Crew Cuts

They did a decent job at first. Mowed the yard and it looked fine as far as I could see. Unfortunately I didn't check my yard after every mow and it came back to bite me. There was a patch of my yard that they missed mowing for a few weeks because they thought it was a garden, fair enough. They came back and fixed it for me after I told them about it and I went on with my business.

What they neglected to do was clean up the tall grass that they had mowed down. This left over grass went unnoticed and killed the yard underneath. I have been busy and not in my yard this summer so I didn't notice until recently. I contacted the owner, and told him about it. At first he acted like he would work with me, but after saying he would come over and see the damaged yard and discuss it with me in person, he just didn't show up and ignored my emails trying to discuss the matter any further.

He refused to work with me and would only respond to me when I mentioned taking the cost out of the bill. He tried to blame it all on me, and he also kept insinuating that I was only trying to get out of the bill. I would have no problem paying my bill if my yard had not been destroyed or if they would have just worked with me instead of threatening "further action" if I take the cost of repair from my bill. Hands down the worst owner interaction I have ever had with a company.

I am sure they will respond and once again try to blame this on me, he did it every time I tried to talk to him. Avoid this company, cheap price, awful quality. *edit* also take note that many of their 5 star reviews are either employees or relatives based on the names.

Totally disgusted with their lack of customer service. I called last week about an issue I had with them and was assured that it would be taken care of immediately. So on my next scheduled day they show up only to see someone is home to watch them work so they leave without doing anything and when called and emailed about the situation they don't have the decency to respond

Highly recommend! Friendly employees and great customer service. My top choice for lawn care.

Great customer service. I received a quick estimate and services were reasonably priced. Crew did a great job, decided to keep them on. Would recommend.

I am very disappointed in having to give only two stars. I had high expectations due to the adverage ratings for this company. I was impressed how quick Shane got back to me when it came to providing an estimate and fitting me into their schedule although it was not confirmed when they would be showing up. Unfortunately, not all of the grass on our lot was mowed.

There are places that were not mowed at all as well as patches of grass unmowed (moving to quick and not paying attention). Edging didn't happen at all and I grass clippings were not cleaned up. I called Shane and left a voicemail mentioning my concerns and I have yet to hear anything back. I was hoping to hear something back by now. I really wish I could recommend this company but sadly I advise you to stay away. Update- (4-12-17) Today they showed up announced but did a much better job.

I still have yet to hear from Shane though. Today's work goes to show me that this company can do quality work when they want to. I am thankful they came back to fix the problem (I'm assuming that's what they were trying to accomplish) but I asked for them not to show back up.

We hired them for mowing and they came once a week, but not on the same day. The billing was irregular, just like the grass - tufts of grass everywhere! They left tracks in the driveway and mowed into October even when the grass stopped growing.

I thought since I moved into town having a lawn care service would be the way to go. It has not. Perhaps my small yard and charges are insignificant so it is easy to overlook keeping it on schedule.

This is my 4th year with having Crew Cuts Lawn Care take care of my yard. They have always done a great job with my aerations, mulch, flower beds, taking care of my weeds, mow the yard and even the Spring and Fall cleanups.

I called this spring to mulch and clean up my yard. They were very prompt in regards to my message. The quote was made quickly and at a reasonable price. I was very pleased with the work they did and the customer service they provided.

What an awesome experience! After years of unsatisfactory service we have finally found the experts. I would recommend everyone give them a try. Great service and prices!

I chose to use this company and had a great experience with them. They were very quick to respond to my calls and the prices were excellent and the work was finished quickly. I would recommend them to whoever chooses them.

What an awesome experience! After years of unsatisfactory service we have finally found the experts. I would recommend everyone give them a try. Great service and prices!

I called this spring to mulch and clean up my yard. They were very prompt in regards to my message. The quote was made quickly and at a reasonable price. I was very pleased with the work they did and the customer service they provided. I will be calling them in the future.

Called them for a single visit after first moving into our new house, because we did not have a lawnmower and the lawn was a little out of hand. They were prompt and did a great job. But they kept coming back. Called them and left a message to cancel this ongoing service - never got a response. Sent a letter (along with payment for services redered) 5 days ago telling them we didn't need them to come back anymore - they came back today anyway. The point is, let them know ahead of time if it is a one-time deal, and they will do a good job.