1-800 Water Damage of Athens & East Gwinnett

I have nothing but positive comments regarding this company. They came to my aid immediately. I want to particularly mention Holly Fields who gets my firm 5 star rating! She has guided me through all the steps needed to complete my renovation and always with a bright smile. No question I asked or concern I had went unanswered. She is a definite asset to this company.

Everything has been finished with this project. Brian was a great asset and took charge of handling all the renovations and always with a smile. John and Kyle did the actual renovation. They did an outstanding job and stayed until the project was completed no matter how long it took. I would definitely recommend 1-800 Water Damage for all those who find themselves in need of major repairs as I did.

Loved the quality of the work. John, Kyle, and Gus did a fantastic job from the initial response to the rebuild.

I contracted with 1-800 water damage to repair the damage from a major water leak event that had flooded the 1st floor of my Athens, GA home. The repairs were done timely and with quality craftsmanship in mind. Brian was my project manager and over the time of the repairs he was very responsive and attentive to the specifics of the repairs that were underway. I have been very pleased with the work done.

The company I work for works directly with 1-800 WaterDamage and we have always referred our customers to them in their time of need. Chad and Holly are amazing! They do a fabulous job at communicating with the clients and us when needed. Here is a before and after picture of a recent restoration job they did for one of our customers! They were over the moon with the results and how everything was handled.

The owners, Scott and Chad were at our water damaged house in 20 minutes. A crew of uniformed, hard working, water mitigation team immediately began drying the house, even before insurance details were approved. Throughout the process I was kept up to date with calls, text, and photos. The subcontractors they used for repairs were very experienced, and timely. 1-800 Water Damage of Athens completed the complete job, on time, on budget, and.cleaned everything and removed all debris before final punch list sign off.

They also were very helpful with delivering a 35 page detailed report with drawings, specs, line item detail by area and photos for myself and the insurance company. No hype, no upsell, very organized and I highly recommend anyone to contact them first at the time of a water damage event.

Holly was so amazing. She help guide me through everything. Can't say enough good things about working with them.

We were surprised one morning with a clogged main drain line that resulted in a sewage overflow of two toilets in our home. Waste water (sewage) seeped from an upstairs bathroom through the floors and ceiling, and dropped into the hardwood floors of our living room. The downstairs toilet overflowed through our hallway and through the drywall, under our cabinets and into our kitchen.

The water poured into our air vent, into our air ducts and into our crawl space. Within 30 minutes of the incident happening that morning, Scott was at our house with his entire crew shortly to follow. They were efficient in getting right to work to mitigate any further damage. Their team was professional and their process was top-notch. We were informed of the appropriate steps and given advice on how best to to navigate the process.

Because of Scott's explanations, we were confident in his team's expertise to properly sanitize and dry out our home. During the drying days when the air scrubbers, dehumidifiers, and fans were in the house, the crew leader, Armondo, was very communicative, always giving us sufficient notice on when he would be dropping by the house to check. He was very diligent as he probed areas for moisture, making sure that everything was getting dry and nothing was overlooked.

The biggest compliment that I can share about this crew is about their cleanliness. Not only did our insurance adjuster make a comment to us about their clean up, but several contractors did as well. They made clean, straight cuts on the drywall, making for easier repairs. They did a good job avoiding damage to any of the unaffected areas during the demo process, as well.

They did a very good job in cleaning up all construction debris, maintaining all our personal property and using plastic to create barriers for the areas of our house that were not affected. Our unaffected floors were protected with paper, and all the debris was carried away and discarded. Highly recommend!

All representatives and contractors have been prompt, professional and reasonable. A hard situation made better with great work and personable professionals

Scott, Chad and the crew are amazing! Very responsive and informative. I've called them for several cleanups and I'm never disappointed. They treat the homeowners with respect and provide options to cure the problem! Highly recommended!

1-800 Water Damage did a phenomenal job helping get my home repaired after suffering wind and hail damage that resulted in interior water damage as well. They got someone out right away to start mitigating the damage, communicated with me through the process, and made sure the work was done quickly and well. Throughout the entire process, they helped make sure o had the answers I needed and let me know the options I had.

They helped me navigate the entire process from start to finish. I could not have asked for a better group to work with in getting my home made whole again. I would highly recommend anyone needing help getting their repairs taken care of to reach out to the crew at 1-800 Water Damage

Very timely in coming to help us and so kind, professional and helpful, all at the same time. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Mold inspection, Water damage-related cleanup & repair. More

The staff were just so extremely nice and efficient. It was a very stressful situation but they came in and took care of everything. The work was exceptional! So happy with the outcome! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Remodelling, Flooring, Water damage-related clean-up and repair, Sewage cleanup, Painting, Plumbing. More

Chad's crew was awesome! Very professional, always on time, honest and the best quality work! These Georgia Bulldog boys are the best! I would recommend them to anyone! They always be welcomed back to my house with open arms! Thank you guy's so much for everything! Especially bringing me hope when Ian tried to break my spirit! God bless each and every one of you!

These guys are a life saver! We had an issue where our basement was flooded from a plumbing issue and had no idea what to do. We called 1 800 water damage and they were able to get out to us within a few hours and start the process of getting our basement cleaned up and back to how it should be. They were very knowledge, took care of our belongings, and communicated throughout the entire process.

I've been a carpenter for over three decades. In that time I've worked with many different general contractors, some more memorable than others. I can say, without hesitation, that dealing with 1-800-WD has, and continues to be, an excellent experience. From start to finish I know what to expect, have the resources to do the job, and have been paid in full, on time, every time. My only regret is that we didn't connect earlier. Five massive well-earned stars.

I needed some windows replaced and couldn't find anyone who could do them in under 12-15 weeks during Covid. Chad and his guys first referred me to a Millworks owner they knew and he had the windows done in 3 weeks. These guys installed them the day they picked up the windows. Smooth and easy process, and they provided extra feedback and advice along the way. And the price beat other estimates with ease. Safe and reliable group of guys who do quality work according to what you need!