1-800 Water Damage of Northeast Texas & Northwest Louisiana

Max showed up right on time when scheduled and was able to assess quickly what our problem was and was able to guide us to the right people to get our issue fixed. Would highly recommend. Great customer service.

Max and his team were great when we had a pipe burst. They were easy to work with and communicated well throughout the project.

They came out immediately to remove water from basement. I was informed every step of the way. Would definitely use again! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Flood clean-up. More

What a fantastic service! You never know when you'll need it, but when you do, these guys are the ones you want to call! Professionalism is customer-focused and led by a business expert who has brought the trade services to a new level of performance. Positive Responsiveness, Punctuality, Quality, Professionalism, Value. More

I have had more causes to use water restoration companies than I care to admit. I have used several different companies over the years and have had excellent experiences and really terrible experiences. I have used 1-800-Water Damage twice now and have had nothing but exceptional service each time. They are definitely my first choice. Rob (owner), Max (Lead Technician) as well as the rest of their crew and office staff are the best in the business.

When I have needed them but they weren't available they have even referred me to other companies who share their high standards for service and professionalism. I tend to ask a ton of questions and both Rob and Max have been happy to answer every one of them. They will always be the first company I call for any restoration service or clean up.

Rob is incredibly professional, timely and fair. We found some mold and water damage in our drywall behind an old entertainment center. Rob came out within 24 hours to inspect it and had it removed and remediated the same day. Also did it for significantly less than some other quotes we received for the same project. Can't recommend highly enough!

Called Rob about possible need for mold remediation. He patiently talked me through the mold test report on the phone and had a crew out the next day to evaluate. They found no need for clean-up or repairs. Professional and honest. The kind of business it's a pleasure to deal with.

So pleased with the prompt and attentive service when the refrigerator line leaked all over my kitchen and even down to my basement ceiling. Rob and his team were courteous, knowledgeable, and professional in their evaluation and assessment of the damage. The price was right to get the job done! I would highly recommend their services if you have any water or sewer damage issues.

They were very good to work with. I own rentals and this is the 3rd time i have used 1800 Water Damage. The owner is always involved with the job.

Even when i was worried about my 2 and 4 year old kids getting sick they reassured me over and over again that they were safe. Told me everything that they did and what was next. Very well done work.

Gary Rollins and 1-800 Water Damage are great to work with. Customer service is clearly a priority to them! It is nice to know that if I have a water damage emergency, regardless of what time it is, I can call the emergency number. Being involved in insurance, I have seen them in action, and have been very impressed. Also, I can not speak highly enough of Gary and his integrity & desire to help others in our community!