Capital City Heating & Cooling

Roger was very professional and personable. Went above and beyond for our home. I definitely recommend capital city! Thank you -Jay Toney- Service: A/C system repair

These guys are the best in the business. Did a complete new install of a Goodman system. Full system including thermostat. Excellent duct work. Everything was perfect. They know this stuff inside and out. They brought out two techs up to make sure the system was perfect. Scheduling was easy, and the installation crew arrived on time. I just want to say that they went above and beyond. They crew worked hard and completed the job that same day. A BIG thank you to Rob and the team. You guys rock - We highly recommend Capital City!

Our company has used Capital City Heating & Cooling for some years now, many times. They are always responsive, prompt, and do a wonderful job. Highly recommend! Services: Thermostat repair, Install AC, Heating system maintenance, A/C system repair, A/C system maintenance

I've been a happy customer for over a decade, but although the owners are still excellent at what they do, I'm getting the impression that the employees they have doing routine service just aren't up to par any more. I've had an ongoing issue with them for the past several years where their technicians would come in and replace my perfectly good air filter with the wrong size or type.

After a couple of years of this the owner actually came out and made it right personally, and promised that the issue wouldn't come up again. However, when it came time this year for semi-annual maintenance and a normal technician came out, same deal.replaced my filter with an incorrect size that likely caused damage. If I hadn't been careful and double-checked his work, this could've gone undetected until it made a mess of my whole system.

They'd built up years of good will with me, but it's been exhausted by an inability to do one simple thing correctly. I'd still recommend them for work, but sadly at this point I feel that I have to take time off from work to watch them like a hawk to make sure that everything is done correctly, even for very simple and routine efforts.

Kip was an amazing technician, who was really friendly and knowledgeable. He answered all my questions and explained his work. He really went above and beyond and made sure we were taken care of and everything was working before he left. I really appreciate everything he did for us and am recommending capital city to everyone I know. Service: A/C system maintenance

Charles in Jan. 2022 and Kip just today were both amazing! Both of these individuals have some of the best technical experience in the industry and both repaired our heater and a/c not working the first time. They both responded within only a couple hours of calling. And they are both very personable - very hard to find both! A+++. Highly recommend Capital.

We have used Capital City multiple times over the years and have always been very pleased with their services. We have had to have them repair both our AC unit and our furnace on different occasions, and they have always been incredibly professional and up front about any repair fees, and arrive within a reasonable amount of time after calling them.

Their prices are very reasonable and we have never felt like they were taking advantage of us. This past summer we used them to replace our AC unit and furnace - we decided to replace them before they went out on us (they were both almost 19 years old). We decided to get some bids on replacing them and their bid was THOUSANDS of dollars less than the other company, even with upgrading to a bigger AC unit.

They gave us a couple bids for different brand units and we felt the tech was honest and knowledgeable when we asked about the differences. They even gave us the paperwork to send in for a rebate offered from the gas company. We scheduled the install and they were on time and had it completed by early afternoon. We never hesitate to recommend them to friends and family and will definitely use them again in the future.

They were very professional when setting up my appointment. I got to choose a time and day that worked for me. The day of my appointment the Technician called and asked if he could come earlier than scheduled due to some jobs not taking as long or cancelations. I was very impressed since most of the time companies run late. At first I said No because my hubby and I were at work, he says ok I'll see you at your scheduled time.

Then I call hubby and he tells me he got off early. I gave him the tech's number. He called and the Tech came right over. Did a great job and even gave my husband some advice on how to protect it better from our pets hair. if I could give more than 5 Stars I would.

They installed my heating and cooling system 3 years ago with a competitive price, and good service. I called them regarding a regular maintenance check and concerns about a recent fan noise -- the nut retaining the fan had fallen off. The servicemen recognized that I was due my first service visit for free, and that the furnace was still under warranty.

On close inspection the fan motor did have evidence of stress and therefore he recommended replacement under warranty. My impression is that he was professional, honest, and personable.( David was the serviceman)

Our furnace died with a sputter and a clunk yesterday morning. Of course it's February and the temperature was dropping fast in the house. I called Capital Heating and they had a tech out within about 90 minutes. He was able to quickly diagnose the issue and although we would definitely need a replacement furnace, was very helpful in connecting me with Rob. Rob and I discussed options and settled on a furnace that would fit our needs.

I expected that it would be several days before we could get it delivered and installed, Rob corrected that notion and scheduled me for the next day. The techs were here on time and efficiently installed the new unit and set it up for me. The best part was that the new unit was more reasonably priced than I had envisioned! All around great experience! Thanks Capital City!

They were quick when I needed them and were the least expensive (out of the 4 companies called) for replacing my furnace. Love that they don't charge after hour fees for emergencies! They also worked with me on payments.

Impeccable character. I wanted you to know about a an awesome employee you have in Jim. Last Friday, my kids and I were stuck on a dangerous median near 27th and State Street after my SUV broke down in the middle of the road.

Same day service but I feel I got ripped off on my part. My Neighbors AC went out the next day same issue as I had as I told my neighbor what was wrong with my AC. Capital City charged me $189.00 for my part my neighbor went down to Grover's and got the same part for $24.95.