Welcome to Reliable Heating and Cooling, your reliable partner for HVAC needs, conveniently located in Indian Trail and serving the surrounding communities such as Monroe, Matthews, Mint Hill, Stallings, Wesley Chapel, Weddington, and the Charlotte metro area. As a locally owned, minority-owned, and veteran-owned company, we are dedicated to providing exceptional heating, ventilation, and air conditioning solutions to our customers. Understanding the importance of a comfortable indoor environment, especially in North Carolina's dynamic climate, we are committed to excellence. With 15 years of experience, our highly skilled technicians specialize in HVAC repair and installation services for Heat Pumps, AC units, and Furnaces.
Business details
- Licensed
- Insured
Payment methods
- Debit cards
- Credit cards
- Financing available
Services
Our skilled technicians specialize in furnace repairs and maintenance, guaranteeing swift and precise diagnosis of your heating issues. We meticulously inspect your entire system to leave no stone unturned, followed by a detailed explanation of the problem and a written estimate for required repairs. At Reliable Heating and Cooling, customer satisfaction is paramount. Expect punctual service, unwavering professionalism, and assurance with every project we handle. 
At Reliable Heating and Cooling, our top-notch team leads the way in new furnace installations across Southeast Charlotte and neighboring communities. Whether you're constructing a fresh abode or upgrading an older dwelling, the selection of your equipment is crucial. Count on us to guide you through the installation journey and pick out the optimal gear tailored to your requirements. Plus, we provide complimentary estimates for all new furnace installations. 
Reliable Heating and Cooling, as a certified heat pump contractor, delivers premier services encompassing heat pump installations, replacements, repairs, and maintenance. Discover how our expertise can substantially reduce your energy expenses with our comprehensive offerings tailored to meet residential and commercial needs. 
We understand the frustration when air conditioners malfunction, often at the most inconvenient moments. That's why we're here to offer our assistance! Our winning approach combines swiftness, proficiency, and a profound regard for your home. What distinguishes us from the rest is our unwavering commitment to guaranteeing the quality of our service, respecting your time, and treating both your home and air conditioning system with the utmost care. 
We specialize in the installation of dependable and high-performance AC units, adhering meticulously to manufacturer guidelines and our own stringent standards. Our team assists you in selecting the ideal unit tailored to your requirements and financial considerations, ensuring precise sizing for optimal performance in your residence. Our expert technicians, trained extensively for this purpose, execute the installation with professionalism, fine-tuning each unit to maximize both comfort and energy efficiency. 
Reviews (30) Ray Ridenhour
Apr 13, 2024
Terry Redman
Apr 07, 2024
J.
Apr 04, 2024
Linda Weghorst
Mar 16, 2024
Don Kransteuber
Feb 28, 2024
E. Y.
Feb 07, 2024
Ronya Clark
Feb 01, 2024
J. Crawford
Feb 01, 2024
Joy Jackson
Jan 12, 2024
Joe Matthews
Jan 09, 2024
Thru Hiker
Dec 30, 2023
Chris Swanson
Dec 23, 2023
Sharone Halevi
Dec 14, 2023
Angel Pablos
Dec 14, 2023
Truly, I'd wholeheartedly recommend this company for your Heating and Cooling needs. They're a team of professionals committed to delivering top-notch service and honesty. The technician who came by was extremely professional and truly knowledgeable about their job. They gave me a lot of confidence in their expertise, and I appreciated that they didn't try to overcharge or suggest unnecessary services.
Kaitlyn Brock
Dec 13, 2023
I absolutely LOVE this company. With the colder weather coming, I turned on my heat one day and my house wouldn't heat properly. I called them up and they responded quickly sending Mike out to take a look at our HVAC system. He was able to identify the root problem and solve it quickly and efficiently. I feel much more confident having my home ready going into December! I can't recommend them highly enough!
Char C.
Dec 12, 2023
Abby Brossette
Dec 10, 2023
Spence J.
Dec 04, 2023
Maria Tirado
Dec 03, 2023
Gloria Martinez
Dec 01, 2023
Debbie Llavona
Nov 06, 2023
Could not recommend these guys enough. With temps dropping, my heater was not keeping up and with my elderly parents here, I was worried what the winter would bring. Michael came out right away and was able to get it fixed up and working. I also got a maintenance package to make sure we're covered for the coming months. If your heater is giving you trouble in the Charlotte area, I highly recommend them.
Manuel Madero
Sep 26, 2023
Daniel Soto
Jul 10, 2023
A. Blondo
Oct 20, 2018
Jason A was the service tech from Reliable Mechanical Services that was assigned to check out our furnace. The problem being that the gas flame would only come on for a few seconds and then trip off. He arrived within the scheduled service call appt. time. Jason quickly diagnosed the problem as a bad flame sensor and a failing flame igniter. he did not have the replacement parts on his truck and told me that he would have to get them from the parts warehouse in the morning assuming they had them in stock.
I received a text the following morning from Jason stating that he had the parts and was on the way over to install them. He arrived within an hour and installed the new parts. PROBLEM SOLVED. I highly recommend Reliable Mechanical Services and Jason. He was very knowledable and personable.!
I received a text the following morning from Jason stating that he had the parts and was on the way over to install them. He arrived within an hour and installed the new parts. PROBLEM SOLVED. I highly recommend Reliable Mechanical Services and Jason. He was very knowledable and personable.!
Kristie Byrd
Sep 29, 2017
Couldn't ask for better. Our old AC went out and our pets were panting. Reliable had a loaner out THAT DAY! They worked and helped us deal with our insurances and warranties and made sure that we had everything we needed. Including double checking the unit size with our SF to make me happy. Shannon at the call center helped me with everything I needed and Jeff called whenever I had technical questions and made sure I understood what was needed. Bravo!
Adam RrrADAM Bingel
Mar 02, 2017
Great experience with these guys on numerous occasions. Have used more than once, for varying items. Very knowledgeable and professional. Reasonable priced, and more importantly, they do not try to "up-sell", as if it is serviceable, they service it, and do not try to sell you something new to make more $$$. Have a lot of trust with these guys and highly recommend.
Lisa Welch
Mar 01, 2017
Steven Feezor
Jan 29, 2017
I can't begin to describe how happy I was with the service RMS gave me. Shannon worked with me over the phone to get me scheduled and handled my home warranty claim. Jason, the initial tech, came out and thoroughly checked my system to find my evap coil needed to be replaced. And a 3 person crew came out and installed my parts in less than 2.5 hours.
Every interaction I had was friendly and professional from start to finish. My house is cooling great and I couldn't be happier. I will use RMS for any AC job going forward. Thanks guys!
Every interaction I had was friendly and professional from start to finish. My house is cooling great and I couldn't be happier. I will use RMS for any AC job going forward. Thanks guys!
Randall Down
Sep 25, 2016
Yesterday, which was Labor Day, was our first experience with RMS. Surprisingly, I received a call back in a reasonable amount of time by Jeff. He advised that someone would be out today (Tuesday) between 9am - 10am. Sure enough, I got a call by Jason to let me know he was en route and he arrived before 10am. Jason quickly diagnosed our no cooling issue, he left to pick up a part, called me again in a short period of time to advised that he was en route back to our home. He arrived, replaced the part (fixed the issue) within minutes and after payment, he was on his way to the next call. Wow!
A. Gross
Dec 11, 2015
