The Maids

Very professional group of ladies that came to clean my home. I had surgery a while back so I'm still not able to do all the things I was able to do in terms of housekeeping. They were on time and efficient. Services: Deep clean, General housekeeping

I've been using The Maids for over 10 years with two different houses. Olga and the Green Team always do a fantastic job, and I come home to a spotless house. Service: Standard cleaning

I have no idea how they have such high ratings. I booked them for December 22, 2021. Got the confirmation and everything. Then I never heard from them again. They completely ghosted me and left me hanging. I had to scramble to find someone else at the last minute. Very disappointed.

The Yellow Team cleaned my house very well. They were friendly, professional, and did a great job. They even came early. The Yellow Team is awesome! Service: Standard cleaning

They are always on time and very professional and do an excellent job. They also ask if I ever need anything additional done or if there are any changes. I highly recommend them, they have never disappointed me. Services: Standard cleaning, General housekeeping

The green team does a great job. They are pleasant and work hard the entire time they are in my home. They try hard to cover any request we may have. I have used the maids for 7 years now and the green team is usually the team they send so they are familiar with the house and our preferences. We have been very pleased with the work they perform and the team lead is a sweet heart.

She works the hardest and yet makes sure the other team members are on task and if they need something she communicates that immediately. We love the Maids! Including Jana and Angela!

I have used the Maids for many years. The Yellow team is awesome! Thorough cleaning, care with our belongings, friendly and efficient! Conscientious of our family's specific needs. Service: Standard cleaning

I have been using The Maids for over 20yrs because of the outstanding job they always do. So nice to come home to a sparkling-clean home knowing they've done such a thorough job. Most all the employees have been with the company a long time and are so dependable. Everything is placed exactly where it goes after cleaning. All the teams are great, and Vivian's team did their usual outstanding job this week. And of course, Angela is in the office to field all my questions. Thanks all!

Yellow team rocked my home today! After three weeks and an ice storm, my home is sparkling clean including all three kids and five pets living areas. I have my peace and comfort back in a clean home! Have used the Maids for two years and cannot brag about them enough.! Good job ladies!

We have used The Maids for several years. We love the thoroughness of the cleaning and most of all, the consistency. They show up on time and the level of cleaning is the same each time. (not so with previous cleaning services). Thank you to this week's Team Green: Olga - Marta - Olga - Melany! Our house is bright and shiny! Service: Standard cleaning

The Maids have been cleaning my home for a couple of years now and I highly recommend them. First, the cleaning is always done right, and they show up when scheduled. Furthermore, they are very responsive to calls or email if I have to re-schedule or add an additional cleaning. Update for 2022: This is all still true and happy to continue using The Maids.

Our team is outstanding. We had to do the cleaning ourselves during the pandemic lockdown, and was reminded how difficult housework can be. We got them back as soon as we could with a Deep clean, and have continued every other week since. So grateful to have them back Services: Deep clean, Standard cleaning

They were too expensive. The quote they gave me was in the hundreds of dollars for a one bedroom apartment and I am a disabled senior citizen. They were going to send two people out which would have amounted to over $150 an hour. That is ridiculous!

I have used so many cleaning services in the past and the maids Boston is definitely the best. They are so thorough and professional and have lovely energy when they are in our home. We feel grateful to be using them. Services: Deep clean, Standard cleaning

They were amazing with setting up appointments and getting a great deep Moving clean for our son's apartment. Highly recommend their services. They even were able to text us upon their entry and departure- so appreciated the great service and communication. Thank you! Services: Interior & exterior window cleaning, General carpet cleaning, Deep clean, Moving-related cleaning

We hired The Maids to clean our new home prior to our move in date. They did a beautiful job! They were incredibly timely and professional, and used all the proper pandemic precautions for us to stay safe. When they were done, the house and appliances were spotless! Because of the very cold weather, they weren't able to clean the windows on the scheduled day, but they made sure to schedule a 2nd visit on a warmer day. Like everything else, the windows look spectacular. I would definitely recommend The Maids.

Hired to do a move out cleaning job, house was empty of all belongings. They sent 4 people at $200 per hour. Did a horribly lazy unprofessional job. Requested all drawers to be vacuumed and wiped, oven cleaned and thorough deep clean. They didn't wipe baseboards, didn't clean oven until brought to attention, didn't clean the drawers. I highly do NOT recommend! Waste of money! Overpriced job for nothing done! Would leave a zero star if possible!

Team 3 always does an excellent job.very impressed with my 2X month cleanings. The plantation shutters, and other dusting is completed each week. Kitchen and bathrooms are spotless. Scheduling is excellent and if a change is required they call the prior day or more. Recommend! NL.Reynar

My Blue Team which consist of Elvia, Jon and Candia, are just the best! They do a wonderful job in keeping my home shining and are very courteous and watchful. Don't know what I would do without them! I have been using the maids for over 15 years.

I've been using the Maids for years and am very satisfied! My team led by Angie is always prompt, friendly, efficient and effective. They do a thorough job and I never have to check their work or touch up areas. I sometimes work from home and they are flexible to work around me and they treat my dogs like family. I highly recommend them!

My renter hired them to do the move out cleaning. I can't believe what they charged for doing such a horrible job. There are cobwebs everywhere, windowsills were not dusted, countertops not cleaned, etc. It looks like they wiped down the floors and left. I am cleaning it myself. There are cheaper - much better cleaners out there.

I have no other words to say for this company other than do not waste your time and money on them. Just to sum things up, we had them come out to our house for an hour and a half and paid nearly $300 dollars. They "cleaned" our kitchen and dining room which is probably the size (or smaller) than an average master bedroom. When we came home after the cleaning, we didn't notice anything different other than the blinds being cleaned on ONE side (when we flipped them over they were dusty and dirty on the other side).

We were so disappointed because when we clean our own house we can do 10x a better job in 2 hours than they could do to our small kitchen in 1 1/2 hours. Then to top it off they like to pretend they care about your feedback but when we mailed in the card to review their cleaning we didn't get any response to our clear dissatisfaction that we wrote about on the card. typically you get what you pay for, but this time we got 1/4th of what we paid for

The Green Team cleaned our place. My wife is pregnant with our 4th child and when she saw all these ladies show up, she cried. They were all so sympathetic toward her! Besides the excellent cleaning they did, they created a bouquet out of leaves my kids brought home and wrote a little story for my daughter. They cleaned out the grime that has been ingrained on our stove and refrigerator handles for years.

There are a bunch of other perks and details that they did too. They not only do an excellent job at cleaning, they also serve with their HEARTS. May the Lord reward them for what they have done for our family. "And if anyone gives even a cup of cold water to one of these little ones who is my disciple, truly I tell you, that person will certainly not lose their reward." Matthew 10:42

I called for cleaners to clean a townhouse to put on the market after a move out. The representative for The Maids (Vanessa) quoted me about $220. thinking it would take 3 people about 2 - 21/2 hours. The house was super clean already - I just wanted to wipe out drawers, frig - not the stove, vacuum - a once over. Well, there were 4 people - still took 21/2 hours and cost $440. and the sinks don't even feel clean.

The vacuum they use is not as powerful as it should be either - you can barely tell it was vacuumed at all. Really mediocre job for over twice what it should have cost. I won't be calling them again.

Terrible company way over priced. I Will never use this company again or refer them to anyone. I was charged $580 for a terrible job. You couldn't even tell the house was cleaned. Do yourself a favor and do not use this company just stick with local small owned business and save yourself the aggravation.

I recently moved to Lisle area because of my job. I called maids for cleaning service before my household goods come to new place however the service what I got.it's really poor and gave me extremely horrible experience about them. I got an estimated $115/h and cleaning team came and done for two hours at pretty empty house. When I came back from my work and check their service at my home.maid's service was really bad.

I really don't know what they really cleaned my house. Ever since the horrible service, my wife and I began to clean up entire house again because of they didn't do their job properly. I will never use this company again in my life and never recommend any my friends or relatives.

By far the worse company I have ever worked for. Totally unprofessional, not just the cleaners but the boss as well. Everyone there has a don't care attitude as long as they get paid they don't care if the job is done correctly or not.

I have received excellent service when they cleaned my home. They took care of the smell like mold issues that has been bugging my mom. I am thankful that they took a lot of the dirt from my house. I wished that they could have been a little more faster.

I am SO disappointed! I called for an estimate and was told repeatedly what the price would be. After the job was completed, the woman told me I owed $125 more than the quoted price. The cleaner in charge spoke very little English so when I phoned the office back to discuss the price discrepancy, I was told the owner would phone me back by noon.

This review is so painful to write that there is a major lag on it. Picture this: President's Day 2013. Normally a 2:30 show, The Maids came at noon. Well, okay: it was a holiday. In 20 minutes they were done. Was it my imagination or did the place really not even smell clean? I heard a vacuum cleaner, but did I really hear it? Nope, nope, not clean.

A spot check of a tiled area that looked clean before they came was covered in dust. I gotta say, loyal to the core though I am; I felt wounded, betrayed, ticked off. I am also a person of second chances. some day. maybe.

I LOVE this service! They clean our house every three weeks. Between 3 and 5 people come each time, they bring EVERYTHING they need with them -- vacuums, mops, rags, supplies -- and they're gone in under 2 hours. The house sparkles and I'm only inconvenienced for a short period of time. Not having to buy and store all that cleaning stuff is definitely a plus and I've been told it's all green. Vanessa is a joy to deal with.

Even though I frequently reschedule and/or ask for emergengy-our-in-laws-are-coming-next-week service, she's always pleasant and accommodating. If they did laundry, I'd give them 6 stars.

Ordered a gift card and was concerned because it didn't arrive on the expected day. I called and spoke with Vanessa who decided to send another certificate, just in case. O f course, the original arrived the day after the call. Really think she went above and beyond and I'm guessing that exceptional service carries on to the clients who use this cleaning company. Just wished we lived closer to use The Maids in Westmont

Have used other cleaning companys and individuals and there is no comparison to the maids. vanessa is great and if they are going to be late or early always get a call.by far the best cleaning company around have used them for real.

We've used over 5 other cleaning services in the last 3 years and The Maids is by far the best. They show up on time, call to confirm and are super fast. They are also flexible - they vacuumed an extra room for me today at the last minute. It's always the same team, too, so that is nice - gives me a comfort level that I know who's in my house each week.

We decided to hire them as our wedding is coming up in a few weeks, and family is coming into town. The team came in today to do a deep clean of our 2 bedroom loft apartment and took just over 2 hours. And when we came home - all I can say is AAAAMAZING! We will definitely be using them again in the future, and well worth the price. It felt like we came back to a hotel room after being out all day! Can not get better than this!

My home hadn't had a "deep cleaning" in many years so I hired The Maids to come in, wash the walls in 2 rooms and clean the entire house's trim, baseboard and doors. The quote was $300 which I was told was a discount. Pros: Vanessa was very professional and a pleasure to deal with. She came over quickly to give me an accurate estimate and got the quote out to me in a timely fashion.

She definately did show up with 4/5 ladies who worked just over the quoted time of 2.75 hours and what they cleaned looks just great. They actually washed my blinds which was extra as Vanessa only quoted to have them vaccumed. Awesome. Cons: They missed a few spots. I have baseboard radiant heaters and they missed a couple, along with a couple pieces of trim and only partially cleaned the trim above a couple doors. I wiped my finger over a few doors and there was still some dirt that came off. I wanted to give a higher rating, if I could I'd give 3.5 stars.

I've used this cleaning service for each time I moved out of a place the past eight years, so that's.let's see.three times. For an apartment it was about $125, and about $250 for the two-story, three-bedroom house. They send like, five people, who scatter to all corners of the house and cleanse any trace of habitation away in a couple hours. When they're finished, *gleam*.