Benjamin Franklin Plumbing is a full-service plumbing company that has been offering, not just Phoenix plumbing services, but plumbing services across the entire Valley for over 30 years. Our plumbing services cover all areas including Chandler, Gilbert, Mesa, Phoenix, Scottsdale and Tempe. We are family owned and operated, this makes us better equipped to handle the problems associated to a household plumbing.Being licensed, bonded and insured is another attribute of Benjamin Franklin Plumbing that makes it your safest bet when it comes to plumbing services.
Business details
- Year established: 2004
Services
Sewer Line Repair
Report
Drain Lines
Report
Toilet Plumbing
Report
Water Heater Repair
Report
Benjamin Franklin Plumbing is known to provide the best when it comes to water heater repair. Here at Benjamin Franklin Plumbing, we pride ourselves on being able to take care of any Phoenix water heater repair. We offer all types of solutions to our customers so they can make the best decision for their own home.
Reviews (17) Nancy Blankenship
Jun 24, 2022
James Estes was a meticulous Plumbing Specialist. My husband asked many questions and James did a fantastic job answering each question. His communication skills were excellent. We definitely will be requesting him to return to our home for future work. Exceptional representative for Ben Franklin plumbing.
Leslie Gannon
Jun 23, 2022
J. Gilboy
May 18, 2022
I had no hot water in my kitchen and bathroom sinks and as a result the dishwasher didn't work either. All of this has been fixed and I will be purchasing an anti-scale system since the water here is so hard. My service person Cisco could not have been better and I appreciated him explaining the process. I'm very happy to have hot water again and I look forward to less sediment in the lines in the future.
Nancy Ellis
Apr 15, 2022
Jack Johnston and Kendra did a fantastic job of unclogging my sewer system with the Hydro Jetting and they also fixed both toilets in my 60 year old home. They were extremely professional, efficient, communicated great with me on what they were doing and I've never had such great service. They get 5 STARS for their work, attitude, knowledge, and politeness while working hard. THANKS
Angie Adams
Feb 15, 2022
It's a pleasure to have a company send a technician over to your home who is knowledgeable and efficient to handle the problem. Your technician, Jack, was informative and offered suggestions about my water system and how to keep it in optimal working condition. He was open and kind as he explained everything he was doing. I will undoubtedly recommend Jack and the company to my neighbors and friends.
Ashleigh Kruk
Feb 07, 2022
Jack's efficiency, workmanship, and customer service was impeccable. He also showed great compassion to our family during a very difficult time. You can be extremely proud to have Jack on your team. Thank you to your phone agents also for their very helpful and human service. Service: Water heater repair
Bonnie Killingbeck
Feb 07, 2022
My hot water heater wasn't working so I contacted Benjamin Franklin Plumbing to fix it. They had installed it in 2013. The technicians James & Josh were very nice. James told us that our elements weren't working, they were corroded, etc and he replaced both of them and said we'd have hot water in a few hours. Cost $500. When the next day rolled around and we still had no hot water I called again and was told it was an electrical issue and I should call an electrician. I asked why the elements were replaced if it was an electrical problem - I was told I would get a call back with answers to my questions but I never did receive a call.
Cynthia Klinger
Jan 27, 2022
The service provided by Jack and Cisco was amazing. I felt they were very professional, hard working, and honest. Jack explained to me everything they were doing, and he answered all my questions about the job. They worked tirelessly for about 12 hours. They also cleaned up my front yard really well. When I need plumbing help in the future I will definitely call Ben Franklin. I highly recommend Ben Franklin and especially Jack. Thanks Guys for a job well done!
Peggy Cooley
Jan 25, 2022
Aaron Johnson. These guys are awesome! Thoughtful and professional. I dreaded having to call any plumbing service. I have had some nightmare plumbing issues and terrible service since moving to Sedona. What a pleasure. Office communications are superior. Everyone helpful and generous. Highly recommended. Services: Plumbing leak detection, Water heater repair
Margaret Mccormack
Jan 23, 2022
I had to have my tankless water heater replaced. It was done the same day promised for the same price quoted. Everyone was very polite and professional. While installing my water heater, there was a sudden leak i my water softener and the tech was nice enough to diagnose the problem and stop the leak before it did any damage-at no cost. They always go above and beyond what I expect.
Lori Mohs
Jan 14, 2022
Brenda Douglas
Jan 04, 2022
Suzi Epstein
Jan 02, 2022
James Estes was professional, and courteous and extremely efficient. He put booties on prior to walking through the house. After evaluating our tub drain, he gave us options, explaining what needed to be done to remove the deteriorated drain pipe. He was able to remove and replace the 20 year old drain pipe with a new one in a timely manor. He tested the new drain, and made sure the area was spotless when done.
John Lenio
Dec 27, 2021
Ben Franklin Plumbing's experts are highly responsive, on time, and provide excellent service. James Estes recently worked at our house to diagnose a problem with a water heater and present good, usable solutions to fix the problem. James and his team installed 2 water heaters with efficiency and minimal supervision. Their workmanship is excellent.
Jerrold Thompson
Nov 24, 2021
Susie Cole
Nov 19, 2021
Jessica Damper
Sep 11, 2021
I sent a message after hours and they reached out to me this morning. They were fast! Travis was the technician who came to our home. My 5yr old kept bugging him but he was friendly and engaged in the small talk with my kid. Travis explained the issue and what to do to prevent it. He also advised us of the 67 day guarantee. He was professional, efficient, funny and friendly. The price was competitive compared to other companies I contacted. We are very pleased with the service and our drains are cleared!?
