Jefferson Appliance

My washer had unexpectedly stopped working mid cycle, and I searched online for a repair service. After seeing the number of positive reviews that Jefferson Appliance had, I decided to call to make an appointment. The first person I spoke with was extremely helpful, and even suggested that I try to unplug the machine to see if it would reset on it's own (to save me the service fee). Unfortunately, that didn't work so I scheduled the appointment.

The day of the appointment, the most wonderful person showed up to look at my washer. He introduced himself as Leo, and he turned out to be the owner of the company. Mr. Leo's customer service was absolutely amazing. He really took his time to get my washer working in spite of my machine's serial and model number not being visible on the washer's information sticker. Thankfully, Mr. Leo was so very patient while I called the store where I purchased the washer to get the information, and VOILLA! He fixed it instantly! Thank you so much for your wonderful customer service, and I highly recommend Jefferson Appliance Repair!

Leo was excellent. Highly professional, friendly, and informative. He let me know what the problem was and alerted me to potential problems that could arise in the future with my machine. Jefferson appliance was transparent and fair on pricing from when I first called to when I paid for services rendered. I will use their service again.

Leo was extremely knowledgeable and helpful over the phone. I will definitely go to him for all of my refrigerator service needs in the future. I wasn't even a customer and he helped me out a lot. I'm certain he takes care of his customers. Service:Refrigerator/freezer repair

Leo was great. Oven wouldn't heat properly a week before Christmas & he fit me in during a busy schedule. Diagnosed oven problem quickly & fixed it immediately. Also, a little lagniappe when he inspected my noisy refrigerator, diagnosed & fixed that problem, cleaned the coils & fan at no extra charge. Also gave me some easy maintenance tips. Highly recommend.

Leo was great. Very professional and thorough! I will definitely be calling Leo back for any appliance issues in the future. I already recommended his company to my sister who just moved here several months ago

Leo was excellent excellent excellent. I bought a vintage chambers stove and he is so knowledgeable and helpful. He made sure everything was working, fixed what wasn't working, and was super reasonable in his price. The lady that answers the phone is not the easiest to talk to, (I had a very simple question about not wanting to hook up my stove until he could take a look and she insisted it needed to be hooked up, I didn't hook it up before he got there and it was a good thing I didn't because he identified a gas leak) but it is so worth it. Really lucky to have Leo in the area. It was fun just learning from him.

My dryer quit heating last night and I certainly did not want to get a new one, so my husband Todd, found Jefferson Appliance on the internet. He left a message last night and we got a call back first thing this morning. Everyone involved was courteous, professional, knowledgeable and boy were they fast! Thanks to Leo we now are able to dry clothes again. I would highly recommend this business and will use them again.

Leo came to take a look at my fridge the same day I called. Of course, he did all the things you'd expect (bought the new part, installed it, etc.). But, he went above and beyond by telling me how to properly care for my seals, taking a look at my outdoor freezer, and even giving me a few spacers to properly align the door. Will use again and will recommend to others!

I called and scheduled an appointment to fix my washing machine that was giving me problems. A couple days prior to my appointment, Leo gave me a call and explained how to run a diagnostic myself on the machine. With covid having an affect on manufacturers, he said he'd hate to come diagnose the issue and charge me when I have to wait on a backordered part for a few months. Turns out, after running the diagnostic the washer was able to reset and fix itself. I really appreciate the customer service I received and will absolutely use Jefferson Appliance for any future issues that come up.

Leo arrived on time. Diagnosed the problem with my Kenmore washer. It was necessary to order the transmission kit, but it came within 2 days. His 1st visit was on Tuesday and repair was completed on Thursday. I was washing clothes same day. Washer works great, so much quieter than before repair.

My go to for ALL appliance repair. Just finished replacing the gaskets on my Viking Professional built in refrigerator and I am good to go! Thank you Jefferson Appliance for always being considerate of my busy schedule.

Jefferson Appliance is my only choice for appliance repair. Quick, reliable, knowledgeable, professional, and honest are a few terms I use when I recommend this company to friends and family in the New Orleans area.

Father and son team went out of their way to solve my problem, even running up the street to borrow a ladder from someone they knew! Good value, courteous, knowledgable.

I wish all service companies were like Jefferson Appliance. Top notch service from beginning to end.

This place should get no stars. Called to get correct address and the lady was so RUDE! Asked what I needed and everything I asked for she said she didn't have. She sounded as if she voice screening the calls.

I called to find the actual location. A lady answered the phone. She was very rude and never answered the question but was very quick to tell me they were out of what I needed.

Wonderful service! Came within 24hrs of a call. Worked with my busy schedule to find a time to meet. Great service - efficient and very thorough. Totally transparent with charges. Incredibly professional and highly recommended.

I received outstanding service from this family-owned business. They came out promptly to assess my washing machine and fixed it on the spot. I highly recommend this business.

Were available to come the same day I called. Very quick service and an all around nice, established family business!