Most people would agree that feeling safe and secure in their own environment is a top priority. We understand this requires additional measures that increase protection and restore the confidence that allows you to sleep better, focus more at work or travel freely without concern.EPS has been providing burglary and security services for more than 60 years to residents and businesses throughout Michigan, allowing our customers the peace of mind and comfort that comes with feeling secure and safe.We offer the latest technologies and solutions for any residential or commercial application.
From the most basic storefront intrusion, to UL-listed burglary alarm systems for factories, large retail, financial and complex distribution environments, EPS has the technology and experience to design and install the right system for your application.
Services
Medical Alert
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Anyone who is charged with the care of an elderly parent or family member has probably at one point or another come across the term, aging in place. The concept is simple-allowing a person to live in his or her own home for as long as possible provided that one's safety and comfort can be maintained at acceptable levels.
Monitoring
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EPS security monitoring services offer an excellent operator-to-customer ratio to ensure an immediate response to your call. In addition, each operator has been certified by the Central Station Alarm Association (CSAA) to the degree that our facility has received the CSAA's prestigious Five Diamond Certification.
Access Control
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Video Surveillance
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Fire Alarm
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Reviews (20) Betty Ames
Jun 11, 2022
SO glad we are moved and done with EPS. Whenever THEY need to update their equipment, it involves a longer contract. We sold the home, moved out, yet their equipment remains, and they charged a hefty fee at the end, claiming that they somehow prorated it and cut us a deal. Don't like them at all. They have been paid - would not use them again.
Jeremiah Smith
May 29, 2022
Suzanne Feole
Nov 15, 2021
Steven DeVries
Oct 29, 2021
Joan McDonald
Sep 22, 2021
S. Jain
May 22, 2021
Humble, helpful, friendly, knowledgeable, thoughtful, useful, timely- yes I may run out of words in talking about Laura Topp a sales person who works at EPS. She never came across as sales person she seemed to be happy working at my house like her own house. I had so many better quotes on security from other companies she made me believe in EPS and their services.
To me she is my EPS. We haven't had our installation and service done yet so can't speak on that. But I can assure if one agent of this company is so professional it's very highly unlikely chance that company will be unprofessional. I want to trust them because of LauraTopp- I highly recommend her.
To me she is my EPS. We haven't had our installation and service done yet so can't speak on that. But I can assure if one agent of this company is so professional it's very highly unlikely chance that company will be unprofessional. I want to trust them because of LauraTopp- I highly recommend her.
Amber Newton
Jul 16, 2020
Julia Hahn
Jul 06, 2020
Katie Psaute
Jun 27, 2020
Jon Meyer
Jun 19, 2020
D. & W.
May 19, 2020
Just when you thought customer service was gone for good. I spoke with Laura, a separate customer service representative, who was courteous and helpful. Not only did she answer all of my questions, but she gave me real solutions. Thank you Laura for your assistance and making sure my family and home are secure.
Sara Kavanaugh
Feb 19, 2018
We couldn't be happier with our experience with EPS team! A few highlights. Sales rep was very professional and didn't push anything more than what we needed or asked for. System has great functionality - from touchscreen on control panel to mobile apps - super convenient and easy to use. Installation by a friendly technician of our security, fire and SkyBell was easier than expected and done on time.
One of our favorites is the SkyBell door bell/camera - from safety of knowing who's outside our door to answering a "call" when we're away from home. Overall, it's about our peace of mind and EPS delivered!
One of our favorites is the SkyBell door bell/camera - from safety of knowing who's outside our door to answering a "call" when we're away from home. Overall, it's about our peace of mind and EPS delivered!
Amanda Brand
Feb 08, 2018
EPS was great to work with. The sales team answered all of my questions, and the installers were not only super friendly but also efficient. They finished my install ahead of schedule. I got a follow up call, and was happy to receive guidance on some things I hadn't thought of until I was using the system. Thanks EPS, for the excellent customer service!
Justin Barclay
Dec 21, 2017
We've tried a few other systems. The national brands and DIY stuff. But we've never been happier with EPS. The local monitoring and customer service is hands down the best we've experienced. We didn't have to wait long to get the system installed, which was great because we needed it right away. And anytime the alarm has gone off (for whatever reason) we get phone calls from the local monitoring station within seconds.
It's a little extra piece of mind that goes a LONG way. And it's not just the security of our system. It's the convenience too. With the doorbell camera and the smart lock we added, it's easy to let the cleaners in to clean or anyone else that might be working on the house. We're very pleased with EPS and will continue to recommend. Thank you, EPS.
It's a little extra piece of mind that goes a LONG way. And it's not just the security of our system. It's the convenience too. With the doorbell camera and the smart lock we added, it's easy to let the cleaners in to clean or anyone else that might be working on the house. We're very pleased with EPS and will continue to recommend. Thank you, EPS.
Stan Fortuna
Jan 27, 2016
Mark De Waal
Sep 24, 2015
Mariel DiMusto Poortenga
Apr 23, 2015
I think EPS is dishonest. My land line was cut with construction so I cancelled service and they continued to bill me despite multiple conversations to stop service. I had to Pay the bill because they threstened to harm My credit. Many people I know have had similar experiences. This is my first negative FB post but I think this scam should be stopped.
Ken Toy
Sep 10, 2014
EPS is a great security partner. We worked with EPS to develop a Z-Wave automated solution for our home, including cameras. First, they took the time to understand what I was looking to do, and even when I wanted them to do more than a 'normal' security system (cameras, automation, etc), they worked internally to create a system that works great today.
Carolyn Everts
Nov 09, 2013
Tom Samoilis
Jan 16, 2013
DO NOT GET THIS COMPANY FOR YOUR SECURITY SYSTEM! They will lie to you and never assist you when you a have a problem without charging you. If you sign a contract with this company, good luck. A 3 year contract turns into a lifetime contract, (something they will not tell you upfront) renewable every year on it's own.
