Key Concepts

Incredible service, very nice staff and reasonable pricing. Was so impressed I had to write my very first Google Review right away for this company.

Randy's professionalism and workmanship is amazing, a great asset to the community.

Awesome locally and family owned business they are also prompt on getting to their appointments I would go nowhere else for my keys or lockouts needs

Chris from Key Concepts was on time, observed social distancing, was professional and efficient. Money well spent. I will not hesitate to call next time I need locksmith services.

Great service, pleasant staff and not very expensive to bring to Slave Lake. Did a great job in changing our locks.

Fantastic service, Chris was very nice and efficient when re-keying my car. Highly recommended!

We called Randy out to fix the lock on our office and he ended up fixing both of the locks on our office and on our shop so that we only need one key to access them all. Great guy who knows how to work hard! Would definitely call him again.

I recently had a catastrophe where I lost a set of keys well on vacation. I had to use a locksmith from the local area to replace the truck key so I can get home. Once I got home, I had several other keys to replace. One of them a mini Cooper key which is pretty difficult to copy. I am at the coast and key concepts is an hour away in Salem. Anyway, he was at my house within three hours of the initial phone call.

Although the Cooper key was quite expensive, the locksmith give me a great deal on the other keys. He also had a brand new lock and deadbolt floating around that was a perfect fit to my toy hauler. It had a small, easy to fix flaw and works perfectly. Very professional and even surprised me with having a guitar shaped key stud for my music room. Thanks man. I never write reviews unless I'm upset about something. It's nice to have a reason to write a good review.

Chris Tardiff (Key Concepts) is a perfectionist. Isn't that what you want when your rekeying your home? We moved from Monterey to Salem and our new (used) home needed new keys. We got three estimates. Chris fixed everything according to the (midway) estimate.and did not charge us for a dead bolt replacement when the existing dead bolt could not be rekeyed to meet his standards. Don't live with badly made keys, wiggling hinges and stiff dead bolts (that hurt arthritic hands).Key Concepts fixes it all. Life can be good again. Also, three most important things: 1. On-time 2. Knowledgeable (& patiently explains) 3. Honest

Lost keys to my storage and called this place. It was one of those locks that aren't supposed to be able to cut off. I had put it on towards the wall, so it made it even more difficult, but he was able to get the lock off so I could put the replacement on. Fast, friendly, and reliable. I had to meet him at the storage and he was there when I pulled up. I would definitely recommend using this company to anyone!