House Call

I had a problem which I thought was powder post Beatles. Which would mean I would have to have the house fumigated. They came out and determined it was something else and wouldn't need to be fumigated. He explained what needed to be done and that I could do it myself. They didn't charge me anything and probably spent an hour between the inspection and explaining it to me.

Critical: Professionalism The Termite inspector pulled up to my house and rolled on the lawn with his truck, what a bad start. Service: Termite inspection

Scammers. I paid for the home inspection, they missed the giant Formosan termite nest in the closet but sold us on the $2,200 tenting for a little evidence of dry wood termites. Called another company who said they would have just spot treated those for $100. Full teardown to replace studs because of those formosans, saw it immediately my first day in the house clear as day, big old nest bursting out of the corner. Tenting was already paid for, so went ahead and lo and behold they tore off a big piece of gutter, busted off a chimney for the water heater, and broke a sapling tree in the yard for no reason.

Great work every time. Very reliable and friendly technicians. Very responsive crew in the office as well

Used them for a home inspection for a house i was trying to purchase, Inspection was overpriced for the work done, as I'm a pretty good DIY-er, their inspection was mostly visual and how to operate appliances, which were all new to begin with. Within a few weeks I started getting marketing sales calls from local companies to sell me certain equipment and services that wasn't in the home, i.e. ADP alarm company.

This was very disturbing to me so I persisted in asking where they got my name and number with the information about equipment installed in the house I'm trying to buy. I was told that house call has a contract with them and they share information. Of coarse no one at house call will reply about this. This should be illegal. DON'T TRUST THEM. Owner replied that this is the wrong location. My email from the home inspector says this is the home office, same phone number. Sounds like another red flag?

Very thorough at pest inspection. They alerted me to potential termite area that turned out to be a leak. Had they not found it I would have had considerable damage later.

DO NOT USE THIS COMPANY! I would give them zero stars if I could. Had my house tented for $2200. Great price, but the company DID $3200 IN DAMAGE TO MY ROOF THAT THEY WON'T TAKE RESPONSIBILITY FOR. The fact they put an "at your own risk" clause in their contract means they will CRUSH AND WALK ON EVERY TERRA COTTA TILE THEY WANT. The worst company for pest control in the whole state! BEWARE!

Ed Rowley did our first home purchase inspection back in 2013. The inspection was provided with a nice 33 pages in PDF format and printed copy. He's good at catching all those small details, many of those are not necessary. He did missed two major issue with our central air box has a big leaks on the bottom, a year later we end up have to replace the whole AC/Heating unit for $6000.

Also he did catch the new roof shingles repair and the windows beneath it with moisture damage but that roof repair was fraud! We still experience the leaks for the pass 5 years, tear apart the windows beneath and replace it 3 months ago. Last weekend the same leaks again. Went check the roof during one day of non stop rain. I found four spot leaking in our roof due to some loose and exposed nails.

I bought some roof sealant caulk tube went up there found 4 expose nails that was not nail correctly under the shingle. The roof was replaced in 2008 by some people not doing a good job. But it's a blame that he didn't catch this on his inspection as I also found about 20-30 expose nails total, few other are worse than one pictured but haven't leak yet. So far the entire windows replacement, moldy and the AC/Heating unit cost me 10k.

Awful - have owned my home for 3 months and still finding things Drew in Atlanta should have found. Paid for mold test- he said no mold but there was mold. Said AC unit was working - now need to pay for a whole new system. Do not use this company.

Everything was perfect from start to finish! The home inspector was thorough about his findings and was also thorough with inspecting and explaining. Customer service is 100%

They tented on both sides of me, burned and killed my grass. Although the guys in the field admit it was the tenting that killed my grass the office said they will do nothing about it. Woman office manager was unprofessional and rude and told me to be patient grass will grow back and I'm not get customer as she yelled.

This is NOT A LEGIT HOME INSPECTION! Do not pay these people for "peace of mind" in your home purchase. Our inspector, Drew Illes missed MAJOR issues with our home- rat infestation in the attic, improper electrical wiring, large hole in the roof that has caused water damage in drywall (home owners tried to paint over but has now become very visible)- these are just to name a few. Frankly I am shocked that this amount of negligence is not illegal! This is a company promising a service they don't deliver while collecting hundreds of dollars of your money.

No one ever showed up for an 8 am appointment. No phone call stating we would need to reschedule. When I called them, "David is out today.we can reschedule you next week."