Roofing USA

Prior to the inspection I read the reviews, which were quite favorable. The tech was prompt, efficient, and very professional. However, what was most impressive to me was his honest assessment of my roof. Unfortunately there are other companies who would have provided false information in order to make a sale.

Calls are either answered immediately or returned promptly, and by someone I could easily understand. Scheduling was timely, too. Ethan was prompt, friendly, and knowledgeable. The estimate was done efficiently and thoroughly. I had subsequent questions; Ethan and Viktor were timely and helpful with their replies. The estimate is reasonable and I look forward to having the work completed shortly.

While they only checked roof after a storm, they were courteous & carefully inspected roof. Provided estimates for some other repairs but no high pressure to sign.

It must have been assumed that I would purchase a new roof only if State Farm accepted my claim. I would be interested in RoofingUSA's BEST estimate for the cost to replace the roof so I can research some choices. Thank you.

Chris was very professional. He explained the process with me. He came back and meet with the adjuster from Allstate, keeping me up-to-date on how things going.

I'm still waiting for an appointment to fix my roof. The inspection was done last week. Fortunately, it is only a repair around the chimney and not an entire roof. The inspector, Bart, was very professional and friendly.

These guys are great - very professional, knowledgable and friendly. Paul and Tim explained all my options clearly and helped map out options for repairs that are more pressing from those that could wait a bit. I'm so glad that I found them!

Excellent work and communication. Professional. Update you with all work. Very nice on time, clean up after, kept informed with documentation and photos entire time let's you know arrival times and schedule no surprises. We love the results Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Roof inspection, Roof repair, Roof installation. More

As a new homeowner replacing the roof was not in my plan. Thankfully the people at Roofing USA walked me through the process and went above and beyond, especially Ellis, to make sure I was comfortable and happy in the end. Highly recommend! Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Roof repair for storm & wind damage, Roof repair, Roof installation, Roof damage repair. More

Tom Lang with Roofing USA performed a roof inspection and then after insurance company approval a full roof replacement due to hail damage. Mr. Lang did an outstanding job as did the rest of his crew. He was very professional and the job was performed perfectly. I have highly recommended him to my friends and neighbors. Great job from a great company.

I was extremely impressed with the knowledge and professionalism of Mr. Cody Lemon with Roofing USA! He took his time to share his knowledge and was happy to answer my questions, and was prompt in returning my calls. I have no doubt he is a great asset to his company! Positive Responsiveness, Punctuality, Professionalism. More

John Burley was a fantastic representative for Roofing USA! He was very friendly and easily accessible if I needed to communicate with him. The roofing crew is crazy fast! They did the entire roof in one day! I'm still giving 5 stars even though a patch of grass in the yard was wilted because something was set on it in the extreme heat. That might have contributed to it.

Being able to get this done through insurance saved me a ton and John does a lot of the work for you. I would definitely recommend John Burley and Roofing USA if you are in need of a roofing contractor!

Roofing USA is an amazing company. Extremely satisfied with the communication through the entire process. They exceeded my expectations. I wouldn't think twice in recommending them. Their staff is very professional and they were always checking in to see if the installing was going as planned. Positive Professionalism Services Roof repair for storm & wind damage, Roof repair, Roof installation. More

Very attentive during project. Jason came to my home and explained the whole project, and his employees showed up on time and did the project in a timely fashion. Once, done they came back a day later to do final touch up work. They kept the site clean, worked around weather delays to complete the project without delay. All questions carefully answered. They were hard workers, and respectful. I would use them again if needed.

Victor, Katie and Jimmy were wonderful arranging, scheduling and inspecting my home for roof damage. Jimmy inspected and photographed the exterior roofing and interior water damage to ceilings and walls. He then patiently and in great detail guided me through the claims process with my insurance company. Based on my experience thus far, I will use this veteran owned company, Roofing USA, for repairs and replacement without seeking any other estimates! Roofing USA did such a good job working with my insurance company and their appraiser, my insurance company, USAA, settled the claim immediately. Today, Victor and his team of a dozen hard working professionals removed our old roof, replaced damaged sheathing and installed a new roof with proper flashing and underlay.

This well oiled machine completed the job in one 12 hour day, starting with safety prep and protecting shrubs and plants, all the way through to an admirable job cleaning up and removing all debris. I wholeheartedly recommend Roofing USA if you're in need of quality work in the Low Country area of South Carolina.

USA ROOFING, is a very professional and knowledgeable Company. John inspected our roof. We have some issues to remedy. I think USA Roofing, with John's professional assessment and intervention with a different roofing company on our behalf, our dispute will be resolved without a long and tedious experience.

My wife and I really appreciated the piece of mind of the inspection. felt like it was an honest look at what was going on with our roof. The good news was, "Nothing". Jimmy seemed very kind and very courteous. Positive Responsiveness, Punctuality, Professionalism Services Roof inspection. More

I cannot say enough good things about Roofing USA! Every single person I interacted with (on the phone and in person) was extremely helpful and kind! The whole process was very efficient. The day of the install, I got a text with a link so I could see exactly when the crew would arrive at my house. Throughout the process I received updates via text so I knew exactly what was going on! I highly recommend calling Roofing USA for all of your roofing needs!

A tree hit our roof as a result from the Hurricane Ian. I contacted roof U.S.A. day of the incident they were out the next morning to assess. Quoted and scheduled repair and were fixed Within a week. Professional, prompt and very easy to work with. There was 1 mis-Que that they identified and fixed no charge. Would highly recommend to anyone.

Tim made sure it was a great experience from start to finish. He explained everything clearly, the process, the cost, etc. Everything went as explained & actually finished a day early. They did a great job with cleanup & Tim even walked the property after for final inspection of cleanup. Highly recommend this professional company for their service & quality work.

They made the process of replacing my roof easy by walking me through the upcoming steps. Started by helping with the insurance company, the scheduling, showing up early on starting day and completed the job in a day and a half. The crew did a great job on the roof and an excellent job in cleaning up after completion. I greatly appreciate the salesman who stayed in touch through out the process and kept me apprised of upcoming steps. I wouldn't hesitate to recommend to family and friends.

I asked my neighbor why he was getting a new roof, since our houses were built around the same time (12 years ago). He said he had hail damage from a storm that recently came through. He gave me Cooper's card with Roofing USA. Cooper answered the phone when I called and was at my house with a drone later that afternoon. He and Tim went up on the roof and took pictures of what was obviously hail damage. Cooper and Tim helped me file a claim with my homeowners insurance and took care of everything from start to finish.

They worked directly with my insurance company to get the claim approved (it wasn't easy!) and communicated with me throughout the entire process start to finish. Cooper, Tim and the entire Roofing USA team were a pleasure to work with and I couldn't be happier with my new roof! If you live in Mt. Pleasant, have them come out and check to see if you too had hail damage from a storm that came through the summer of 2021. There is no charge for the inspection and you might end up with a brand roof for just your deductible.

We had a great experience using Roofing USA to replace our roof in Charleston. They were courteous, informative, and on time. The roof was replaced quickly and the clean up was excellent. Jason and Cooper made this such an easy experience. Would highly recommend and would use them again!

Roofing USA helped us with an insurance claim. With their help we were able to get a new roof, and they helped us through the claim process. From start to finish they were professional, helpful and friendly. Our new roof looks great. I would highly recommend using Roofing USA if you're considering replacing your roof. Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Roof inspection, Roof installation. More

Roofing USA, did an amazing job. Ellis was as helpful as anyone could be. I had multiple quotes to get my roof done and roofing USA was far under any other quote. I appreciate the work, and assistance they provided and knowing it's owned and operated by a fellow veteran was the icing on the cake. The work started soon after the papers were signed, and it was completed way faster than we expected. If you need a new roof, these are your people!

Roofing USA was prompt to respond, which was rare in the of similar companies during the pandemic. (As a matter of fact I tried to contact the owner company that put the last roof on my house, and he strung me along for months, either ignoring my calls or not showing when he said they would.) Roofing USA was prompt, courteous, and professional. The price for a 30 year roof was less than I expected.

The crew that performed the work was knowledgeable, experienced, and skilled. They got to work early, and they stayed until dark. They replaced decking that needed to be replaced. They didn't cut corners and they finished the job quickly. They explained why each step was needed. Finished the work in 2 days, and 3 different people inspected the finished product. I could go on, but let's just leave it here and say that I felt very satisfied with Roofing USA.

Great company! Got a new roof installed this spring and it was a very easy process with these guys. John Burley was a fantastic rep who explained everything clearly, in a friendly way, and made the whole thing go very smoothly. He let me know my options and was clear on what to expect. If you don't know where to start, give these guys a call and they will take it from there. Excellent work and they were thorough workers and did a great job cleaning up afterwards. Love my roof!

Cody Lemon and the entire Roofing USA team did an excellent job with the installation of my new roof. The whole process, from inspection through payment, was a simple and convenient process. Cody made sure I understood every step of the process and put my worries to ease before we proceeded. The new roof looks great and the neighbors have made multiple comments on how awesome it looks!

Roofing USA hit all the metrics.great explanation and communication, great onsite work throughout the job with the team, great clean up and follow up to completion. No complaints! Service: Roof installation

The entire Roofing USA team was very responsive. From the initial contact with the owners and staff who sat down with us to discuss the process from beginning to completing the job. Each day the property was cleaned up from all debris. The team Tim Yoho had working on the house were very good and efficient. They worked hard and long hours to complete the job as scheduled. We were kept informed of progress each day. We would definitely recommend Roofing USA to others. The company provided quality workmanship. General Al & Donna Hansen