenance
Molly Griffin
Oct 06, 2021
He came by promptly, and did a good job. He left and we are happy with what he did! Service: Thermostat repair
Darrell Bowden
Jul 26, 2021
Called them, they made it out same day. Had us nice and cool in no time. Thanks guys!
Ricardo Carrillo
Jun 25, 2021
Great service and great tech! Service fee was the lowest of anybody. They came quickly and we thankfully got a quick fix on one of the hottest days of the year. The only reason I didn't rate a 5 is because I was told when I set up the appointment that they would review with me any possible solutions before diving in and fixing it. Instead they just fixed it.

I've seen this mentioned by other posters, so this isn't a tech issue. It's a issue in house that management needs to sort out, but otherwise, they were great and I'll reach out to them next time we need somebody!
Eric Rauch
Mar 22, 2021
I was very happy to have the crew from Gary's come out and replace our heating and air conditioning. The estimate gave us options and the quoted prices were fair. The scheduled us quickly after we called to set it up, and I have confidence they stand behind their work. I'm going to continue being a customer hopefully for a long time. Services: AC installation, Heating system installation
Howard Cochran
Mar 15, 2021
The team that worked at my home was very professional! They used drop rugs and kept the area clean. Very respectful with their language and stayed busy till finished. Upon completion we went through a check list and the technician answered my questions knowledgeably. I will recommend Gary's Heating and Air to my friends and family! Services: AC installation, Thermostat installation, Heating system installation
Tabatha Seymore
Mar 27, 2018
Danny Burrows was here to service my heating/ac unit. Professional. Knowledgeable. Explained the system to me. Excellent customer service. Will only call Gary's for future work. I am a single mom, felt very comfortable and appreciate Danny very much.
Terry Burns
Oct 19, 2017
Michael came out and serviced my air conditioner which was freezing up. I have had several technicians from other companies look at it because it requires Freon every year and they could not find the leak. He found it in five minutes and found out that my heating unit had a strip out so it was not performing at full capacity.
B. K.
Jul 18, 2017
Our furnace went out and quit blowing air. The house was frigid cold. MICHAEL WRINKLE from Gary's Heating and Air came out within 20 minutes of the service call, and was able to diagnose the problem right away. He was able to install a new motor for the furnace and we had heat again. Thank you for the awesome service.
Carolynn Adams
Jul 19, 2016
Our system had been out for two weeks we could no longer wait for the home warranty company I called Gary's Heating and Air an appointment was made and within two days a new system was installed. I not only want to thank Gary but let him know he has a professional team of kind employees that know how to work together so to Beau Mitchell Shawn John Colt and Spencer God bless.
Melinda Wilson-Hendrix
Jun 18, 2016
I had a salesman come out to quote me on a new heating and air system. I was not impressed. He was here MAYBE 10 minutes. He didn't answer any of my questions such as discounts, summer specials, rebates or financing.
Pam Smith
Jun 14, 2016
Thank you so much for fixing our air conditioner today! We appreciated Dustin's hard work to quickly get the job done!
Deanah Alexander
Mar 23, 2016
Great service, spent time explaining what needed to be done and how urgent it was or what could wait Glad to join the Club.
Mike Brown
Mar 16, 2016
Gary's does and outstanding job! My install team led by Spencer was truly professional and made for an outstanding install. Jeremy was very knowledgeable and helped me pick out the appropriate equipment for our home!
Janet Barnes
Mar 05, 2016
Courteous and competent AND show up when they say they will. That is huge to me.
Bill Chudej
Feb 23, 2016
Danny usually services my heating and air equipment. He is very professional and knowledgeable. I have been totally pleased any time Gary's Heating and Air has done work for me. Top shelf company and employees.
Mark Scruggs
Feb 21, 2016
Heater went out mid February. My system was very old, maybe 30 years. Gary's came out and told me I needed a new system, old one was toast.surprised my home didn't catch fire. Had it for a month now and I am happy.
David Richardson
Feb 18, 2016
Our latest experience involved both Nick and Tina. They provided excellent and professional service. All of our Gary's experiences have been nothing but top-notch. Please keep up the good work.
Deb West
Nov 08, 2015
My heater stopped working of course on a Friday with very cold weather. The tech opened it up and there was a little washer thing laying there it was very dusty and appeared to have been there for years.
Gail K.
Jul 08, 2015
The installation was done by a proficient and professional team. During the installation, our salesman came out to check on the progress. The entire process from the consultation to turning on the unit was very smooth and pleasant. Thanks again.
Curtis L.
Jun 26, 2015
Thanks for taking care of us. We're new to the club membership and the service has been great. The service tech that came out fixed a problem that has evidently existed since this system was installed. He recognized it and re-wired the system so that it would perform at peak efficiency. Great job!
Hilda F.
May 11, 2015
As a widow, with special health needs, I know that when my system shuts down in extreme weather, no matter what time, night or day, I can count on prompt service. That means so much. I believe in your integrity and although you aren't inexpensive, nothing worthwhile is. Thanks for taking care of me.