Turn It On Electric

Over the weekend, I sent out a request for a quote on a very simple job - installing an outlet. Every company had some person respond within a couple days (which is totally fine - I don't expect companies to work weekends), either providing a quote or asking for some additional information. Turn It On Electric sent me an auto-response indicating they were closed, offering numbers for emergencies, etc.

So far so good. Then Monday came and went, no response. Then Tuesday came and finally I got one of those template responses from a generic "Customer C." account, which basically pushed me to give them all of my information including best times and days for an appointment, and absolutely no info that had anything to do with pricing of installing an outlet.

If we're already communicating via Yelp messaging, you don't need 3 more ways to contact me in order to send me a quote. Nobody else did. I responded saying I was just gathering quotes at the time. and no response from them until the next day when I get another non-human template response having the gall to start with: "Hello! We have reached out several times in response to your electrical needs." Um, no.

You have not reached out "several times" and you never bothered to respond to me like a human being, and it is clear that still nobody human has actually bothered to read the messages because you still haven't actually given me a quote, and given that I'm only going to end up choosing one company, I don't want my personal contact information in the databases of companies that I haven't chosen. Now, I was just going to let this go, but then this morning they send yet another automated response, so now they're actually wasting my time, because it doesn't matter anymore.

First impressions count and they showed me exactly how I would be treated if I would become a customer. Human responses either to this review or on the Yelp messaging are only going to show what they'll do when someone finally complains.

Ihad three three bids that I asked for and went with TIO. It ws a somewhat a big job and I felt very comfortable with the estimator they sent and felt no pressure to make a quick decision which I really appreciated. I bought a older home that had been repaired by I can only guess amateurs and it was in horable shape. They gave me a reasonable bid and i was very happy with the result.

They answered all my concerns and questions and did exactly what they said they would. Highly recommended! BOB and KEVIN were the best. Actually started out a little bumpy with the front office (lol) but that was fixed real fast.

It was great to have them come out and get so many little projects done quickly. Scheduling was easy and the crew was great to have! They answered all my questions and explained everything. They went above and beyond to figure out some of the weird wiring in my house so I can use a switch to turn on my lights!

Great company. Installed our Ring camera outside. Very dependable, reliable workers. They put the customers needs first. Highly recommend.

I received 5 quotes/estimates to install a 240V outlet in my garage. Four of the estimates from four different companies were $284-$470. Turn It On Electric was over $900 for the exact same work (time) and materials. I don't see any reasonable justification for charging 200% to 300% more than their competition for the exact same service order.

Our electricians knew what they were doing, they worked on an hourly rate with materials and they did not mess around, they worked really hard all day and our 60s rancher home is feeling way more safe. I'm confident in their skill and professionalism. Thank you so much.

Asked for an estimate and they said it would be free but I had to wait for 10 days. The guy came & took pictures and said I had to pay $200 for an actual estimate and that didn't include any supplies or time after an hour. During the week I waited for this free quote I got email asking to set up a time for an estimate. Who knows if they have qualified electricians. I certainly will never use them.

We haven't used their services yet. That being said, the company's response to my inquire for a quote to install a junction box was completed in a timely manner. The technician, Jerry was friendly, efficient and prompt in delivery a quote for a junction box to be installed in our office. Based on their customer service we will be using them for the installation of the junction box. I hope their delivery of service is as good as their customer service.

Bob and Shawn came out today to take down a broken fan, install new, replace a light fixture, and install a new GFCI outlet in my bathroom. They were on time, super friendly, personable, and did an excellent job with all three projects. Highly recommend this company. These gentleman probably deserve a raise, its hard to find people like them. Thank you so much.

Normally when you call on a residential electrician you expect one guy with a truck. I had 3 TIO technicians (Supervisor, a technician and a trainee) the three gentlemen were polite and professional. We had to reach out to another vendor installing a misting system at my residence. They were willing to wait and allowed us to hop on a three-way conference call to get the correct voltage information. In a matter of a few hours, I've had two new outlets installed. I would highly recommend.

Three drywall holes were created to run the 220 volt lines to the ceiling. Upon completion the drywall was screwed back in with no drywall compound. In one case the drywall was not even replaced above the breaker box panel. We had to pay $400.00 to a separate contractor to repair and paint the drywall. We asked your team to run a phone line to our ceiling as well and we paid each a $50.00 gratuity.

They ran the phone line but charged us another $400.00 for their time. We asked them to quote 2 additional jobs but never heard back from them. We are very disappointed with their performance and additional charges and will never recommend them to any of our friends and neighbors. Please stop asking us for evaluations/recommendations. If we could give you less than a one star rating, we would. Pam & Rick Silfies

I needed an estimate on how to ground my TV antenna since I'm "cutting the cord" with cable/satellite TV fees and leave in a manufactured home that has aluminum siding all around. Sean came out and confirmed what was needed and what wasn't saving me $$. Great job Sean thank you!

Turn It On electric did a great job installing outdoor receptacles in my garden area. Juan and Alex were professional and knowledgeable. They were on time both for the estimate and to do the installation. Office staff are also friendly and efficient. I would use again without hesitation. Services: Electrical outlet & switch installation, Outdoor lighting installation

India based call center took over 10 minutes just to get my information. Never heard back from them.

Great service and professional work. Turn it on came out initially to do an free estimate. They communicated well the exact cost and additional options respectfully. Once I decided to go thru with installation, they were able to come out quickly and get it done under an hour. Rob did the installation and he was friendly and respectful and quick!

The tech showed up on time and did a good job communicating arrival. I needed an outlet installed in my Garage booked about 3 days out. So the Bad! The price was extremely high he spent about 30 minutes measuring to give me a quote that was almost 3 times the other electrician's quotes. That wasn't the biggest problem the biggest problem was that he recommended Services that I did not need either he did not know what he was talking about or was trying to convince me to purchasing something not needed. Be very careful to not get your information from the sales men could cost you thousands.

I would definitely give this company five stars when it comes to customer service, being able to schedule an appointment and the work that they completed for me. My only issue is that when I called to ask about scheduling an appointment, I was quoted $199 for the first hour and $145 for every hour after that plus any other material fees. When I received my bill I noticed that it was high, when I called to inquire I was told that it was $145 per technician and I had two technicians on site.

I was never told that the fee was per technician and I was never informed that there were two technicians at my house (I had a family member there as I could not be). In fact when I received a text message informing me of the technician that would be coming it only mentioned the one technician. Again everybody that I dealt with at this company was fabulous and great I just wish that it had been communicated about the fees.

Conrad was great. He calmed my fears that something may have been wrong with the wiring in one part of the house. I had a bathroom light fixture with 4 lights that never stayed lit and two fans with light kits that also did not stay lit. Everything is great now. My husband asked him to add an outside outlet. He obliged and now after 18 years in the house we have Power to the outside of our house on the East side. I have used Turn it On Electric before and they did a fantastic job of installing recessed lighting.

Bob and Sean came to my house to install a new light over my shower, fix a broken outlet, and change out my vanity light. they were both very nice and professional, they fixed everything I needed and even updated the wiring that was causing my issues. Overall, great experience and would definitely recommend them for any electrical work you need!

I just put in for an estimate request on my problem, and I received a call to schedule for next week. After I made the appointment, I realized that I forgot to ask about any fees so I called back. I got a different person and after explaining the situation that I explained in my initial contact request, I was then told it would be $185/hr per tech, and then $125/hr per tech after the first hour.

I was then asked if I wanted to keep my appointment and I said a bit hesitantly that I will keep the appointment for now. This is where the lady told me that in order to keep my appointment, I would have to pay $185 upfront to cover the first hour. Why was this not mentioned first? I don't understand why I should pay upfront for a service that I haven't even used yet, just to make an appointment.

Bob Best came to our home to install landscape lighting. He was very timely and courteous. He did exactly what we wanted and was a joy to work with! We also loved the fact they confirm your appointment the day prior so you know exactly when they will arrive. We will definitely use them again if electrical is needed. Thank you so much Bob!

Bob and his helper were extremely efficient with the job. They left the job site looking spotless when they were finished. Great people overall.

The TIO Electric organization is great. The initial quote was very professional which was then topped by the inside staff. The actual electricians then performed the work to my total satisfaction. I will be using them for any future work.

I've used them in the past, and been very satisfied with their work. But this was an especially good experience. Liam came out and gave me a very thorough explanation of what was going on. He was personable and explained things clearly without condescendion. He also listed the 3 projects in terms of priority to help stagger cost a bit if I needed it; and it's always reassuring when that happens because you know the company isn't just trying to pump as much money from you as possible. Also worth noting that their first hour's rate for troubleshooting was $40 less than the other company I called. Really recommend this company!

Turn it on was very professional, timely and helpful. The assessment and installation were great experiences. I appreciate they sent us photos of the techs in advance and let us know when they were on their way so I knew who to expect. I'm also very grateful they caught something missed by my home inspection and let me know. Now our inspector is paying for that to be fixed since they missed it on the inspection. I appreciate how well they explained things and also how pleasant the techs were.

Ivan and his coworker did a fantastic job on our landscape lighting. Polite, professional and hard working. What more could you ask for? Service: Install outdoor lighting

Bob was very knowledgeable, assisted me with options and different plans to solve my electrical challenge. Will hire again, this was not the first time TIO has helped me.

I came across Turn It On Electric from a simple Google search, needing a residential electrician to install a 50 AMP outlet to charge an electric vehicle in my garage. After i requested more information, I was contacted the next day to set up an appointment to estimate the cost of my requests. Upon arrival for my appointment, the employee worked well with giving me multiple quotes, giving me different pricing options fitting my budget and needs.

After picking my desired location and estimate for the install, I emphasized I wanted minimal drywall cutting. I was reassured only one cut would be needed for the job. The following week, it was time for install and the technician cut in the wrong spot for the outlet, I assume "tapping" the wall is not the best way to find stud placement. There was also trouble routing the wire, leading to multiple drywall cuts to figure out the issue. Overall, there were 5 total drywall cuts to include the ceiling. On top of everything, the technician had to wait for his coworker to arrive due to not having the outlet on hand. I would not recommend due to my experiences.

We have been wanting to change the location of our porch light for quite a while. We contacted a local handyman company and they made the process of communication so difficult that we didn't hire them! We went to Yelp and put out the request for quotes. TIO made the process so simple. Super responsive and they arrived exactly when they said they would! They left everything tidy before they left! We are happy with the work they did and the friendliness of all of the technicians we dealt with.

They have done work for us twice. Both times were great service and reasonable cost! Both jobs were large and they did some small stuff at no cost! Really great company and team!

Technicians were punctual, clean, and professional! It was a pleasure meeting and getting to use their service! Great service all around! I will definitely be recommending this company to everyone! Thanks again!

Evan and Shaun and Liam are fantastic electricians, worked nonstop with tremendous attention to detail and are exceptional problem solvers! Services: Installation, Repair light fixtures, Repair outlets or switches

Overall I was satisfied with their work on our electric charger. The bid came in lower than the competition and I hired them. When the installers came they spend about twice as long on the project than was bid. They ended up charging me for one extra hour of labor which was fine but it would have been good to get a proper bid in the first place to budget for the project. In the end, I was happy with the outcome. Everyone was professional.

The technicians called to let me know they were running a little late. When they arrived they checked out the work involved & explained what needed to be done. Great service, professionalism, & always kept me apprised in what they were doing. I would definitely recommend them and TIO to anyone needing qualified electricians. Thank you!

I recently had a circuit with surge protector installed in my garage. The drywall was cut into and then the technician installed in different section until the install was completed. I was advised that I needed to just contact another company to repair the drywall damage by the technician after the install was performed. I followed up with customer service on this issue and they were slow to respond and required multiple follow ups and zero solutions. Find a company that values accountability, their clients, and stands behind their work.

From the moment they showed up on our doorstep, Ivan and Julio demonstrated themselves to be extremely professional, skilled and friendly. We were impressed that they were right on time, masked for Covid, and even brought booties to cover their shoes while inside our home. We appreciated that Ivan read the instructions for our ceiling fan and down rod before they even arrived, so he and Julio were able to install the equipment in less than an hour.

Quite a feat, considering our ceiling is 20 feet high! Gratitude to the entire team at Turn It On Electric, including Deanna, who scheduled our service and even offered a 10% discount. This team is highly recommended!

I selected Turn it On Electric to fix my ceiling fan because of the great customer service provided when getting estimates for an electrical panel. Liam A and Bob Best were very professional. Thanks.

These guys do a fantastic job! They are prompt, professional, and punctual. The last electrician they sent, Conrad, did an absolutely stellar job with a very difficult electrical repair on our home. I definitely recommend this company and we will be using them again!

Very fast response, excellent communication. We had other projects on our "wish list" that they quoted (reasonable price) and we booked all projects on same-day.

I hired them to replace the electrical box on the side of my home. Everything went well, but the box that they installed was smaller than my prior box, so they left a hole in the side of my home. The guys who did the work suggested that I call someone to fill it in, at my own expense of course. I wish that I had been told that this was a possibility in advance.

Outstanding service. We had a ceiling fan box installed in our front room and initially, we were told they would possibly have to cut into our wall to run the wires. We don't have the paint that was used on that wall and it was painted before we moved in, so we were prepping ourselves for possibly having to paint a large chunk of our home. The technicians showed up on time, finished the job in less time than was originally estimated, AND they were able to keep all cutouts to the ceiling only! We were absolutely impressed and will return for future electrical work.

I have called on this electric company for several years and have never been disappointed. Today was no exception! I had finally had enough with my cheap vanity light in my bathroom. It looked ok but it was not bright enough. I went out and bought a really nice light that took regular light bulbs and up too 100 Watts! With my dimmer switch already installed.

I was ready to go bright and dial down if needed. I was thrilled when Bob and Bryan showed up right on time (called on the way too) and got right to work. They had their work cut out as they had center the new fixture over the mirror and anchor it as it was heavy. They worked very efficiently and did a beautiful job. They even cleaned everything up.

Hope it was their mess and not dirt I couldn't see in that dim light! Thanks guys The bathroom looks fabulous. The beautiful fixture is installed perfectly! The price was reasonable and I'm very happy. They sure brightened my day! I will be calling again as I have additional things I would like to change and they are the best! Now I can actually see to put my makeup on so I don't look like a Thank you Bob and Bryan and Turn It On Electric. My

I'm difficult to please. TIO Installed a 150amp sub panel and conduit for a future spa and pool heater. Good price, great communication, even better installation. Plan on using them as much as possible--

Timeliness, efficiency, quality work. Bob and Richard replaced our light fixture wiring doing great work with no drywall repair needed. Really happy with their professionalism and service.

Highly professional team. Everyone was on time and performed work as requested. All professionals masked and were respectful of propriety. Turn it on Electric actually went above and beyond helping me replace a few bulbs in my attic and showing me where the boards are in my attic for walking. In 10 years of owning my house nobody ever was willing to just help me knock this out or share this information.

I received two quotes on the project from different electricians they did the job for $1200 another electrician wanted 1700. Good, Fast, Affordable. These guys are the trifecta of electrical contractors.

Wasn't the cheapest but was the most professional and responsive company to work with. I called TIO and explained what I needed. They went to the property and prepared an estimate the next day. They showed up when promised for both the estimate and the following week to do the work. They did an excellent job of installing a Level 2 circuit and outlet for EV charging in the garage of a rental property and finally solved another wiring problem that previous electricians could not.

I requested for them to install a cut-off switch and to position the receptacle and run the conduit a specific way, and they did it perfectly. Great attention to the detail I provided over the phone since I live far away from the property. The estimate included a complete detailing of parts and labor, right down to the screws and tape. The invoice did not exceed the estimate.

Payment was easily made online through their website. My tenants are pleased with the result and the company emailed photos of the completed work which looks exactly how I wanted it done. If you want the job done properly and are willing to pay a fair price to do it right, this is the company to call.

Great customer service! Just got the bid and they were much higher than my first bid so we will see if they can make some adjustments. Might have to get one more bid. I can say, the customer service from the start to the gentleman coming out for the bid has been wonderful! We shall see! I just cant justify paying $5,500 more for a job just for great customer service! Will update review once I get a update if they will adjust the bid some.

First, the office team is terrific. Prompt response, listened to my needs, and made sure I understood that there was a $250 minimum charge. HOWEVER, the electricians sent were incompetent, constantly upselling, and had no interested in solving a complex problem. When the two electricians arrived to solve a 12-volt transformer problem, they were unable/too lazy to isolate which of the 6 transformers in questions was faulty, suggested they all had to be replaced and provided a quote of $185 per transformer (when we found the on-line for approx. $65 each), plus $95 per hour to replace them. Subsequently, we had a experienced electrician work with us to find a safe and low cost solution.

At his suggestion, we found transformers on Amazon, and while they had to be "McGivered", the problem is solved. And we saved literally $1000. If you want 'cookie cutter, ' they are probably fine, but if your issue is out-of-the ordinary, go elsewhere.

I would have given this company 5 stars as response was great and technician who did the work, Conrad, worked to correct many electrical items that were, best to say old. I give Conrad 5 stars. The 4 stars comes from the inspector who came out first to quote my job. Do not recall his name, he was nice enough, but an outlet that a previous inspector noted needed changed, really didn't and he never really check anything with a meter or went into what, if anything needed repair.

He just basically asked what I thought I needed and wrote it up. Unfortunately, for me it cost me more than quoted and if I would have known, I may have sought a second quote. That's really the one thing that put this job and company at 4 stars. Conrad thanks for everything you did, I hope this company understand the value you bring.

Terrible to deal with, overcharged on all 3 estimates we were given, disrespectful to property

These guys are super professional and perfectionist. Had new wires ran under ground to my pool area and afterwards couldn't even tell anyone was there. Everything works and looks better then before!

This company is very professional and courteous. They showed up on time and finished in a very timely manner. They explained everything as they went and made certain I was fully satisfied. I definitely recommend them.

Prompt, professional, service at a fair price. If we have any other problems, they are the one to call.

Excellent service, prompt, courteous, respectful just can't say enough about this group! They even cleaned up after themselves, swept and vacuumed. Have not had service people like this in a long time.

Excellent service. The employees from the person who answered my call to the technicians and electricians who came to fix my electrical issues, every single person was respectful, knowledgeable, efficient and effective. You cannot go wrong with this company. Excellent. Absolutely five stars.

I was not told that the crew needed to wait for the electric company to come shut off the electricity to the property. The crew sat on the clock waiting 6 hours and I had to pay for the labor to sit and wait-, I had no idea that we were paying for them to wait. Would have been nice knowing that going into the repair. I paid $1000 more for the job and that was all labor costs.

We just had three ceiling fans installed by the team at TIO Electric, the guys were very polite, tool COVID-19 related precautions, cleaned up after they were done. The guys had all three fans installed in under 90 minutes. I would definitely use TIO Electric again. BTW. the ceiling fan electrical boxes and switches were pre-wired so no new wiring was required for the project.

Rob came out to do an estimate and then recommended I pay for a full inspection to get a very accurate cost of the repairs. He was super thorough, extremely knowledgeable and explained everything in great detail. When it is time to make the repairs to my new home, he will be the first person I call!

Service persons repeatedly don't show even after telephone confirmation. Left with jobs unfinished more than once.

I am so pleased with the work completed on our home by Turn It On Electric. We live in a historic home and struggled to find anyone willing to work with our old wiring. Turn It On was responsive and their technician Bill Brown took the time to problem solve and get our job done correctly, safely and to the highest standard.

So much for the 24 hour service. Called tonight at 11:35pm because the power was cutting in and out and the electrical box was sparking and I got a voicemail that I couldn't leave a message because the box was full.

Made an appointment to get some work done at my house. Made the appointment on Thursday, They told me they could be at my house the next day, Friday, between 1 and 3 pm. they never showed. At 3.45 pm, I called the office, and the lady that I spoke with was very polite, yet told me that the person was way behind, and that they couldn't make it out.

Jason G. from TIO came out to our home to place an electrical box and replace a ceiling fan in the master bedroom. Jason called letting us know he was on the way and he was at our door exactly when they said he would be there.

Great job done by Jason G. and Robert Best. Bid was accurate and they also found some falty wiring that needed replacing. I would have the same two guys do my work anytime.