Hirby Pest Control offers pest control, termite control and lawn treatment services in Texas and New Mexico. If you're in need of a pest control specialist, contact us today for a free estimate and get a solution quickly and efficiently. Do you have unwelcome critters in your home, office or on your property in El Paso, TX or New Mexico?If so, it's Hirby Pest Control to the rescue! We are a family owned and operated company that specializes in residential and commercial pest control. We offer solutions for all of your bothersome visitors. From termites to rodents and weed control, we are your premier choice for getting rid of all things unwanted.
Services
Lawn Treatment
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In order to maintain a healthy yard that's free of pests, it's important to hire a professional who knows the types of treatment needed for your lawn. Hirby Pest Control will help you with the lawn maintenance needed to keep pests away. When your lawn starts to turn yellow and you aren't sure why, contact Hirby Pest Control to treat your yard for fungus.
Termites
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Unfortunately, termites don't discriminate. No matter how clean you keep your property, any home or office can still be damaged by termites. That's why it's important to get inspections to monitor and catch any termite problems before they get out of control. Hirby Pest Control provides residential and commercial termite inspections and treatments so you can protect your home or office.
Rodents
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Rodents can be a serious menace to your home and they can be very difficult to try and control. Mice and rats are known to be aware of the common house traps and will hide out in hard to reach places where you may not even know they are for quite some time. These rodents can carry disease and invade your home contaminating food.
Reviews (7) Pam Beightel
Aug 05, 2021
T. W.
Dec 17, 2018
Emily P.
Jul 16, 2018
I've been with Hirby for three years and always enjoyed speaking with their phone reps; the tech was friendly as well. Recently I've had a horrible issue with them that I wish had been resolved in a more polite manner. I scheduled for Hirby to come and spray for ticks, which happened. I had to reschedule the follow up to a later date due to us being out of town on business.
When I came home, there were still ticks crawling around not only outside but inside as well. This made me upset because I am paying $150 and there are still ticks? The man, Victor, came for the follow-up and I showed him that there were still ticks. He explained that after this service there would no longer be any more. Soon after the service, I found more ticks.
I quickly called the company but as another person noted, my phone calls seemed to be getting "dodged" for days! When I finally got a hold of them Rose insisted that it was my fault because I had rescheduled and the follow up needed to be within a certain amount of days. I am not arguing with that, but how in the world is a customer to know this? I was not told this and would have arranged for someone to be at the house for the second spray had I been told.
Why would I pay $150 and set myself up for failure? I asked if they could please return to spray again because there's really no reason that spray shouldn't kill the ticks. She said she'd send him the next day, Saturday, and spoke to me with attitude. Victor, always very friendly, came the next day and told me he would continue coming for free until the ticks were gone (which I have recorded on one of my home cameras.) Lo and behold on the following Saturday I have a charge on my credit card for $46 from Hirby.
I called all day and my phone calls were "dodged" yet again. Finally Rose picked up and then said she would call me back in ten minutes, which never happened. I called again today, Monday, and Rose told me she was asking Victor why he charged me. Then she told me it was because I had rescheduled the follow up and since it was my fault they charged me again.
I told her that we had already spoke of this and the fact that I was not told when the follow up needed to be and that when she set up for him to come she never mentioned I would be charged nor did Victor while he was with me. She repeatedly told me why it was my fault (yet again.) I explained to her that me getting charged on my card without my knowledge is illegal.
She then said she could only give me credit for my next visit. I told her I do not want credit because I will no longer be doing business with this company and I would like the money back on my card. She said oh okay and then told me for my information that I should oblige to what I'm told with whatever other company I go to. This rude comment along with her attitude gave me peace in the decision to find another business. I told her yes ma'am, thank you. And that was that!
When I came home, there were still ticks crawling around not only outside but inside as well. This made me upset because I am paying $150 and there are still ticks? The man, Victor, came for the follow-up and I showed him that there were still ticks. He explained that after this service there would no longer be any more. Soon after the service, I found more ticks.
I quickly called the company but as another person noted, my phone calls seemed to be getting "dodged" for days! When I finally got a hold of them Rose insisted that it was my fault because I had rescheduled and the follow up needed to be within a certain amount of days. I am not arguing with that, but how in the world is a customer to know this? I was not told this and would have arranged for someone to be at the house for the second spray had I been told.
Why would I pay $150 and set myself up for failure? I asked if they could please return to spray again because there's really no reason that spray shouldn't kill the ticks. She said she'd send him the next day, Saturday, and spoke to me with attitude. Victor, always very friendly, came the next day and told me he would continue coming for free until the ticks were gone (which I have recorded on one of my home cameras.) Lo and behold on the following Saturday I have a charge on my credit card for $46 from Hirby.
I called all day and my phone calls were "dodged" yet again. Finally Rose picked up and then said she would call me back in ten minutes, which never happened. I called again today, Monday, and Rose told me she was asking Victor why he charged me. Then she told me it was because I had rescheduled the follow up and since it was my fault they charged me again.
I told her that we had already spoke of this and the fact that I was not told when the follow up needed to be and that when she set up for him to come she never mentioned I would be charged nor did Victor while he was with me. She repeatedly told me why it was my fault (yet again.) I explained to her that me getting charged on my card without my knowledge is illegal.
She then said she could only give me credit for my next visit. I told her I do not want credit because I will no longer be doing business with this company and I would like the money back on my card. She said oh okay and then told me for my information that I should oblige to what I'm told with whatever other company I go to. This rude comment along with her attitude gave me peace in the decision to find another business. I told her yes ma'am, thank you. And that was that!
Rebecca Lopez
Oct 26, 2017
Irma H.
Aug 01, 2017
Erika N.
Aug 28, 2016
Very thorough, provided great tips, and they will be following up. Andy, our technician, has been in the business for 17 years and really has a passion for killing bugs which is the best thing one can ask for when that is the task at hand. We appreciate their professionalism, experience, and pricing. We have already recommended to our neighbors. Keep up the good work!
Lex V.
Feb 02, 2009
Okay so we have recently had a huge problem with ticks. Our neighbors across the street started the whole thing. We called on Hirby Pest Control, you want to know why, and they are the best in town. You can call on any other pest control company and never receive the service, which only they can provide. Their service men are very customer service oriented, their appearance is very professional, and the quality of their product, AMAZING.
Their services range from bugs, pigeons, bats, fleas, ticks, bed bugs, lawns, trees and much more. I had the opportunity to chat with one of their service men and they have been around since1974. Their presence in El Paso is strong and I have taken it upon myself to ask about the name, apparently the owner is Eddie Beard, they apparently had a baseball team for kids back in the day. I will never use anyone else ever again. Thanks HIRBY!
Their services range from bugs, pigeons, bats, fleas, ticks, bed bugs, lawns, trees and much more. I had the opportunity to chat with one of their service men and they have been around since1974. Their presence in El Paso is strong and I have taken it upon myself to ask about the name, apparently the owner is Eddie Beard, they apparently had a baseball team for kids back in the day. I will never use anyone else ever again. Thanks HIRBY!
