Remer

The came out to unplug a tiolet that my kid had flushed some baby wipes down. The plumber spent 2 hours getting it cleared and told me not to let anyone flush wipes cost me $428.00. 15 days later the exact same problem came up and no one had flushed anything cause kids hadn't even been here when I called them to come back out they said it would cost me the the same service fee as they only guarantee their work for 72hrs. I OWN A SMALL BUSINESS AND ALWAYS GUARENTEE MY WORK WILL NEVER USE THEM AGAIN

Remer Plumbing, Heating & AC Inc. was recommended to us when we started having problems with our boiler. They did not disappoint! Even though they said they were quite busy and it would be a few days before someone could come out.they came to help much sooner than expected. Our boiler needed to be replaced. Greg kept the lines of communication open throughout the entire process and Doug did a fabulous job on the install, not to mention the great protection that was provided during the install to keep from getting anything dirty in our utility room. Great customer service and they were very tentative to our concerns and needs. We highly recommend them!

Went above and beyond to help solve our water problems. Quickly provided a competitive quote for a solution. Plumber who performed the service was extremely knowledgeable and professional!

First used Remers to install new tub with jets. This past week they replaced a faulty thermostat. They were prompt as it was really getting cold in our home. The repair technician was knowledgeable, informative and efficient. We highly recommend this company.

I recently called around and got several quotes to replace my water heater before it failed. Remer was a bit on the high side but Greg convinced me that he was giving me the best water heater that they had available. I got quotes around $1,100-1,300 from several different places around town. Remer quoted it would be around $1,500. I chose them using The Good-Better-Best Approach to Pricing. You get what you pay for. There is a delivery fee and they also charge $6.50 a mile that I was unaware of so I knocked off a star.

Greg was very helpful and super quick when asked for a quote for a new AC unit. Within 1 day I had a detailed quote that was very competitive with other local businesses. I also had Remers quote me for an addition of a Halo LED. Between talking to Greg and researching this product, it was a no brainer to have that added. Especially this day in age with the unpredictability of COVID and other like viruses looming.

The install was just as quick and simple as I trusted them to do the install while I was away. Matt and Christian did the installation of the AC and the Halo LED. When I got home, there was no evidence that they were there other than the new units were installed. They were very good about cleaning up and leaving it better than when they arrived. They even let my dog out so he could use the bathroom. They asked first. I would not hesitate to do business with Remers in the future. Great people, great service!

Very happy with my experience with Greg and Doug. We already had a tankless water heater, but it was not sufficient for our needs (couldn't handle to flow rate (gpm) in Michigan winter). Talking with Greg we agreed that the Navien unit was far superior to the unit we had, and would meet our need. Doug did the work, which turned out to be a little more complicated than originally anticipated, and he did an amazing job.

He was thorough, meticulous, and clean. I am very particular about things, and the way he ran the pipes made me very happy. It took a day and a half, but we've now got a tankless unit that can handle all of our fixtures, at the SAME TIME, with no issues. No, prices are not the lowest in town. But you get what you pay for!

Remer handled the installation of a Navien tankless water heater in our home. Greg worked with me to figure out the best location to place the water heater, and the installation was completed in a very professional and timely manner, especially considering we had lots of activity in the house. We're very happy with the service and product that we received.

Great professionalism, great service! Competitive prices and top notch service. They came out same day I called and I got a competitive quote right away. Tech worked nonstop all day to get furnace replaced. So glad I chose to go with them. Will definitely be recommending them to friends and family.

Our kitchen was remodeled by Remer. The Design was perfect, to use all available space. I have never seen a person so accurate with measurements as was the estimator. We were given samples of counter top to use to match the color or the back splash tile.

We have requested Remer's service many times in the morning's, midday's and late evenings. They have always responded within two hours after our request. Their work is excellent. Specially, I should mention the service attitude of Remer's parts department. A layman like myself Remer's salesperson always patiently explained and instructed me on how to install the parts.

I've used Remer multiple times for different reasons and they have always been kind and courteous. My most recent was a removal of the range hood and microwave install. They were super nice and did an awesome job. I love my new microwave!

We love our new bathroom! After visiting the Remer showroom and talking to the sales people, we were convinced we chose the right company for our remodeling project. We were impressed with the quality of the products and the Remer reputation. The work went as scheduled and the installers did a wonderful job including cleaning up when the work was finished.

Everyone is always very polite and effective and proficient in all services. When an emergency has come up, you do all you can to give service as soon as possible. Whenever any plumbing or heating problem occurs, Remer is my first thought. Thanks to all of you for your services.

Honestly my continuous patronage of your company means my trust in your service.

Absolute worst customer service, they care very little for their clients. If you have a plumbing emergency, GOOD LUCK. They also have a constant annoying attitude on the other end of the line and they overcharge for everything.

The previous owner of my home had Remer plumb water lines that had been damaged and install a new dishwasher. They installed the dishwasher incorrectly. Even though the dishwasher was installed 6 months ago, I ran it for the first time and realized the drain was piped incorrectly.

I have had to call Remer's on several occasions for my disabled father. They have always been courteous from the very moment they answer the phone to the end of the job. They have always explained everything to me until I understand.

They charged me $629 just for the installation of a Bradford White Defender water heater that was free under warranty when they quoted me between $300 and $400 (which is already high). Their justification was that I didn't have to pay for the water heater so it still cost less than buying a new one.

I got a call from my tenant in January that the heat had gone out. Remers had someone out first thing in the morning to check the furnace, It turned out that it had to be replaced. They brought heaters out for the tenants to use and had a new furnace installed the next day.