RDM Architecture was founded over 30 years ago in 1979. Originally a solo practice out of Rick's residence, the firm soon expanded and moved into its current location. The office is organized in an informal, comfortable work environment encouraging collaboration with a sincere effort to communicate through drawings, models and estimates to creatively and economically solve the specific needs of each client.The relationships formed and established over the years with clients, contractors and craftspersons have contributed to our success. The ability to listen to what our clients want and solve problems with creative solutions is one of many advantages we bring to the table.
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Reviews (2) Rebekah F.
Sep 13, 2021
On June 4, 2021, I met with RDM Architecture to review my "as built" drawings. I was told that I would have my Schematic Drawings in 2 1/2 weeks that I would be able to take to contractors for bidding. On July 7, I was billed $495 for 5.5 hours of work which I paid. After no other contact from the office, I reached out to my contact on July 22 and again on July 28 with no response.
As these dates were well past the 2.5 weeks agreed upon at our last meeting and in our contract, I sent notice of cancellation of our contract due to breech on the part of RDM and asked for either the drawings for which I had been billed or a refund of the $495. On August 16, 2021, I received an email with the "As Built" drawings I already had and the statement that Schematic Drawings would follow that afternoon.
On August 23, 2021, I still had not received any response from RDM and have come to the conclusion that no work was done in June or July in spite of being billed for 5.5 hours. I sent a second registered letter to the partners requesting a refund for the the $495. I have had no response since then and apparently have been ghosted by the company. You decide if you want to do business with someone like this. My next step will be small claims court.
As these dates were well past the 2.5 weeks agreed upon at our last meeting and in our contract, I sent notice of cancellation of our contract due to breech on the part of RDM and asked for either the drawings for which I had been billed or a refund of the $495. On August 16, 2021, I received an email with the "As Built" drawings I already had and the statement that Schematic Drawings would follow that afternoon.
On August 23, 2021, I still had not received any response from RDM and have come to the conclusion that no work was done in June or July in spite of being billed for 5.5 hours. I sent a second registered letter to the partners requesting a refund for the the $495. I have had no response since then and apparently have been ghosted by the company. You decide if you want to do business with someone like this. My next step will be small claims court.
Jonathan Wesley
Jun 17, 2017
If you are looking to do a smaller project, I would recommend looking elsewhere. We had Rick come over to help us design a deck for our backyard, and the meeting could not have gone worse. When first talking about the project we thought ~$10,000 would be a reasonable starting point for a small 300-400 sq ft deck and pergola. After telling Rick our budget, he literally laughed to our faces and said it would cost at least 5 times that.
I'll repeat that, a 300-400 square foot deck with a pergola and no other bells or whistles, according to Rick, costs about $50,000. I should have just stopped the meeting at that point, knowing we weren't going to be on the same page, but I gave him the benefit of the doubt and heard his pitch. Rick's tone was very arrogant, and I'm surprised because he's the face of the company, so you would think he would have better bedside manner. Instead, he bragged about working on $400,000 projects and showing us things that were far more extravagant than we were wanting, again showing the disconnect.
We have been planning this deck for a while, so we know what we want. When Rick talked about putting a sun shade on the house rather than a pergola, we said we didn't like how they looked and Rick responded by saying, "Why not?! You're the only person I know that doesn't like them!" Apparently you're not supposed to have an opinion on the work being done to your house.
We didn't want a kitchen, or a fire pit, or a TV, or extra lighting, we just want a simple deck with some shade, that's all. After being told we weren't investing enough money into the project and that our ideas were small, Rick asked for his $65 check so he could be on his way. That's right, in a world where most companies provide complimentary consultations and estimates, RDM has you pay just for the privilege of talking to them!
I invited a stranger into my house to tell me I was cheap, insult my intelligence and taste, and then had me pay him for the privilege! If you're looking to do a six figure project that's going to look fantastic, RDM is your team. The work they do looks fantastic, but know your'e going to pay way more than what it's worth. Trust me, I used to work in public accounting and I understand how RDM's billing works. But if you're looking to do a project that costs less than $50,000, look elsewhere, you're beneath Rick and his team.
I'll repeat that, a 300-400 square foot deck with a pergola and no other bells or whistles, according to Rick, costs about $50,000. I should have just stopped the meeting at that point, knowing we weren't going to be on the same page, but I gave him the benefit of the doubt and heard his pitch. Rick's tone was very arrogant, and I'm surprised because he's the face of the company, so you would think he would have better bedside manner. Instead, he bragged about working on $400,000 projects and showing us things that were far more extravagant than we were wanting, again showing the disconnect.
We have been planning this deck for a while, so we know what we want. When Rick talked about putting a sun shade on the house rather than a pergola, we said we didn't like how they looked and Rick responded by saying, "Why not?! You're the only person I know that doesn't like them!" Apparently you're not supposed to have an opinion on the work being done to your house.
We didn't want a kitchen, or a fire pit, or a TV, or extra lighting, we just want a simple deck with some shade, that's all. After being told we weren't investing enough money into the project and that our ideas were small, Rick asked for his $65 check so he could be on his way. That's right, in a world where most companies provide complimentary consultations and estimates, RDM has you pay just for the privilege of talking to them!
I invited a stranger into my house to tell me I was cheap, insult my intelligence and taste, and then had me pay him for the privilege! If you're looking to do a six figure project that's going to look fantastic, RDM is your team. The work they do looks fantastic, but know your'e going to pay way more than what it's worth. Trust me, I used to work in public accounting and I understand how RDM's billing works. But if you're looking to do a project that costs less than $50,000, look elsewhere, you're beneath Rick and his team.
