1-800 Water Damage of South Denver

Rob and his team are amazing! I have worked with them on several projects and highly recommend their services. They are honest, attentive to customer needs, and do excellent work.

Luis came to our house at 10 pm in the pouring rain during a super busy time. No other company would even talk to us due to the high amount of flooding in the area. He surveyed our basement flooding situation, helped us get a pool table on blocks, gave us tips for mitigating damage, and called us back the next day when he had a cleanup team available.

What an amazing human! He could have put us on a waitlist, but he truly wanted to help, and he expected nothing in return for that visit. We will keep this number on speed dial for future situations. Give this company your business, please!

We had a flooded basement with all the rain that we've had in Colorado the past month and a half. We thought that we could handle the mitigation all by ourselves, but we needed to call in for help. I could not be more impressed with the professionalism and work ethic of 1-800 Water Damage, Mara and Luis. They came in, they worked hard for two days, and they cleaned up all of their mess before they left! We received detailed pictures of what was going on behind our walls too! I'm so thankful that we could count on them to get our home back!

TLDR: I highly recommend this business because of their quality, customer service, and unparalleled communication. I was out of town during a deep freeze on Christmas morning when I got the dreaded call from a friend asking me where my main water shut off valve was, a pipe had burst in my finished basement. I am a first time home-buyer, only 3 months had passed since closing on the house, and had never before filed an insurance claim - I was panicking.

I called many businesses that Christmas morning, both large and small; few answered, some never returned my calls. Fortunately, I got the calm and collected voice of Mara. Mara was very knowledgeable, asked me pertinent questions to try to assess the situation, and made me feel heard, "we'll get it fixed - don't worry". Throughout this experience there were two main points of contact, Mara and Luis, the dynamic duo.

From the very beginning they gave me a breakdown of exactly what was going to happen, when it was going to happen, established clear roles and responsibilities, and most importantly maintained constant communication - I was never left guessing. Luis relied on his years of experience to help me navigate the insurance process and ensured that my claim was prioritized in a time when burst pipes were not only a local issue but a national one.

The services provided can be categorized into (1) mitigation and (2) reconstruction. Mitigation: When I flew back into town I found damaged furniture, soaked carpet, and basement walls/ceiling completely destroyed. Luis, Mara, and their crew took inventory and perfectly documented damaged goods, hauled out damaged furniture and carpet, removed all damaged drywall, salvaged bathroom tile attached to damaged drywall, and began the drying process.

They were very effective and efficient all while minimally disrupting my day-to-day. Reconstruction: This part of the project included putting up drywall, painting, new carpet installation, tile installation, and new doors to be swapped. I can honestly say that the workmanship and attention to detail makes me feel like my basement was left in a better state than before the pipe burst.

Each service was followed with a detailed report, pictures/videos taken, and a line-item breakdown. Luis told me and the insurance adjuster, "a picture is worth $1000 dollars" - thanks to their report's attention to detail, insurance claim was backed by solid evidence and any pushback was met with the pertinent evidence. Luis and Mara, thank you very much for making this horrible experience into a bearable one. I cannot be happier with how things turned out - I would recommend your services to my friends in need in a heartbeat!

Second five start thumbs up for Geoff and Beth (AKA Betty). The plumbers came out after 1-800 Water Damage of South Denver did a great job of cleaning up our crawl space. The plumbers fixed the broken sewer pipe but left new puddles and remnants of the repair. I called Geoff on the eve of the big snow storm. His team was scattered across the city. Geoff was onsite within an hour and an hour later there was no signs that the show before the storm ever happened. Thank you again Geoff and Betty great job. Beth and Geoff were great. Professional, knowledgeable and very responsive. Thank you for your help.

Responsive team of professionals. Showed up quickly to respond to a water meter break and were able to assess the damage easily. They also recommended a quality restorer who came out the next week to stretch the carpet and repaint/replace the base boards. They turned a bad situation into a pleasant experience. Highly recommend! Positive Responsiveness, Quality, Professionalism Services Water damage-related clean-up and repair. More

When my business had a bathroom water line break in my building that flooded nearly half of our office space, I called 1800-Waterdamage. In less than 2 hours, they had a crew at my location vacuuming up all the water that soaked into the carpets. They worked long hours and even on Sunday to dry out the carpets and the water water soaked drywall using fans and de-humidifiers to make sure everything was completely dry.

They replaced damaged floors and base cove and had throw rugs cleaned before putting them back in the offices. If I ever have a water situation with my home or office again, I will call 1800Waterdamage. I am very happy with the end result. John

During a kitchen remodel our contractor discovered a mold issue which caused a halt to the project. After contacting 1-800 Water Damage, Geoff, the project manager came out the same day and initiated the remediation within 24 hours of our approval to move forward. Jose provided great customer service and he was prompt, courteous, and careful. What could have been a lengthy delay was taken care of quickly and the project is back on track.

Great experience with 1800 Water Damage. Luis called me back immediately and was a trust worthy and consummate professional throughout the process taking the time to answer all my questions. They came to my house quickly to get the process started and returned later that day to install additional necessary equipment. Their quick and diligent work saved my hardwood floors! Would absolutely recommend!

1800 water damage south east Denver is one of our trusted vendors for our American family insurance office. Highly recommend their service!

Excellent customer service; Great company with prompt fast response and the crews do a an exceptional job!

I'm very happy with the work that they performed, and would highly recommend them to everyone! The whole crew is very knowledgeable, professional and courteous. From start to finish they made me feel very confident that my home would be restored to the condition that it used to be. They were very flexible with my schedule and competitive with their price. Given the circumstance they turned it into a positive experience for me. Thank you!

Luis and his team were extremely flexible and accommodating of my work schedule, offered fair and competitive pricing, and they were very professional and great at communicating every step of the way. They completed the job perfectly in 1 day. Would highly recommend their services!

These guys saved me! My Monday morning had started with the dreaded "squish" of stepping onto wet downstairs carpet. A good friend recommended the 1800 Water Damage crew, and they were to my house within a couple of hours. Once I saw that Luis, Hector, and Sean work like an absolute machine, I knew I was in good hands. Additionally, the work exceeded the quote they'd given me, but they honored their original price estimate nonetheless! A job well done, terrific customer service, and the utmost in professionalism - Great job, team!

The whole crew was fantastic! We had some flooding after a recent rainstorm 1-800-Water Damage was responsive, thorough, and efficient. They did even helped us move tenants out of the space late-evening, allowing them to get fans in before any mold started. Highly recommend their services.

These guys are trustworthy and do a stand-up job! Highly recommended.