Yates-Astro

Yates Astro has flexible plans, flexible ways to pay, overall good service but more importantly they have Leonard. Leonard is responsive, professional, and helpful. I feel like he goes above and beyond to not only provide the regular service but extra if needed. He also makes himself available to ask questions and is knowledgeable about the technical parts of his job as well as the administrative side. Thank you Leonard & Yates Astro.

Very timely response work was done very quickly and neatly. The customer service was outstanding by Heaven in the office

Always call and reminds of my appointment time and spray the target areas. The bugs have decreased tremendously

Andrew was very professional and knowledgeable about all the services and did an amazing job with my property. I highly recommend this company!

The technician was very knowledgeable about the different types of insects and he did a fantastic job!

I called to set up service for my moms new residence. The receptionist was very friendly and transferred me to Ariel. Andrea (sorry cant remember her name) but she was very informative and gave clear pricing information and the services that would be provided at that price. When I hung up I felt like I was able to make an informed decision based on the information I was given.great job guys.

Yates did not schedule termite inspection with me. They showed up unannounced when I personally was not at home. I have no idea what they actually did. Service: Termite inspection

Terrific service and customer service. They are very helpful with our pest control needs.

These guys do a great job. I've never disappointed. Anytime I need them after my treatment they're there within the next day. Great company!

Friendly staff! We had a property that was vacated for about a year. The treatment they did was very effective. The technician identified the cause quickly, and we had dead bugs in 24 hrs., and lot of them too!. Treatment plans are reasonable. I will be using Yates Astro for all of my pest control needs.

Maintained my Termite bond for 15 years, now I have active termites and the fault is being placed on weather, and the financial burden on me. Unsatisfied Customer.

Have a huge sign on my door that says no soliciting, salesmen knocks anyways & states he wasn't soliciting just pest control. So I assumed it was through my leasing company that does pest control because he never stated the company name. Anyways fast forward I realized what happened so I call to cancel whatever it was he conned me into today & was hung up on & talked to like crap from the customer service woman. I'm 9mo pregnant and really didn't have the time or energy to raise my voice but definitely wouldn't recommend them.

I had tried to set up an appointment to get a termite inspection and start a termite preventative treatment for my new house. It took several calls to get there termite specialist to call me back since no one in the office could set up appointments. Finally after more than a week of calling, I was able to get a day for the inspection to be done. The inspection did not last very long and found it odd that the inspector didn't really look around outside.

He gave me a verbal quote, to which I asked for it to be in writing such as an email so that I could compare with another company's quote and discuss with my wife. After a week I had not received an email and began to contact the inspector to which he promised that he would send the quote. It never arrived. We decided to go with another company that was easy to set up an appointment and was able to give me a written quote the same day as the inspection.

All in all, I was made to feel that my business was not wanted with Yates, but the next company made me feel like they actually like what they do and wanted to take care of us.

I am very pleased with my service today! Johnny came out and explained everything that he did and why he did it. My four year old is afraid of strangers but especially men. Not only did he give her space but he also gave her a little termite stuffed animal which really put her at ease with him being there. Thank you again Johnny and Yates Astro!

Very good company. I called before time for my bimonthly spraying and they came out right away. The technician Mr. Bailey is great. He's very professional and friendly. Happy to have him as our personal technician. The spraying does the job at keeping my home free of insects.

Adam always goes the extra mile. Excellent service and always makes sure arrives as scheduled making sure the dogs are properly contained

Yates-Astro is wonderful. They always call 1st ask if there's any particular problem to address and come back if something ( bugs) happens in between visits. I do recommend them., highly.

They notify us every time they will be here. They also ask if we have any specific issues. We highly recommend their service.

Wonderful courteous service! Haven't seen a bug since we moved in one year ago!

They do great work and are fairly priced for the service they provide.

Excellent service at a reasonable price. Adam our technician is courteous and efficient.

Extremely professional and affordable. My technician is beyond amazing and very courteous. If IV could give them more than 5 stars I most definitely would!

Excellent experience, excellent company. I bonded my recently purchased house with Yates and 6 months after closing I found what I thought was an issue. They came out, confirmed, fixed all with NO hassle!

Superb customers service! Time efficient, friendly, knowledgeable. They wear plastic botties into your home. Took the time to give advice and explain everything. Highly recommended.

We have Yates Astro come out once a month for our pest control. Living in Savannah, the bug situation can be quite intense and difficult to manage. It has only been since using this service that we've seen any results.

Termites got into the house (visible damage in walls) so we called Yates-Astro. They came out, eliminated the colony and repaired the damage without questions. Excellent backup of their termite warranty.

The manager arrived a day late and was rude and disrespectful when he just showed up out of the blue and I told him sorry we have things to do. I spoke to him personally and know exactly how he acts so do not try to cover up the way I was treated.