At Hoosier Windows and Siding, we pride ourselves on our customer service. As a family-owned and -operated business, our motto "From Our Family to Yours" is a reflection of the ethos that our employees embody every day. Our goal is to welcome you into our family by providing you with the best products and customer support possible.
One of the ways we'll do this is by working closely with you closely through every step of the home improvement process, from product selection to installation. This focus on delivering quality, commitment, and performance is part of the reason why we have established an excellent reputation in the community and have earned an A+ Rating from the Better Business Bureau.
One of the ways we'll do this is by working closely with you closely through every step of the home improvement process, from product selection to installation. This focus on delivering quality, commitment, and performance is part of the reason why we have established an excellent reputation in the community and have earned an A+ Rating from the Better Business Bureau.
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Reviews (37)
Matthias Briz Arteta
Jun 28, 2022
Andy Stabler
Jun 06, 2022
Taylor Raymond Crane
May 27, 2022
Ryan Ferguson
May 23, 2022
My experience with Hoosier Windows and Siding was great from the beginning. They were quick to respond to an online request for a quote to have my house sided and have new gutters installed, and had an appointment scheduled for an estimate the very next day. The quoting process was painless. Andy and Sam provided multiple installation and payment options to find a package and price that worked for my family's needs, and fit their availability to our schedule. Tim and Ken were the installers that sided the house, and I couldn't be more pleased with their work and their demeanor.
They were communicative in any issues they thought there might be and getting our input on anything that wasn't "by the book". They made the conscious decision to be personable to my family and myself. I have been happy with the entire process and would happily recommend them to anyone looking to have their house sided.
They were communicative in any issues they thought there might be and getting our input on anything that wasn't "by the book". They made the conscious decision to be personable to my family and myself. I have been happy with the entire process and would happily recommend them to anyone looking to have their house sided.
Christine Steed
May 15, 2022
After hearing great feedback from family and friends that used Hoosier Windows & Siding, I decided to have them come out and quote my window replacement job. From the moment I spoke with a salesperson I felt comfortable and reassured they knew their product without the pressure to "buy right now or the sale ends today" (huge turn off when selling me something).
I even called other competitors to compare and the lack of some basic window knowledge was shocking to me. I finally made the decision to order from Hoosier and the whole process has been very easy and professional. Windows came in a month earlier than expected, installers were very professional and they cleaned up (inside and outside) as they installed each window.
I cannot attest to the longevity at this point, but they have a warranty that stands behind their product better than other companies that were recommended to me. Thank you Hoosier for the ease of working with you.
I even called other competitors to compare and the lack of some basic window knowledge was shocking to me. I finally made the decision to order from Hoosier and the whole process has been very easy and professional. Windows came in a month earlier than expected, installers were very professional and they cleaned up (inside and outside) as they installed each window.
I cannot attest to the longevity at this point, but they have a warranty that stands behind their product better than other companies that were recommended to me. Thank you Hoosier for the ease of working with you.
Don Mega
Apr 15, 2022
Karen Mowery
Apr 11, 2022
Joseph G.
Mar 25, 2022
These are sold as custom windows, even had to take 2 mornings off work for them to measure. All 4 windows were 3 to 4 inches smaller than the old ones, which required trim modifications inside to cover the gap. They took over 3 months to get the windows in and I had to take 2 and a half additional days off work for them to complete the job. Quality of installation was poor. 1 window had a broken roller and they broke an exterior outlet cover and never told me. The interior trim is barely secured, not even a little bit satisfied with this company.
Diane Small
Mar 08, 2022
They came out during the pandemic and gave us a quote. They were so professional and informative. I was happy with the whole process. Measured windows, went over everything then gave us dates when windows would be in and then installed.went above and beyond in there service. Loved them so much recommended them to my daughter and then son. Would totally recomend to anyone. Thanks Andy and all Hoosier guys.
Steve Ratliff
Feb 15, 2022
We used Hoosier Windows and siding to replace all our windows. From the first visit with Andy to installation day, we was very happy. We received 4 quotes from various companies. With the professionalism, quality of product, and by the way lowest cost it was a easy decision. The installation crew was on time and did a quality job. Couldn't ask for a better process. Thanks again Hoosier!
Karen Talamantes
Sep 28, 2021
Bill Rogers
Sep 27, 2021
Buddy Talamantes
Sep 25, 2021
Beverly Ott
Sep 04, 2021
We had two double hung windows and one picture window replaced. From the initial quote to delivery and installation Hoosier Windows provided the ultimate customer service, communication and product. Patrick headed our installation team and was without a doubt the most meticulous installer we've encountered. He takes pride in his work and strives for complete customer satisfaction. Thank you Hoosier Windows.
Laura Miller
Jul 18, 2021
Sydney Boyd
Jun 26, 2021
Amanda Kemerly
Apr 30, 2021
Most of my windows that I purchased through Hoosier windows the seals are broken and they are clouded. I had a 50 year warranty through Gorell who was the window maker that Hoosier sold for. Doesn't mean squat now that Gorell went out of business. Some how Hoosier gets to keep their good name and brag about how long they have been in business. We spent a lot of money for windows you can't see out of.
Samantha Ferguson
Mar 22, 2021
We had the best service from Hoosier windows! They removed our old window and installed our brand new one in an extremely reasonable amount of time. We had quick service when it came to getting a quote and then professional service when it came to installation. I will always recommend working with Hoosier windows when it comes to windows or doors
Victoria Holt
Feb 28, 2020
We bought windows from them last year and they did a fantastic job. We were so pleased that when it was time to replace the siding, we called them. We got a great discount because we were former customers, and the salesman was super nice and helpful as we decided what kind of siding to choose. The job was done with hard-working installers who were courteous and considerate. We are 100% satisfied with how our house looks now; it looks brand new! Very pleased with the whole experience. Nice people, great products.
Corey F.
Sep 23, 2019
I was approached by a man walking down the street while mowing, he asked if someone could stop by to give me a quote on a new roof. I agreed and set up an appointment a few days later. The sales person showed up (stated he was the owner of the company) on time and started off giving, what I thought was good information, to just find out later that it was all a high pressure sales pitch.
He stayed at my house for 4 hours and finally gave me a quote of $57,000 for a new asphalt roof on an average sized 1960's vintage house. I, of course asked if he was crazy. he then told me he could drop the price to 34k. then 24k. he then said if he made a call to the owners (mind you he told me earlier he was the owner)he could get me one more price if I agreed to take the offer right then. It was a total waste of time while he wasted my day off. Steer clear of this company, who knows how many people have fallen for this sales pitch.
He stayed at my house for 4 hours and finally gave me a quote of $57,000 for a new asphalt roof on an average sized 1960's vintage house. I, of course asked if he was crazy. he then told me he could drop the price to 34k. then 24k. he then said if he made a call to the owners (mind you he told me earlier he was the owner)he could get me one more price if I agreed to take the offer right then. It was a total waste of time while he wasted my day off. Steer clear of this company, who knows how many people have fallen for this sales pitch.
Lori M.
Apr 14, 2019
We have spent 50k with Hoosier to update home. Super happy with siding and gutters, more than disappointed with windows. Since install, had them here 3 times for leaking windows and guess what? Leaking AGAIN today. Co owner Andy needs to get back here before our room grows mold. Very disappointed in the windows and installation.
Ellen L.
Apr 09, 2018
Stacie M.
Aug 11, 2017
They came to our subdivision giving "free estimates". I told them I wasn't interested when they came to my door, but then I remembered my neighbor needed new windows. I got on my bike and tracked the guy down, but he was already at my neighbor's house. I said since you were going to be here you might as well give me an estimate too. I filled out a card with my name and address.
No mention of the following.by signing that card, they have the right to run a credit check on you. Which means they put a "hard" inquiry against your credit. DO NOT DO BUSINESS WITH THIS COMPANY!
No mention of the following.by signing that card, they have the right to run a credit check on you. Which means they put a "hard" inquiry against your credit. DO NOT DO BUSINESS WITH THIS COMPANY!
S. L.
Nov 10, 2016
Ashley P.
Oct 06, 2016
My husband and I had a salesman come to our house to give us an estimate on new windows. When he was pressuring us to make a decision right then and there, I (very nicely) told him that we were shopping around to get the best product and price. His attitude completely changed, said, "he thought this decision was in my husband's hands" and literally said that he was "frustrated because of me". NEVER have I been treated so POORLY and UNPROFESSIONALLY by anyone.
It was also mentioned how far he drove to give us this estimate (if we had known, we wouldn't have agreed to the estimate which THEIR company was soliciting in OUR neighborhood). Our family will gladly pay more to NOT use this company. I am really still in shock over this treatment. My husband was in complete disbelief as well and mentioned it many times after the "salesperson" left. SALESPERSON-JASON DICE
It was also mentioned how far he drove to give us this estimate (if we had known, we wouldn't have agreed to the estimate which THEIR company was soliciting in OUR neighborhood). Our family will gladly pay more to NOT use this company. I am really still in shock over this treatment. My husband was in complete disbelief as well and mentioned it many times after the "salesperson" left. SALESPERSON-JASON DICE
L. P.
Jun 06, 2016
This experience with Hoosier Windows has been awesome! We are thrilled with the quality of our new windows and the excellence of the whole Hoosier team from Sales & Management to the installation & warranty team. Fantastic experience! Please use our names & phone number as a reference source for prospects* *The best news: Our utility bills are so much lower! Thanks so much!
Barb B.
May 12, 2016
'Sales Manager' showed up at my door yesterday with a young kid. Said they were in the neighborhood meeting with homeowners to set up appointments. I told him I was busy but asked if he had a business card or brochure. He had neither.sounded really fishy. Van they were driving looked like it had a magnetic sign slapped on it. Does not sound legitimate to me.
Devan Lambert
Apr 13, 2016
Keith Foster
Mar 27, 2016
J. L.
Feb 09, 2016
The sales rep was so courteous and knowledgeable about the products. He promptly answered all of our questions before and after the sale. The installers were very nice and very respectful of our homes furnishings. They cleaned up after the installation so well that you couldn't even tell that they had been here with the exception of the beautiful windows left behind.
Ricardo Zea
Feb 08, 2016
E. K.
Jan 12, 2016
A. L.
Oct 13, 2015
Lynn Petry
Oct 02, 2015
Jared Kent
Jul 27, 2015
Chadd Micheals
May 14, 2014
Kim W.
May 11, 2011
We were and are very pleased with the actual window. It functions very well, and is excellently insulated. Fantastic temperature and sound insulation. However, the customer service leaves a LOT to be desired. First appointment, installer was over 2 hours late. No calls whatsoever from the company or installer to us - we had to call them, multiple times, to find out what was going on. FINALLY found out, over 2 hours after our appointment time, that the installer was running late. OK, fine, things happen. Rescheduled for first thing the next day. AGAIN, the installer ran late, and AGAIN no communication from the company to us except when we called them to ask what was going on. Installer finally showed up over 2 hours AFTER our scheduled appointment time, no apology, no explanation.
The owner of the company informed us that it's not the company's policy to let customers know if / when the installer is running late. If you have all the time in the world to wait, then you might want to patronize them, but otherwise? Give them a miss, and go with someone who will at least CONTACT YOU when the schedule needs changing!
The owner of the company informed us that it's not the company's policy to let customers know if / when the installer is running late. If you have all the time in the world to wait, then you might want to patronize them, but otherwise? Give them a miss, and go with someone who will at least CONTACT YOU when the schedule needs changing!