Mosaicos Tile

Thank you Jazleen and Lisa for going the extra mile. Customer service to the max. If you ever need tile at exceptional prices then Mosaico is the place to go. I don't live in Chicago and these girls did the research for me, finding me the best price on lots of different tiles. I ended up purchasing tile for 3 baths from this family owned company. Look forward to working with these girls on the my next project.

This is the place to get beautiful & unusual tiles in Chicago! The small red & green ones pictured here are Mexican. Many other gorgeous Mexican patterns are available, but most need to be special ordered, so you'll need to plan for that. At least in these pandemic times, the showroom on Pulaski is never crowded. In fact, it's a good idea to call ahead to make sure someone will be there, ready to show the kinds of tiles you're interested in.

Lisa is amazing and will help you find the most amazing tile for any project. I really enjoyed working with her and her team.

ZERO STARS! Absolute crap! Items in stock were fine. but the items we special ordered were late. They blamed the supplier. It's YOUR supplier! Then the tiles show up and are different sizes - so useless. Lisa's "take it or leave it" attitude to customer service has just lost a customer and I'm sure more will experience this and follow suit. Oh yeah - and she HUNG UP ON US when we were explaining the issue over the phone.

Great service! The selection is fantastic and the staff was very patient with me and showed me numerous possibilities that will work with my budget!

If you are not a designer, they are not helping you. I saw a floor tile that I have seen in a different store as well. I asked the price to have an idea. When she gave me the price, I asked if she can match the price of the other store. She said "then go to the other store." I said "Wow." Very fake and unfriendly owner. Since I received the reply below from the owner, I would like to clarify.

Husband and wife run the place. I have been in their store 4 times to look around and get samples. During my last visit, I selected the bathroom tile, and tried to get a matching price. Then, the wife was agitated and got extremely rude. If neither of them can remember me, it shows again how inattentive they were for their client. So. it is not an honest reply. Apology from the wife could be more honest. And I got same tile 10% cheaper.

We went to Mosaicos for our kitchen, and couldn't wait to come back to do our bathroom! I have spent hours searching online and in stores for beautiful, unique, stylish tile, and no place even come close to this store. Mosaicos has tile in all styles and price ranges, I guarantee that anyone will find what they are looking for, no matter how specific or unique.

The customer service is also excellent, Brecklind was a great help to me during the decision making process; the staff will provide as much or as little guidance that you desire or need. I don't even waste my time at other tile stores!

I have worked with Lisa and her team at Mosaicos. The selection of materials is excellent. In addition the assistance from the staff is great. They are creative and experienced in all aspects of tile and stone. My clients and I are always more than satisfied. One Magnificent Shoppe.

Went in with an idea and left with a platform for everything. Thanks for the help and I encourage anyone with tile needs to check this place out! Was a lovely experience.

My wife loves Mosaicos Tile. We keep returning because the staff is so professional and attentive, and you can tell they really care for their customers. We have been here many times throughout the years, and each time they created a modern twist of ideas for our home.

Mosaicos Tile has the greatest selection of tiles for anyone's home. With their help, you can create the home you've always dreamed of. The showroom is always up to date with the newest designs. Vintage more your style? Mosaicos has you covered with endless possibilities.

This place is wonderful! The selection is incredible - I was really blown away by how much they had, so much more than anywhere else I've looked. They had the tiles I'd fallen in love with online and seeing a large sample of it helped me decide I liked something else better. Brecklen was great at seeing what I liked and suggesting other similar options.

It takes a few weeks for an order to come in, but they pointed us to the choices that come in 1-2 weeks for nice our kitchen renovation is nearly done. And when we bought the backsplash they helped us choose grout and a sealer specific for glass mosaic. It was well worth the drive. I was sent here by my cabinet designer, and I'll definitely recommend this to friends.

This small family owned business has a huge selection to chose from. I've used Mosaico's for multiple renovations projects. The staff is always ready to work within your budget and help you find either exactly what I was looking for or they often come up with a better alternative for me. The staff takes care of everything for me and they even deliver saving me the headache or trying to pick up!

I saw this place while searching online for Chicago Tile shops. I liked what I saw on their website and came in here today with my husband and our two daughters under 5. We have been filling our weekends shopping for our finishes for our new custom modern home build. Instagram: jadenessmodern Service could be better. It was confusing as they said the weekends are appointment only and that the prices also need an apppintment.

I felt like I was written off as not being able to afford the tiles sold here because of my age early 30 and having a family with young kids=starter & can't afford $100/sf of tile. I am sorry to say we left with a undeserved experience. This business could have outfitted our tiles for entry way, 2 mudrooms, 22x16 kitchen, 4 bathrooms, laundry room, and fireplace surround.

I had a very bad experience with Mosaicos Tile. The owner came to my house to measure my bathroom. Based on his measurements and experience I placed my tile order. After the tile was installed, I had an excess amount of tile left over. I inquired about a refund and asked why I ended up with so much extra tile? The owner responded by saying his measurements were only an estimate and my contractor must have changed the way they (Mosaicos Tile) anticipated the project to be done.

This would not have been possible unless I had built another wall and extended the floor. Mosaicos also stated that the installer used wood trim around the window instead of bullnose tiles. I clearly told the owner that the window casing would remain. I was given a 3-day deadline to return the 2 unopened boxes of tile and the 24-bullnose tiles. The accent pieces were not refundable.

I was also told that if I did not comply with Mosaicos 3 day deadline, they would not refund me for any of the tile. I returned the portion of the tile, paid a 25% restocking and additional shipping fees. When my husband and I returned a portion of the tile to receive a refund, the owner, told my husband several times to keep the box of floor tile because he was going to throw the box away.

I emailed Mosaicos to ask if the floor tile was not being sent back to the company as the owner's wife stated, instead it was going to be thrown out, why was I charged a shipping and restocking fee? This question was never answered. Most people understand that renovation doesn't always go smoothly, or on time; therefore, their return policy is not realistic for renovation projects. Mosaics shipping fees are misleading and ambiguous.

After I made the final payment, I was billed a shipping fee for $331.20. When I questioned the owner about the shipping fee, I was told they try to bundle the orders to keep the fees down. The owner went on to tell me the reason for the high shipping fee was due to the few orders placed at the time of my order. During the 6- 1/2 weeks I waited for the order Mosaicos did not give me a range of the low to high for shipping.

Be well informed about their shipping policy. After spending a lot of money buying tile from Mosaicos and absorbing additional fees, I would not recommend Mosaicos Tile, due to their misleading and unclear business policies.

I frequently shop Mosaicos for all my tile needs. The staff is friendly and extremely knowledgeable. It is a great place to bring client's as they carry so many lines and they are all right there to choose from. Delivery is accurate and they are always on top of any issues that might arise. A great find!

This is a family owned business who focuses on every detail of the design, layout and installation of your project. Their extensive selection of tiles range from ceramic to handmade Italian and Mexican, as well as Contemporary Glass tiles. Their staff will display options to show you how the pieces will look in your space offering personal attention in a professional manner.

Thank you to Lisa, Ania and Jeremy for going the extra mile to ensure our renovation project will be successful. Lisa and Ania were extremely helpful and creative as we worked through a challenging situation and Jeremy was so helpful, friendly and timely with his deliveries. Good selction and pricing and as many of the other reviews noted, so nice to work with a family-owned business. Thanks to the team, I'm looking forward to seeing our finished project.

Great tile selection, but the staff is too busy on Saturday to give you enough attention.

I have worked with Lisa, co-owner of this family business, for years! They are very attentive, have an amazing selection, prices in every price range, and I love supporting local businesses. I am an interior designer with a heavy construction/renovation background and to find this gem outside the overpriced Merchandise Mart is so refreshing! My go-to for beautiful tile :

I am a mosaic artist, always looking for unusual materials to use in my work. There are some fine tile and glass showrooms in Chicago but the folks at Mosaicos have a great array of interesting and well made materials to choose from. The owners and staff are exceptionally nice to work with and very helpful even when I needed to order a small amount of abalone tile for a project.

I've worked with Mosaicos on numerous projects in the past, and they never disappoint. They've gone above and beyond to help my client's and I make the perfect selections, and have gone out of their way to get product to us when a job was under the gun.

In the early stages of my research for our bath and kitchen renovation, three out of five people mentioned Mosaicos. I paid a visit but continued my searching and wandered through a dozen more tile stores and returned to Mosaicos for several reasons: 1) the selection is second to none, 2) the prices are fair and 3) the staff was friendly and helpful.

I do not like sales people that hover while I review selection - everyone at this store let me have my space but were at the ready to help when I needed it. I wish I had a dozen houses so I could incorporate all the styles Mosaicos has to offer.

Beautiful tiles. Disorganized customer service. Unfortunately, I thought this might be my new go to place. Contractor listed as a place to purchase. Architect guided me on style. Brought plans, sqft. Cab. & counter same selections. Visited 4 times. Each time I was greeted with, I'm not sure I can help because I'm new here. Never recieved a quote from my first request. Went back anyway to try again on a different order.

New color, glaze, size, easy right? Wrong. Couldnt check out my selections. Made an appt upon their request because she wanted me to learn the differences between my selections. O.k. that at least comes from someone knowledgeable and is a sincere attempt at good customer service.went to my "appt" only to find out she isn't there. What a waste of time. It's Pro Source Tile from now on. My architect's standby.

This place is very deceiving. When you walk in it looks like a small place but in reality it's two floors of beautiful tiles! Ania Mikolajewovz is fantastic! She kept us focus on the task at hand. My bathrooms are going to look fantastic! Thanks Ania! Can't wait to see what you have for my kitchen!

Love this place! The staff is extremely helpful and they have very unique and high quality product. Love it!

I was hesitant to go into this store because I expected it to be overpriced and maybe even pushy. It has beautiful, unusual tile much like the Mart and not as as expensive. I had already purchased my wall tile and trim from another store before learning of this place. I brought samples to match for our steam shower floor and surround. The staff was helpful, helped me choose something unexpected to tie into an asian vibe, and the price was right. It arrived in a week. Lovely! Note: For all you retro lovers: Mid Century, Prairie, Craftsman.whatever, this place has it.

I agree that the tile at this shop is lovely, but expensive. They apparently sell a lot of the glass tile that is so popular today. Me, I love the Mexican tile -- both the handpainted tiles and the saltillo. The owner of Hispanic Designe (Cicero near Peterson) sold his stock and business to this company. I thought he was expensive. After visiting this shop and checking their prices, boy, was he reasonable!

For example, the hand-painted, glazed 4x4 Mexican tiles I purchased from Joe of Hispanic Design about 2-3 years ago were $1 apiece. At Mosaicos, they are between $7-$8 apiece. For those of you who love Mexican tile, I'd recommend the Ebay shop called Majolica something. Just type in the word "Talavera" to find it. I purchased 6x6 handpainted tile from them and they were very nice.

First the good: this place sells beautiful and unusual tile. If you want to do up a kitchen or master bathroom right, or re-decorate a fireplace, they will have amazing things for you. Now the bad: they are very, very expensive. This is partly due to the premium nature of their product though I suspect the markup is pretty hefty. Also, service is rather snooty though they are much nicer if you actually make a purchase.

I do think they purposely disregard people whom they don't think look "rich" enough. I splurged on tiles from them when I redecorated my kitchen and it does look gorgeous.